Unreasonable requests for returning products and unresponsive to obtaining our refund. Firstly forcing us to pay express to return in their timeframes, ignoring over 10 attempts to obtain our refund a... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered Gymea linen Pendant light and fitting from the Fat Shack located at Age Street, Cheltenham, Vic for $179 ( online purchase). It is of very poor quality, and the same product can be purchas... もっと見る
企業が回答しました
I had an awful experience with this supplier. They sent me incorrect lights that didn’t fit. Despite me buying the correct ones again from them, they failed to provide the proof I requested that the o... もっと見る
The guys at Online Lighting would have to be the most obliging, helpful and generous people I have ever dealt with! In particular, Ara and Victor went out of their way to make my shopping experien... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Online Lighting is the online store for all your modern & traditional lighting needs. Browse our website & we can deliver your order anywhere in Australia & overseas
連絡先
Military Road 348, 2090, Cremorne, オーストラリア
- 1300 791 345
- onlinelighting.com.au
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 20%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
1st class professional customer …
1st class professional customer service. Pleasure to deal with and would not hesitate to order from Online Lighting again, Products delivered in tact and in a timely fashion. Price was also cheaper than I'd seen elsewhere.
Beware no returns unless faulty
We purchased 2 lights that didn’t fit in our intended location then discovered this store does not accept change of mind returns so have now had to purchase other replacements that do fit & stuck with the ones that don’t 😡
Highly Recommend Online Lighting
I purchased two modern light fittings. I visited the store in Cremorne and received excellent service and advice both times. They kept in contact with regards to delivery and delivered on time.
They have so much choice and prices were competitive.
I will use Online lighting again in the near future and would highly recommend.
Great Service
I had a requirement for a globe called an architectural and they are difficult to track down as as the lamp it belongs to is 30 years old. Online Lighting had it, ordering was easy, I was informed each step as to the order process, dispatch, tracking an delivery. It was delivered will protected and when it said it was going to be. Very happy.
Domus dimmers
The ordering, billing, shipping was all fine. But the dimmers did not work to a satisfactory level. They are all matched to the same brand Domus. The 13w light has slight flicker at low level. The 9w lights do not reliably turn on unless the dimmer is on high and then they flicker at medium level. Then the 7w bulb has to stay on high. The electrician says the dimmers he uses cost him $70. So I dont think the Domus dimmers are a viable product.

Online Lighting からの回答
A great experience
Ordering was very simple with a very helpful agent assisting me.
When I informed them that one of the lights did not work they immediately sent another and will arrange to have the faulty light picked up. The lights work as described and were easy to fit.
Great and prompt service
Great and prompt service, very pleased to have dealt with Online Lighting.
A company that cares about customer service
After a misunderstanding about measurements, the staff at Online Lighting bent over backwards to resolve an issue that most businesses wouldn't bother with. Very impressed with their focus on customer service, would highly recommend.

Online Lighting からの回答
Have not delivered yet
I placed the order, got an acknowledgement, but 12 days latter no product, no information, only a request to do a survey.

Online Lighting からの回答
Great product
Great product, Fair pricing and Great service end to end. Would recommend to all.
Highly recommended!
Helpful, knowledgeable and great advice. Then supplied the components on time as promised.
Perfect service
This was my 3rd order in 10 months. Easy site to negotiate, details and pictures of products excellent. All 6 lights I have ordered are perfect, very quick freight, usually within 4 days (even to Hobart!) Thoroughly recommend.
When I rang to ask about the item I …
When I rang to ask about the item I wanted to order a very helpful young man assisted me. He was very helpful and very pleasant in his manner :) . I ended up giving the order over the phone. When the item arrived it was safely packed and in good condition and excellent value. I was very pleased with it. Thankyou for excellent service.

Online Lighting からの回答
Kind service
Kind service, fast response and good delivery could mean a reliable online shopping company.
Excellent from start to finish.
Excellent service
Excellent service. one component is cracked so will need to be replaced.

Online Lighting からの回答
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