Online Gifts Canada レビュー 

It was a very nice selection of all kinds of relaxing soaps etc.

Very happy with the purchase! It came in a nice, sturdy box that made wrapping it a breeze too. I will definitely buy from these guys again.

I wish I had read these reviews before ordering. I ordered a gift basket for my cousins 40th birthday almost 2 weeks ago, and she has still not received it. I have emailed the company at least 3 times and they have still not replied, but had no trouble in charging my credit card! I live in the UK and am struggling to get a response from the company. Someone please help!
UPDATE: It's amazing how posting on here has meant that we have now received our product within 24 hours! I have still not received any responses to my numerous email chasers, nor an apology. This seems to be a company that is more interested in it's reputation than the service offered to customers.
UPDATED AGAIN:
In response to the “verified” facts…..here are some further facts for you:
Order placed: Monday 27th October 2025@ 19.19 (GMT)
Email confirming that order had been shipped: Wednesday 29th October 2025 @ 14:24 (GMT)
Delivery was guaranteed for my cousins 40th Birthday on Thursday 30th October 2025
Chased via email: Friday October 31st 2025 @ 17:57 (GMT)
Chased via email: Sunday 2nd November 2025 @ 08:22 (GMT)
Chased via email: Tuesday 4th November 2025 @ 15:57 (GMT)
Review posted on Trust Pilot: Friday 7th November 2025 – EVENING (GMT)
Saturday 8th November 2025: email from the company in question notifying me that they think the review is defamatory. They also informed me that the parcel had now been delivered (over a week late) with no apology or explanation as to why they have not responded to any of my previous emails. TO REPEAT AN EARLIER COMMENT; this was a gift for my cousin who lives in Canada. I live in the UK. So I personally was not told that the parcel had been delivered until I received this email.
Monday 10th November 2025: email from Trust Pilot stating that the company would like further information, as they could not locate/link the order to this review.
Wednesday 12th November 2025: email from the company asking for a review; I’m sure you don’t want this review again, as I never want to receive this shoddy service from a company ever again.
Thursday 13th November 2025 @ 12.30 (GMT): email from Trust Pilot stating that the company had flagged my review as defamatory.
Thursday 13th November 2025 @ 12.36 (GMT): email from Trust Pilot stating that they have reviewed the content, and that it does NOT contain any defamatory content.
There is nothing false about this review (order number #132855), it’s just an awful shame that you seem to be putting THIS MUCH energy into responding now that there is a negative review, rather than replying to any of my previous attempts to get in touch with you. Shame on you!
I think I’ll just send flowers from a reputable company in the future.

DO NOT USE
They delivered perishable foods a week late. All food arrived mouldy and rotten. Then when addressed with the customer service team, they were outright RUDE. Specifically when I mentioned my mother's passing. I can't believe a company with this bad of customer service AND product actually exists. Use someone else.

Not even worth 1*
Terrible! Do not order from here!
Last night I received a call from my friend who I had sent the parcel to and unfortunately it was not in the best state. A lot of the fruit basket had been squashed and had gone mouldy, which then meant it had leaked onto the rest of the basket meaning it was inedible. She then opened the 2nd basket and the same thing; the cheese had gone mouldy and therefore she was unsure how long the rest of the products had been out of the fridge for and then not safe to eat.
I straight away emailed pics and had no response, I then went onto online chat and was sent rude messages and just a screenshot of website that said fruits may perish in transit with an arrow pointing to it. I mentioned the cheese and other goods and was just given another rude response. Terrible customer service, no sympathy what so ever. I sent this basket to a friend during a difficult time and all they ended up with was a load of spoilt food they had to dispose of. Do not order from this company

Response to reply.
Simply not true. I emailed you the day the basket was received and had no response. The person I spoke to on the online chat was very rude. My friend who received the basket also reached out and received a very rude message back saying that she was unethical. Absolutely disgusting customer service.

We ordered a gift basket as a Christmas present. The gift arrived late and wasn't at all what was ordered. It was advertised as a "gourmet" gift basket and it only contained products from Walmart or similar. We price checked all items which totaled at most CAD 30 plus basket (dollar store quality) and lots of plastic. The owners are unresponsive and very belligerent. They threaten to sue you if you complain about their "gift basket". The online reviews are fake. Buyer beware!! Last email received was returned as their account doesn't exist anymore.
Despite the owner's very defensive reply, not a good sign for someone in retail, we stand by our review. It's Walmart quality products with a huge markup. We have a picture of the basket ordered. An extra cheese was ordered. They don't have a real email address. Not a reputable company. Could you please send us the camera footage?

I recently sent a gift to my nephew in Montreal, Quebec, from India using OnlineGifts.ca, and I couldn't be happier with the experience.

The gift set I chose was beautifully crafted and exceeded my expectations.
After placing the order, I realized I had made an error in the shipping address. I contacted OnlineGifts.ca’s customer service, and they were helpful and professional. They corrected the address swiftly and efficiently, keeping me informed throughout the process.

OnlineGifts.ca provided a seamless experience with high-quality products and exceptional customer service. I highly recommend them for sending gifts to loved ones in Canada.

Buyers BEWARE!!

Items are very cheap. Also the delivery time is very misleading. They charge an absurd amount of $65 “express shipping” knowing it won’t arrive anywhere near the time displayed on their website. Which will result in a last minute gift arriving very late. Customer service very rude and offers no help.

If you go onto Amazon, they have much better quality gift baskets, and they can actually ship it much faster and it will arrive on time.

Stay away from this company….

Very happy with them, worth a good review here after delivering many gifts for me, thank you guys

Ordered a gift basket for my sister in Canada from abroad, and this North American company is fantastic. The website is easy to use, and personalized basket was worth the money. My sister loved the delicious and upscale treats.

We used this company for our corporate gift baskets and found their customized solutions to be exceptionally helpful. The staff exhibited professionalism, and we’d like to express our gratitude to Brigitte, our dedicated agent, for her valuable assistance.

Using this company for three years for gift baskets - affordable prices, fresh products, accurate delivery. Friends and family love it too. Recently, sent a large basket to a client who was really pleased. Highly recommend.

Ease of order and also the tracking notification

There site offered free shipping and states 3 to 5 business days. I paid 60.00 dollars for expedited shipping and that is taking 6 days. Online Gifts was smug and wrote me off saying not their problem. It most certainly is their problem when they charge extra for less service. When I called and asked for my extra shipping dollars refunded due to not receiving any service for the money paid I was told to bad, so not valued as a customer at all! No way I'm buying from this company again and I would say to anyone looking to order, don't pay for the extra shipping it is a money grab by this company, Shame on you!

I was pretty nervous at first since it was my first time planning a surprise for my partner. He currently lives in Canada whereas I am in India right now. But they are amazing! Delivery was on time and was well presented. Thanks a lot.

I ordered a gondola for one of my suppliers. The gondola was superb, well presented and delivered in time. I would recomend this company without hesitation and definitely I will keep using there services.
Sergio Jalfen

Took way to long to get here. I was told 2 different dates and both dates did not happen. Received the soaps days later.
I was hoping to order 20 gift baskets but we cannot chance your ETA regardless of departure city and Country.

Website is user friendly and delivery was prompt. Will use services again in future.

The basket of goodies and wine was delivered on time, before Christmas. The recipients were very happy with it.