I would have given 5 stars but, after many attempts, I couldn't get through on the landline number ( it rang once then went silent and then I kept getting cut off) and yesterday, I started a new chat... ãã£ãšèŠã
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I had Dan help me with my subscription- a process I am usually prepared to be met with an impossible amount of questions and rerouting to different websites. However Dan was able to resolve and help m... ãã£ãšèŠã
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I spoke to Wade today and he helped me navigate what would have been extremely stressful if I had been dealing with the supplier on my own. My move-in date has been delayed, but Wade kindly arranged... ãã£ãšèŠã
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Really helpful service from start to finish. Andrew was especially supportive and explained everything clearly, which made the whole process very straightforward. He was friendly, patient and quick to... ãã£ãšèŠã
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We make bills as easy as they should be by bundling all of your utilities into one predictable monthly payment.
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Media Exchange 5, 0191 622 0102, Coquet Street, è±åœ
- 0191 622 0102
- support@oneutilitybill.co
- oneutilitybill.co
4.7
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I had a great experience with CraigâŠ
I had a great experience with Craig today the explanation on the utility was very simple and helpful thanks Craig. Keep up
2026幎3æ17æ¥
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One Utility Bill ããã®åç
Hey Esuonkong,
Thank you for taking the time to leave such a fantastic review for Craig.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Best decision ever
Best decision ever! Great service and support!
2026幎3æ17æ¥
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One Utility Bill ããã®åç
Hi Jorge,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Good customer service
The staff were really nice and friendly. Explained everything in details. Fast response on website chatbot as well when I used their website. Hayley was connected to me through the chatbot and she replies really fast to my questions.
2026幎3æ17æ¥
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One Utility Bill ããã®åç
Hi Khaing,
Thank you for the brilliant 4-Star review! We really appreciate the feedback! It's great to hear Hayley was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Hayley was very helpful andâŠ
Hayley was very helpful and professional. Making my life so much easier. Thank you.
2026幎3æ17æ¥
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One Utility Bill ããã®åç
Hey Astra,
Thank you for taking the time to leave such a fantastic review for Hayley.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
I needed help with uploading my meterâŠ
I needed help with uploading my meter reading and a bit more info on my package. Hayley was on the phone assisted me with help and answered all of my questions. Also, didn't have to wait for assistance.
2026幎3æ17æ¥
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One Utility Bill ããã®åç
Hi Yordanka,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Hayley was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
One Utility Bill ããã®åç
Hi Mihaela,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
One Utility Bill ããã®åç
Hey Glenn,
Thank you for taking the time to leave such a fantastic review for Wade.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Excellent Support During a Difficult Move
I spoke to Wade today and he helped me navigate what would have been extremely stressful if I had been dealing with the supplier on my own. My move-in date has been delayed, but Wade kindly arranged to delay my first direct debit so Iâm not paying for a property I donât even have the keys to yet.
He was understanding, practical, and resolved the issue quickly. That kind of support makes a real difference during an already complicated moving process. Much appreciated.
2026幎3æ16æ¥
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One Utility Bill ããã®åç
Hi Sarah,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Wade was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
EriÑa helped me with sorting theâŠ
EriÑa helped me with sorting the payments, as I had swapped them. The issue was resolved very quickly and professionally. Grateful for the support.
2026幎3æ16æ¥
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One Utility Bill ããã®åç
Hey Krystyna,
Thank you for taking the time to leave such a fantastic review for Erica.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Daniel was fantastic point of supportâŠ
Daniel was fantastic point of support with wonderful customer service skills in providing the infomation on requirements we need for the in relocating and assisting rectifying a error my partner made which could have had costly effects. Daniel was swift in actioning the process to fixing the problem.
One utility has been a stress free experience which we have used for nearly 2 yrs and continue to do so for the foreseeable. We have recommended it to our family our friends of which they now use them too.
2026幎3æ16æ¥
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One Utility Bill ããã®åç
Hi Jacob & Amber,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Daniel was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Great customer support and overallâŠ
Great customer support and overall happy with provided services.
Dan M and Wade L were very helpful is resolving my issues.
Quick responses as well.
2026幎3æ16æ¥
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One Utility Bill ããã®åç
Hi Marta,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Dan M & Wade L were able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
One Utility Bill ããã®åç
Hi George,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Jasmin was super helpful and so quickâŠ
Jasmin was super helpful and so quick no hesitation to help us out never have a issue from the staff or service
2026幎3æ16æ¥
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One Utility Bill ããã®åç
Hey Eduardo,
Thank you for taking the time to leave such a fantastic review for Jasmin.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Very helpful and efficient service
Really helpful service from start to finish. Andrew was especially supportive and explained everything clearly, which made the whole process very straightforward. He was friendly, patient and quick to answer any questions I had. Thank you for making something that can normally feel stressful so easy. I really appreciate the help.
2026幎3æ16æ¥
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One Utility Bill ããã®åç
Hi Esma,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Andrew was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Liam G
Liam G. really was helpful today, even though I was cancelling my order!
I really appreciated his help and understanding.
Thank you!
2026幎3æ16æ¥
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One Utility Bill ããã®åç
Hey Patricia,
Thank you for taking the time to leave such a fantastic review for Liam G.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
A professional company managing utilities on our behalf
Having a professional company with well trained, efficient staff manage our utility needs. Also, handle issues with suppliers on our behalf in a timely manner
2026幎3æ16æ¥
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One Utility Bill ããã®åç
Hi Ian,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Excellent customer service
Excellent customer service, hassle free and clear delivery from Dylan. For a first time user of One Utility bill im quite impressed. I hope to combine the rest of my bills with the organization. Thank you very much for the stress free experience ð
2026幎3æ14æ¥
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One Utility Bill ããã®åç
Hey Tendai,
Thank you for taking the time to leave such a fantastic review for Dylan.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Helpful
Decent chat experience, Erica was very helpful and put my mind at ease at a stressful time with a move etc
2026幎3æ14æ¥
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One Utility Bill ããã®åç
Hi Philip,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Erica was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Paul was a great help with our WiFiâŠ
Paul was a great help with our WiFi problem.
2026幎3æ14æ¥
èªçºçãªã¬ãã¥ãŒ
One Utility Bill ããã®åç
Hey Kyle,
Thank you for taking the time to leave such a fantastic review for Paul.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Elite Company
The best customer service. Paul was very understanding, sorted out my issue, and kept me informed at every step. He even fixed an issue that was not One Utility Bill's fault at all. This is my second year with them, and the experience has been magnificent.
2026幎3æ14æ¥
èªçºçãªã¬ãã¥ãŒ
One Utility Bill ããã®åç
Hi Mohde,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Paul was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
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