After a really poor experience with a different motor trade broker setting up my first motor trade policy, I cannot tell you how different my experience with Dean was in setting up my motor trade insu... ãã£ãšèŠã
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Thomas was very quick at understanding my complex question he very quickly was able to sort out my problem directly speaking to the insurance company Whilst this took some time he would tell me wha... ãã£ãšèŠã
Darryl was exceptional to deal with, im not the sharpest tool in the box but with his help he guided me and took street away from me, thank you
Canât believe it. They cancelled my £15k insurance policy for no good reason, then still helped themselves to another payment via direct debit. Absolute piss take. If the policyâs cancelled, what exac... ãã£ãšèŠã
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Since One Sure was set up as an independently owned Insurance Brokerâs back in 2005 we have become one of the fastest growing and indeed now one of the largest British, privately owned insurance brokerâs in the UK. Our success has been achieved by embracing technology to help deliver a faster more efficient service to our customers but equally important itâs down to the comprehensive knowledge, professionalism and commitment of our staff that are all based here in the UK. We offer a range of insurance policies tailored to meet the needs of our customers. Our most popular lines are Car Insurance, Van Insurance, Motorbike Insurance, Scooter Insurance, Motor Trade Insurance and Home Insurance. We also have great rates on HGV Insurance.
Our 48-Hour Price Guarantee!
Found it cheaper elsewhere? We'll give you a 100% refund!
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Spitfire House, 142-154 Congleton Road, Talke, ST7 1LX, Stoke on Trent
- 0800 912 0128
- info@onesureinsurance.co.uk
- onesureinsurance.co.uk
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Alex shaw help me in payments trouble
Alex shaw help me in payments trouble
He is helpfully n kind person very thanks 4 help
Provided support and good customer service
Today Mr Thomas Carter helped with an outstanding enquiry. He supported me and sorted my issue out, which I am very glad for and thankful. He has given me extraordinary support.
Overall company could be more precised and more communicating
Very helpful
I rung up and spoke to Tom Carter he was friendly, professional and extremely helpful took the time to explain how to input MID and double checked I understood it. He also when through the details of the policy.
Thank you Tom
Rachel was amazing
I must say I had to contact one sure today as I have had to finish work due to ill health, I connected to Rachel and what a lady, she was kind considerate and none judgemental, she had a lovely soft careing Manor about her, and very helpful, 5 star young lady
Rachel helped me out with my query
Rachel helped me out with my query. She was prompt and very helpful in resolving the issue. Great credit to the company.
One Sure are excellent
One Sure are excellent! They are straight to the point, accurate and nothing is too much trouble. Everything is explained and clear- from setting up to amending my policy. Any updates or suggestions are queried with me first so no hidden fees or surprises.
Iâve spoken to Advisor Tom Carter several times and he is amazing- always extremely polite, calm and respectful despite my numerous questions. He always goes the extra step to ensure I get the best out of my policy without adding unnecessary extras and costs!
This company takes your money thenâŠ
This company takes your money then comes up with every excuse not to insure the lorry i have never dealt with a company so crap at what they do. Take so long to answer the phone the customer service is crap. Please do not use them they will rip you off even if you answer every question truthfully say they will phone you back & never do

One Sure Insurance ããã®åç
Spoke to Mr Alex Shaw
Spoke to Mr Alex Shaw - call handler .
Fully understand my issue and swiftly resolved my problem.
Samantha saved the day
I called with a question about updating vehicles on my traders policy, I spoke to Samantha who talked me through everything on my app while I was on the phone with her. Very professional and I could tell that she was very good at her job because she answered all my questions Very quickly, I dont have to call often as my traders insurance runs smoothly but I always know they go above and beyond to help there customers.
Telephones one sure insurance spoke toâŠ
Telephones one sure insurance spoke to a really polite gentleman called Thomas Carter, he helped me with a number of complicated questions. Very calm, helpful and polite with extensive knowledge on motor trade insurance.
568365
568365
Thank you Samantha for today, very good, helpful and efficient customer service. Answered everything and amended my details. Thank you ð
I phoned to make some adjustments to myâŠ
I phoned to make some adjustments to my policy this morning Rachel was very helpful and informative I will continue to use one sure for all my insurance needs
Hi I had one of best experiences withâŠ
Hi I had one of best experiences with OneSure insurance got my Good on Transit Public and employer liability insurance at a very good price. Advisor was brilliant would recommend this company.
Kind regards
Your
Favourite
Stay well awayâŠ
How does one insurance company ge away with this. I had my insurance cancelled because of their negligence. Staff have attitude and when you speak back they hang up. Iâd rather ride a bike then insure with them. Stay well away. Bunch of lies
I had a quote for van insurance andâŠ
I had a quote for van insurance and the agent was Will Poyser and I have to say he was superb. He got me a great price after an initial shock quote. highly recommend one sure and Will in particular.
Samantha was great
Samantha was great
Really easy changing a vehicle on my policy
Aimee was super helpful
Aimee was super helpful. Was courteous and kind and spent time explaining things and giving the right advice. This advice was outstanding and helped get the service that I needed. My day went from bad to good after speaking to her and her getting the best for my work. Thank you.
They deserve another 1 start for theirâŠ
They deserve another 1 start for their reply.....
says reference number (optional) so rubbish... just another deflection tactic
AVOID THIS COMPANY
they have my details but choose NOT to call or contact me...
Helpful and friendly service
Had an issue with payment links which meant our policy was scheduled for cancellation which was alarming, but upon phoning up today and yesterday the team were happy to help, didn't spend too long on hold and they waved the late payment fee as they understood it wasn't our fault.
Tom Carter in particular was very helpful and friendly!
Great company to deal with
Great company to deal with, very proffessional, able to solve problems quickly.
10/10

One Sure Insurance ããã®åç
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