Hotel was good and staff exceedingly helpful. Rooms small but adequate. Show was brilliant. Information very clear.
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Hotel was good and staff exceedingly helpful. Rooms small but adequate. Show was brilliant. Information very clear.
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In brief: Hotel changed at last minute, unable to reach hotel before event due to road closure as Triathlon taking place. Therefore unable to freshen up. Spent 8hours on the coach due to unnecessary p... もっと見る
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The bus driver Denise was exceptional,nice steady driver,handled the coach very well,was very clear on instructions,nice personality
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We had a lovely couple of nights staying at the Stamford Bridge Hotel, situated at the Chelsea Football ground. Well appointed rooms with Tv, coffee/tea making facilities. Breakfast was included, whi... もっと見る
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Omega Breaks specialise in offering a range of exciting London coach breaks and niche astronomy tours, including our iconic Northern Lights flights. Our buying power and long-standing relationships with theatre and event companies mean we are able to secure great prices for tickets across a range of popular West End musicals, attractions, events, shows and concerts across London. Omega is committed to making travel easy, affordable and fun.
1st Floor, 111 High St, GL50 1DW, Cheltenham, 英国
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I was excited to book this Northern Lights viewing flight from Birmingham for my partner and I. Pre- booking we were not made aware we had to first attend the pre-flight presentation at a hotel in Honiley, Kenilworth (and not at Birmingham International as we had presumed) and then make our own way to Birmingham airport from there afterwards. This means this excursion is not suitable unless you have someone to drive you!
A souvenir guidebook was offered for the price of £6 extra, but not being told to bring cash we were unable to get one.
We had to pre-book a carpark at the airport with a discounted booking code which was not explained properly as you were unable to input the correct exit time, this then mean't several phone calls to Omega to get this resolved.
On the actual flight you sit in darkness and have to rotate seats between 3 people taking turns to be able to view outside the plane from the window seat. We observed the stars one at a time, being clearly told to move seats after each person. We were not told to move seats again and patiently waited our turns to sit at the window to see the auora. The first person sat for ages until we heard the commentary that three views had been done, WE HAD NOT BEEN TOLD TO MOVE SEATS, and my partner and I had not seen out of the window as the same person had been sat there this whole time. We were told that luckily we were going round some more! so we got the person by the window to switch seats, we moved and my partner had a quick view, followed by myself. When I got to the window it just looked foggy, there was nothing more to see, I did not know what I was looking at or looking for and I was very, very disappointed.
On the way back were refreshments, I don't drink tea or coffee so was unable to get a drink, and the cheese sandwich I couldn't eat being wheat intolerant. Don't waste your money, it cost £500 for this flight for the two of us just to sit in a dark plane.

Omega Breaks からの回答
Great hotel location and good seats at the theatre.

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Excellent communication - when I had a question, they responded very quickly.

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The feeder bus was fab
Bus too london was ok not alot of space
Driver was going to fast on the motorway and far too close to cars infront
Commuication not great

Omega Breaks からの回答
I enjoyed the time in London. However, the journey time from Leeds was too long. It involved 5 pickups from various small cities plus 1 40 minute break at a service station. The travelling time should have been much shorter!!!!

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Good offer for the Cirque du Soleil show break good service and communication

Omega Breaks からの回答
Great hotel, helpful staff. Albert Hall was awesome and despite restricted view seats we could see everything

Omega Breaks からの回答
Hotel at Stamford Bridge was excellent,good service and excellent breakfast.Only downside was that it wasn’t easy to access via public transport

Omega Breaks からの回答
Hotel room fine, breakfast good but parking too expensive to use. Seats for performance too far from the action, but luckily we were upgraded to nearer ones by the venue.

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Omega Breaks からの回答
Fantastic seats. Great show
Hotel easily found and checked in
Great breakfast
Look forward to the next deal

Omega Breaks からの回答
The trip as a whole worked well

Omega Breaks からの回答
Easy booking, all tickets emailed, lovely hotel in a great location, excellent show and a very reasonable price.

Omega Breaks からの回答
Seating was good, although last year's were better. Hotel is also good, clean, and the staff are very professional and attentive.
All in all another good experience with your company.
Have recommended you to friends and acquaintances.

Omega Breaks からの回答
We had a night in a good hotel and tickets to see Hamilton. Great value

Omega Breaks からの回答
Excellent hotel with comfortable room, great breakfast & polite & friendly staff. Great seats for the theatre & easy travelling once in London

Omega Breaks からの回答
You were very busy when I phoned and had to wait for nearly half an hour before I got through, but when I did you were very good at answering my questions and take my booking..

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