I would have given 5 stars but, after many attempts, I couldn't get through on the landline number ( it rang once then went silent and then I kept getting cut off) and yesterday, I started a new chat... ãã£ãšèŠã
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I had Dan help me with my subscription- a process I am usually prepared to be met with an impossible amount of questions and rerouting to different websites. However Dan was able to resolve and help m... ãã£ãšèŠã
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I spoke to Wade today and he helped me navigate what would have been extremely stressful if I had been dealing with the supplier on my own. My move-in date has been delayed, but Wade kindly arranged... ãã£ãšèŠã
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Really helpful service from start to finish. Andrew was especially supportive and explained everything clearly, which made the whole process very straightforward. He was friendly, patient and quick to... ãã£ãšèŠã
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We make bills as easy as they should be by bundling all of your utilities into one predictable monthly payment.
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Media Exchange 5, 0191 622 0102, Coquet Street, è±åœ
- 0191 622 0102
- support@oneutilitybill.co
- oneutilitybill.co
4.7
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Hayley was so helpful and really lovelyâŠ
Hayley was so helpful and really lovely to talk too, i am a first time renter and she had no issues with talking me through all the questions i had
2026幎3æ13æ¥
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One Utility Bill ããã®åç
Hey Caitlin,
Thank you for taking the time to leave such a fantastic review for Hayley.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Decent Company.
Been with One Utility for a couple of years now and never had an issue with them! Any query I have had they had answered super quick and with enough information for me to understand fully. Hayley and Isabelle were really helpful today with a few queries and issues I had with switching.
2026幎3æ13æ¥
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One Utility Bill ããã®åç
Hi Cherryl,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Hayley and Isabelle were able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
One Utility Bill ããã®åç
Hi Emmanuel,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
utility warehouse bill sent with misunderstanding?
Daniel from your customer service team very patient clear and helpful and made everything very easy for me
2026幎3æ13æ¥
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One Utility Bill ããã®åç
Hey Daryl,
Thank you for taking the time to leave such a fantastic review for Daniel.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
One Utility did a great job resolving aâŠ
One Utility did a great job resolving a Utility pack glitch total 1K GBP bill from Octopus.
2026幎3æ13æ¥
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One Utility Bill ããã®åç
Hi Eddie,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
I spoke with Erica today and herâŠ
I spoke with Erica today and her assistance with my queries were great. She answered very quickly and precisely. I was very impressed with her service.
2026幎3æ13æ¥
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One Utility Bill ããã®åç
Hi Amanda,
Thank you for the brilliant 4-Star review! We really appreciate the feedback! It's great to hear Erica was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Excelent customer service
2026幎3æ13æ¥
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One Utility Bill ããã®åç
Hi Yassfir,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Service was helpful
Service was helpful. Thank you very much.
2026幎3æ12æ¥
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One Utility Bill ããã®åç
Hi Pamela,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Chat Function Very Helpful
I had a query via chat and Katie came on to help me very quickly.
2026幎3æ12æ¥
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One Utility Bill ããã®åç
Hey Micah,
Thank you for taking the time to leave such a fantastic review for Katie.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Jonothan was very pleasant and helpfull
2026幎3æ12æ¥
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One Utility Bill ããã®åç
Hey Susan,
Thank you for taking the time to leave such a fantastic review for Jonothan.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Wade attended to my call today and heâŠ
Wade attended to my call today and he was really cautious, professional and customer friendly. He made my enquiry a walk over, thank you Wade!
2026幎3æ11æ¥
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One Utility Bill ããã®åç
Hi Rita,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Wade was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Hayley S- ABSOLUTELY BRILLIANT
Hayley S. Has been an absolute superstar, she helped with my query promptly and effectively, and honestly has been 10/10- Hayley girl if you see this, youâre an angel and youâre absolutely smashing it :).
2026幎3æ11æ¥
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One Utility Bill ããã®åç
Hey Dre,
Thank you for taking the time to leave such a fantastic review for Hayley S.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Great service
Great service. Resolved my query quickly and efficiently
2026幎3æ11æ¥
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One Utility Bill ããã®åç
Hi Piotr,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Liam g at one utility helped me out great with my query
Liam g helped me out great with my query
2026幎3æ11æ¥
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One Utility Bill ããã®åç
Hi Helen,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Liam G was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Great experience!
Erica was a great help and helped with my payment query, very polite as well.
2026幎3æ11æ¥
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One Utility Bill ããã®åç
Hey There,
Thank you for taking the time to leave such a fantastic review for Erica.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
I want to specifically thank CharlotteâŠ
I want to specifically thank Charlotte for an amazing job and being patient with me. I got to know One Utility from my house agent and Iâm greatly impressed by their service and the package is also very impressive.
2026幎3æ11æ¥
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One Utility Bill ããã®åç
Hi Nkem,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Charlotte was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Quick and informative every call I haveâŠ
Quick and informative every call I have had with one utility has been helpful kind and has resolved my issue
2026幎3æ10æ¥
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One Utility Bill ããã®åç
Hi Roy,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
I have been having problems with theâŠ
I have been having problems with the council paying ny deposit and rent on a private property and I and go on my original move in date, so I had to call up and see if my bill could be moved back i had isabelle on the phone and she was amazing and brilliant the service she gave was amazing she said she was angry on my behalf and managed to move it back by 2 weeks so I can get my new move in date she was so sweet and kind and made me feel a lot better about this whole situation I am in 100% great service and 100% on commination
2026幎3æ10æ¥
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One Utility Bill ããã®åç
Hi Carter,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Isabelle was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Brilliant response and goodâŠ
Brilliant response and good communication..problem sorted thankyou
2026幎3æ10æ¥
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One Utility Bill ããã®åç
Hi Nevin,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Great experience with One Utility
Great experience with One Utility. I dont need to worry about paying my utilities separately, OneUtility does it for me not to mention the unlimited energy usage am getting. I can get in touch with them easily if I need help. Thank Daniel for the help today.
2026幎3æ10æ¥
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One Utility Bill ããã®åç
Hi Thomas,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Daniel was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
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