Unreasonable requests for returning products and unresponsive to obtaining our refund. Firstly forcing us to pay express to return in their timeframes, ignoring over 10 attempts to obtain our refund a... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered Gymea linen Pendant light and fitting from the Fat Shack located at Age Street, Cheltenham, Vic for $179 ( online purchase). It is of very poor quality, and the same product can be purchas... もっと見る
企業が回答しました
I had an awful experience with this supplier. They sent me incorrect lights that didn’t fit. Despite me buying the correct ones again from them, they failed to provide the proof I requested that the o... もっと見る
The guys at Online Lighting would have to be the most obliging, helpful and generous people I have ever dealt with! In particular, Ara and Victor went out of their way to make my shopping experien... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Online Lighting is the online store for all your modern & traditional lighting needs. Browse our website & we can deliver your order anywhere in Australia & overseas
連絡先
Military Road 348, 2090, Cremorne, オーストラリア
- 1300 791 345
- onlinelighting.com.au
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 20%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic service
Fantastic service - a personal phone call to inform us that the lights may be 2 days later than expected- They went the extra mile
fast delivery
fast delivery. It would be good if installation instructions were in English and not in German though
A potentially bad experience worked out better than expected
Order and confirmation all went well, when it came to delivery they were unable to fulfil the order from the supplier. Carl was able to supply another similar more expensive fitting at the same cost to us to resolve the issue to our clients satisfaction. Delivered direct to us at hr time specified.
Thanks Carl for a great result and a happy client!
Great service and on time delivery
I am extremely happy with my purchase …
I am extremely happy with my purchase from Online Lighting. The representative I spoke to on the phone was most helpful regarding the product I was purchasing. I was kept informed regarding delivery and the goods arrived promptly in excellent condition and the beautiful light suits my purpose exactly.
Best Internet Shopping ever!!!
The guys at Online Lighting would have to be the most obliging, helpful and generous people I have ever dealt with! In particular, Ara and Victor went out of their way to make my shopping experience with them 100% satisfactory.
The products that are offered for sale online are of the highest quality and my wife and I are extremely happy with our purchases.
I would definitely recommend Online Lighting to anyone and will be visiting their store whenever we need new light fittings or ceiling fans in the future!!
Thanks very much again!!
Geoff W. Geelong Victoria
The best place to buy lighting
The best place to buy lighting, Ara is so helpful and knowledgeable. Thank you so much for your excellent products and superior service! Tania
Last minute present
Ordered 7 days before Christmas and got there in 5. Product as described with nil damage. Still yet to use it but no doubt will be fine. Would definitely use this website again. Thank you!
Fast knowledgeable service
Fast knowledgeable service, professional, had product knowledge, I received my invoice immediately with tracking information. Received my delivery quickly, I would buy from Online Lighting again. Thank you, Karen
Highly recommend
Excellent service, ordered 2 down lights, should have taken 2 weeks, arrived in 7 days. Items were 50% cheaper than my local store in Hobart.
Thankk you.
The model of fan I wanted wasn’t listed …
The model of fan I wanted wasn’t listed on the site so I contacted them and within a few hours it was sorted and delivered in a few days at a great price!
Efficient service, great product
We ordered a wall light from Online Lighting. It arrived very promptly and is exactly as it looks online. This company has a vast range of lighting at reasonable prices & in my opinion is probably the best online store for lighting. My only criticism, and I know it is difficult to post lights without some sort of wadding, is that I detest being sent polystyrene! Plastic balloons aren't much better either and so to achieve an absolutely perfect score from me, some investigation into more eco friendly packaging would be great. This was a metal light, no glass involved.

Online Lighting からの回答
Lamp is great
Lamp is great, just wish you gave an option to purchase a relevant light globe with the lamp, or alternatively supplied one with it! As it is a small
screw fitting it is hard to get an led globe to fit.

Online Lighting からの回答
Fantastic over the phone service and …
Fantastic over the phone service and follow up for my online order. Very happy with my lights and delivery was quick.
Carl couldn’t have been more helpful.
Thank you.
Good Service and Fast Delivery
This company has a huge range to choose from. My order was delivered very quickly, well packed and therefore in perfect condition. I phoned because needed some advice about suitable bulbs and my enquiry was answered informatively and politely.
We are currently building a new house …
We are currently building a new house and this is our second order with Online Lighting. Their prices are very competitive and they were prepared to match any other online prices.
The service is second to none and delivery rates very good and delivery time is very quick.
We will be more than happy to order any further lighting from them.
Thank you.
Such amazing customer service
Such amazing customer service. Another lighting place had let me down, I contacted these guys, confirmed that they had what I wanted in stock and it was dispatched the same day. Received it 2 business days later.
Excellent service
Excellent service. Prompt and quick delivery. When I got wrong colour light fitting they went out of their way to ensure it was replaced asap and was done personally to my door. Service like that is very rare these days.
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