Hotel was good and staff exceedingly helpful. Rooms small but adequate. Show was brilliant. Information very clear.
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Hotel was good and staff exceedingly helpful. Rooms small but adequate. Show was brilliant. Information very clear.
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In brief: Hotel changed at last minute, unable to reach hotel before event due to road closure as Triathlon taking place. Therefore unable to freshen up. Spent 8hours on the coach due to unnecessary p... もっと見る
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The bus driver Denise was exceptional,nice steady driver,handled the coach very well,was very clear on instructions,nice personality
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We had a lovely couple of nights staying at the Stamford Bridge Hotel, situated at the Chelsea Football ground. Well appointed rooms with Tv, coffee/tea making facilities. Breakfast was included, whi... もっと見る
企業が回答しました
Omega Breaks specialise in offering a range of exciting London coach breaks and niche astronomy tours, including our iconic Northern Lights flights. Our buying power and long-standing relationships with theatre and event companies mean we are able to secure great prices for tickets across a range of popular West End musicals, attractions, events, shows and concerts across London. Omega is committed to making travel easy, affordable and fun.
1st Floor, 111 High St, GL50 1DW, Cheltenham, 英国
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Good easy directions to hotel. Superb staff at hotel. So helpful, informative when I asked a question. The whole package was brilliant, excellent, fun.

Omega Breaks からの回答
Easy to book, accurate description of short break. Would use Omega again if looking for a short break in London.

Omega Breaks からの回答
Booking procedures - no problem. Remainder of experience, yet to be experienced.

Omega Breaks からの回答
Nice hotel good driver(Lee}.The place we sat at wasn't very good in the theatre and we went straight to the show were as all the other times we have gone to the hotel first to freshen up.

Omega Breaks からの回答
The way in which the sales member listened and talked me through the whole booking experience. He was also able to confirm the arrangements for a member of our trip who had limited mobility

Omega Breaks からの回答
Thoroughly enjoyed the whole trip. I have forgotten the drivers name, but I was so impressed with him. He was great with some other passengers who had a problem with the event that were attending. And he was also just very informative and helpful all around.
The show we saw was The Lion King which was fab and we really enjoyed our time wandering around with some free time before the show began.
The hotel was great, nice clean and breakfast was dope.
We had ample time in central London on the 2nd day to go and do some sight seeing and shopping before travelling back home!
Cant wait for our next trip!

Omega Breaks からの回答
Great value London Break
Good hotel
Good West end show
Good breakfast
👍👍👍

Omega Breaks からの回答
Straightforward phone booking process with advice at each stage in the process. I'd give them 5 stars except I really think you should be able to book online which is less prone to error

Omega Breaks からの回答
The hotel was fine for a couple of nights, although it the room had the worst lighting of all the hotels rooms I have ever stayed in. The breakfast was disappointing, considering the Stamford Bridge Hotel is supposed to be 4 star. The Cirque du Soleil was excellent, although the seats we were allocated in the very top row at the Royal Albert Hall did not seem to be the ones I had paid £40 extra for. I am still trying to get a response from Omega Travel. Their Customer Service is extremely disappointing. They do not answer the phone, and took 5 days to respond to my email, even though they say a maximum of 3 working days. Now this matter has been raised as a complaint and I have to wait a further 14 days for an answer. I would not book with them again.

Omega Breaks からの回答
Tickets could have been sent when I paid rather than months later 2 weeks or so before the event. Left me wondering what seats I'd been allocated.
Also if they must ask for a review do so once not repeatedly as I was tempted to give a lower rating due to pestering

Omega Breaks からの回答
A welcoming driver, a very good hotel with an excellent breakfast and a super show. I have been on quite a few of your weekend trips before, but this was the first time I have done a Thursday/Friday trip. Excellent. Being dropped off in London as soon as we arrived rather than travelling to the hotel first then returning to London is an excellent idea.

Omega Breaks からの回答
Omega kept us in touch beforehand so that there were no unexpected situations. The hotel was excellent, clean, comfortable and the staff were most attentive. The theatre seats we were allocated were good and we had an uninterrupted view of the stage. Breakfast in the morning was good with lots of choices. Well worth a visit. Only one slight problem in that the hotel had a change of name when we arrived so it was a little difficult to find initially.

Omega Breaks からの回答
Good coach drivers, very informative. Hotel very good, comfortable and good breakfast. Theatre seats were very poor, couldn’t see the whole stage so we moved after the show started to empty seats with a better view.

Omega Breaks からの回答
Prompt pickups and transfers. Good driver communication. Nice comfortable hotel room.
Plenty of time in London 2nd day. Great show.

Omega Breaks からの回答
We had a lovely couple of nights staying at the Stamford Bridge Hotel, situated at the Chelsea Football ground. Well appointed rooms with Tv, coffee/tea making facilities. Breakfast was included, which offered a good choice. Steve was very helpful and friendly. We saw the musical Hamilton, which was included in the two night stay and was excellent. We would highly recommend this offer.

Omega Breaks からの回答
Brilliant show and first class hotel. Breakfast and room were great.

Omega Breaks からの回答
Our hotel room wasn’t ready in time for us to make it to the show that we had booked in the package. This meant I had to change in the ladies toilets. NOT ideal. Room was ready on return at 10pm, but it would have been nice to have been able to freshen up before going out.

Omega Breaks からの回答
We had a great time. Some others on the same trip had issues with the hotel - the hotel’s problem though not Omega

Omega Breaks からの回答
The hotel location was great at Chelsea FC and easy yo reach all experience venues by buss.

Omega Breaks からの回答
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