Second time I've purchased items from Olpro and I can't speak highly enough about them. Great prices for fantastic products, they will now be my first go-to when looking for camping and vanlife item... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Finally got round to putting up our Olpro snug poled pop up kind of awning. Absolutely delighted. It went up so easily, it actually is the first awning we've ever bought that fits our camper (Wildax... もっと見る
企業が回答しました
Thr tent is good nice shape and size plenty of room Bad points the pole system needs addressing to flimsy no guide lines higher up for security roof poles to thin needs to be like vanguard tent sti... もっと見る
企業が回答しました
Ive bought an air awning from alpro before, its a brilliant bit of kit, so i looked for offers on the website i was after a windbreak i found the perfect one at a very good price website easy to use d... もっと見る
企業が回答しました
企業情報
当該企業による記述
At OLPRO, we specialise in creating innovative and high-quality camping and outdoor leisure products for adventurers, campers, and outdoor enthusiasts. Founded in 2011, we are proud to be one of the UK’s leading brands for tents, campervan awnings, and camping accessories. Designed with style, practicality, and durability in mind, our products are perfect for enhancing your outdoor experiences. We’re passionate about helping you make the most of the great outdoors, whether you’re pitching a tent in the countryside or exploring in your campervan. Our team of outdoor experts is committed to delivering exceptional customer service, ensuring you get the most out of our award-winning products. As a company that values sustainability and innovation, we continuously strive to create products that are not only reliable and functional but also environmentally conscious. From our iconic colourful designs to our dedication to quality, OLPRO is here to help you create lasting memories in the outdoors. Thank you for choosing OLPRO – Let’s make every adventure extraordinary!
連絡先
4.4
優良
907件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Multiple failed processes, poor customer service
I placed an order I realised very quickly on the wrong item. At the end of the day — my mistake, but the processes could have been improved to help correct my error.
- No cancel button on the order page: I was forced to cancel the order via support with has a 24 hours SLA and not actually fast enough to actually do anything other than have me return the item at my own expense (I did try)
- Being given the option for delivery was nice (but given the order amount it's normal to not pay for this). I chose Evri.
- Evri delivered quickly but marked the parcel as delivered before I could ask them to return it — now that parcel is lost
- Customer support on both Evri and Olpro has been frustrating. I'm answered by a different support agent each time with slow (and now no replies) not really tackling the root of my issue (I want a refund!)
2026年7月29日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Go to brand for my van accesories
Used many times and have several Olpro products in my van great products and quality. Quick delivery
2026年7月28日
OLPRO からの回答
Thank you for your fantastic review! It’s great to hear you’ve used your OLPRO products many times and have several of them in your van. We’re delighted you’re happy with the quality and products, and that you’ve also experienced our quick delivery.
We really appreciate your continued support and for choosing OLPRO for your adventures!
Kind regards,
The OLPRO Team
The chairs didn’t arrive within the…
The chairs didn’t arrive within the allotted time. I chased the order via Olpro and Evri (delivery) and eventually ended up with one of the two chairs ordered! Save your time and order from Amazon! No serious trader should use Evri. Just dreadful
2026年7月24日
OLPRO からの回答
We’re very sorry to hear about your experience with this order. We completely understand your frustration after waiting for the chairs, having to chase the delivery, and ultimately only receiving one of the two chairs ordered.
We can confirm that a refund was issued on 5th August for the item. We’re also sorry for the inconvenience caused by the delivery issues with Evri. We take your feedback seriously and will raise these concerns with the courier.
We appreciate your patience while this was resolved and apologise that on this occasion we didn’t provide the level of service we aim for.
Kind regards,
The OLPRO Team
Brilliant service from the beginning to end.
Brilliant service from the beginning, seeing the advertisement for the Olpro drive in pegs, to been dispatched and the delivery. Well done great team work. 👍
2026年7月28日
OLPRO からの回答
Thank you so much for your fantastic review! We’re delighted to hear you were impressed with the service from seeing our OLPRO Drive-In Pegs advertised right through to dispatch and delivery.
We really appreciate your kind words and support. We’ll be sure to pass your lovely feedback on to the team. 👍
Kind regards,
The OLPRO Team
OLPRO からの回答
Thank you for your great review! We’re really pleased to hear you’re happy with the product and that your order arrived quickly.
We really appreciate you choosing OLPRO and taking the time to leave us a review. We hope you enjoy your product!
Kind regards,
The OLPRO Team
Delivery was quick items as described…
Delivery was quick items as described will be buying again recommend seller
2026年7月28日
OLPRO からの回答
Thank you for your fantastic review! We’re delighted to hear your order arrived quickly and that the items were just as described.
It’s great to know you’ll be buying from us again, and we really appreciate your recommendation. We look forward to helping you again in the future!
Kind regards,
The OLPRO Team
Almost a regular customer
I have now bought a few things from Olpro and it won't be the last. Great products, quick delivery and good customer service, what more do you need?
2026年7月28日
OLPRO からの回答
Thank you so much for your fantastic review! We’re delighted to hear you’ve been happy with your OLPRO purchases and that you’ll be back for more.
It’s great to know you’ve been pleased with our products, quick delivery and customer service. We really appreciate your continued support and look forward to helping you again in the future!
Kind regards,
The OLPRO Team
Well designed products with functional…
Well designed products with functional features. Fast delivery. Like the ethics of company.
2026年7月27日
OLPRO からの回答
Thank you for your fantastic review! We’re delighted to hear you’re impressed with the design and functionality of our products, as well as our fast delivery.
It’s especially lovely to hear that you appreciate OLPRO’s values and ethics. We really appreciate your support and taking the time to share your feedback.
Kind regards,
The OLPRO Team
OLPRO からの回答
Thank you for your lovely review! We’re delighted to hear you’re pleased with the quality and build of your OLPRO product.
It’s great to know you feel it’s made to last, and we hope you get many years of use and enjoyment from it!
Kind regards,
The OLPRO Team
OLPRO からの回答
Thank you for your great review! We’re delighted to hear you’re happy with the product, found it to be good value, and received your order promptly.
We really appreciate your support and for choosing OLPRO!
Kind regards,
The OLPRO Team
Livraison rapide et suivi clair.
Livraison rapide et suivi clair.
Le produit semble de bonne qualité
2026年7月25日
自発的なレビュー
OLPRO からの回答
Merci beaucoup pour votre excellent avis ! Nous sommes ravis que vous ayez apprécié la livraison rapide et le suivi de votre commande, et que le produit vous semble de bonne qualité.
Nous vous remercions d’avoir choisi OLPRO et espérons que vous profiterez pleinement de votre produit !
Cordialement,
L’équipe OLPRO
Lovely light table
Lovely light table, easy to store.
Quick to put up.
Fast delivery.
Would recommend.
2026年7月26日
OLPRO からの回答
Thank you for your lovely review! We’re delighted to hear you’re enjoying your table and finding it lightweight, easy to store and quick to set up.
It’s great to hear your order arrived quickly too, and we really appreciate your recommendation. Thank you for choosing OLPRO!
Kind regards,
The OLPRO Team
kador drive away kit delivered promptly…
kador drive away kit delivered promptly haven't had time to try it out yet.will use on our next camping trip hence the four star rating.
2026年7月26日
OLPRO からの回答
Thank you for your review! We’re pleased to hear your Kador Drive Away Kit arrived promptly. We hope you have a chance to try it out on your next camping trip and that it works perfectly for you.
We really appreciate your feedback and hope you’ll enjoy using it on many adventures to come!
Kind regards,
The OLPRO Team
Great efficient speedy service
Great efficient speedy service.
Wonderful solar shower. Just what's needed after a day hiking in the hot weather.
2026年7月26日
OLPRO からの回答
Thank you for your fantastic review! We’re delighted to hear you were impressed with our speedy service and that you’re enjoying the OLPRO solar shower.
We really appreciate your support and hope you get plenty of use from it on your adventures.
Kind regards,
The OLPRO Team
Great double sleeping bag
Good quality sleeping bag with nice soft polycotton inner. Good size for 2 people. Quick service. Lovely bright colours.
2026年7月25日
OLPRO からの回答
Thank you for your lovely review! We’re delighted to hear you’re pleased with the quality, size and soft polycotton inner of your sleeping bag.
It’s great to know you like the bright colours too, and that you received quick service from us. We really appreciate your support and hope you enjoy many cosy nights away with your OLPRO sleeping bag!
Kind regards,
The OLPRO Team
A great price and arrived in good time
A great price and arrived in good time. Product was exactly what I was looking for.
2026年7月23日
OLPRO からの回答
Thank you for your lovely review! We’re delighted to hear you found the product to be a great price, that it arrived in good time, and that it was exactly what you were looking for.
We really appreciate you choosing OLPRO and taking the time to share your experience!
Kind regards,
The OLPRO Team
Cubo awning
The awning I purchased has only been used once and appeared of good quality and sturdy. As for delivery the box was broken in several places which had me worried that the product could be damaged.
2026年7月26日
OLPRO からの回答
Thank you for your review! We’re pleased to hear you’re happy with the quality and sturdiness of your awning after its first use.
We’re sorry to hear the box arrived damaged and understand why this would have caused some concern about the product inside. We’re glad the awning itself arrived safely, and we’ll certainly take your feedback on board regarding the packaging and delivery.
Thank you for choosing OLPRO, and we hope you enjoy many more trips with your awning!
Kind regards,
The OLPRO Team
OLPRO からの回答
Thank you for your fantastic review! We’re delighted to hear you found our website easy to navigate and were happy with the speedy delivery.
We really appreciate your support and thank you for choosing OLPRO!
Kind regards,
The OLPRO Team
OLPRO からの回答
Thank you for your lovely review! We’re really pleased to hear your order arrived so quickly.
We really appreciate you choosing OLPRO and taking the time to leave us a review!
Kind regards,
The OLPRO Team
Fast delivery
Fast delivery, the utility tent is fine for purpose and reflecting the price.
2026年7月17日
自発的なレビュー
OLPRO からの回答
Thank you for your review! We’re pleased to hear your utility tent arrived quickly and that you’re happy with it for the price.
We really appreciate you choosing OLPRO and taking the time to share your feedback. We hope you get plenty of use from your utility tent!
Kind regards,
The OLPRO Team
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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