On Android I can no longer put filters for parking and garden, it's impossible to expand a floor plan, prices are not in sequence but mixed. The site is appalling - and run by estate agents!!!!
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We spend ages looking at houses after details matching our search criteria come up in an email, these are more often than not poor matches at best and in many cases have a service charge which I do... ãã£ãšèŠã
I would like to leave a 10 star review for Iesha Agyemang. Iesha has made dealing with On Market, a dream. She very eloquently details the different range of products and services they... ãã£ãšèŠã
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Having entered all the correct information into the online valuation tool On The Market came up with an estimated monthly rental figure of £750 and a range between £540 - £950. I know similar properti... ãã£ãšèŠã
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OnTheMarket ã«ã€ããŠ
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We are a property portal which advertises properties on the estate agent's behalf, we are not an estate agency.
OnTheMarket is the simple way to search for property. We aim to provide all potential buyers, sellers, landlords and tenants with an exceptional property search service.
We feature Only With Us properties to serious property seekers either exclusively* or 24 hours or more before agents release these properties to Rightmove or Zoopla.
* Exclusive properties are properties advertised at OnTheMarket.com by customers who do not list their properties with either Rightmove or Zoopla.
OnTheMarket is the simple way to search for property. We aim to provide all potential buyers, sellers, landlords and tenants with an exceptional property search service.
We feature Only With Us properties to serious property seekers either exclusively* or 24 hours or more before agents release these properties to Rightmove or Zoopla.
* Exclusive properties are properties advertised at OnTheMarket.com by customers who do not list their properties with either Rightmove or Zoopla.
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5 Churchill Place, 10th Floor, E14 5HU, London, è±åœ
- 0808 1202 877
- support@onthemarket.com
- onthemarket.com
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On the Markets says my house is off the Market
My house is for sale and the agent does not advertise "On the Market" website and as I've been told never has. When I search my address on Google it brings up the On the Market site with my address and photos but indicates that my house is "no longer on the market". I guess I could be a way of reducing the competition.
2025幎3æ3æ¥
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OnTheMarket ããã®åç
Hi there. Thanks for getting in touch to let us know about this. We'd love to help sort this out, please contact support@onthemarket.com with a few more details so that we can get to the bottom of it! All the best,
OTM team
Getting emails of this company doesn'tâŠ
Getting emails of this company doesn't seem right rent is £95 a month for rent sound to good to be true but iffy to me
2025幎2æ13æ¥
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OnTheMarket ããã®åç
Hi there, sorry to hear of your experience. If you're concerned about the legitimacy of an email or property listing from OnTheMarket you can always forward it to our team at support@onthemarket.com to confirm or investigate further. Please note that OnTheMarket is a property portal that advertises property on behalf of the estate agent, we are not an estate agent. All the best on your property search.
Ami is just an amazing account manager
Ami is just an amazing account manager. Unlike other portals, she keeps in contact both remotely and by visiting my office. She is always upbeat and honest.
2025幎2æ4æ¥
èªçºçãªã¬ãã¥ãŒ
OnTheMarket ããã®åç
Hi Jo, wow thanks so much for your kind words. We really do love to hear this sort of feedback, we're proud of our team and the connections they make with agents like yourself. So it's wonderful to hear that you're so pleased with Ami. Thank you for taking the time to write us a five star review and for your support, all the best.
Good communication from Gary our localâŠ
Good communication from Gary our local representative
2025幎2æ3æ¥
OnTheMarket ããã®åç
Hi Bradford Estates, thanks for taking to the time to leave us a five star review. We appreciate this kind of feedback about our sales team. We're glad Gary has left a good impression on you. Do reach out if there's anything we can assist with in future. All the best!
Kia is very kind
Kia is very kind, patient and never put me under any pressure. Would highly recommend
2025幎2æ4æ¥
OnTheMarket ããã®åç
Hi Dawn, thanks so much for taking the time to write a five star review. We really appreciate it! It's wonderful to hear your feedback about Kai, we'll be sure to share this with him and the team. If there's anything we can help with in future please do reach out to Kai or the support team at support@onthemarket.com. Thank you for your support, all the best.
As an agent who has used them beforeâŠ
As an agent who has used them before and could not wait to get out of the contract, as the leads were virtually non existent. On the Market despite my 5 requests in the past to take me off their mailing list, still pester me to come back and ignore GDPR. The latest was a box with 3 helium balloons inside saying they were now the second best behind Rightmove. I am not interested and don't care. I am happy with Rightmove and Zoopla.
2025幎1æ17æ¥
èªçºçãªã¬ãã¥ãŒ
OnTheMarket ããã®åç
Hi Joe, we're sorry to hear of your experience. So that we can ensure this is fixed could you please reply to our request, alternatively you can contact the team at support@onthemarket.com and the team can help to rectify this situation. We're sorry we've not delivered on your expectations in this instance and wish you all the best with your agency.
Fix your search alerts.
Half the value of these house hunting sites is you can set up a search alert to be notified about houses in your area and price range, only it doesn't actually take those into account. Every day I get emails about houses a full 20 miles away from the area I entered, and half of those are well outside the price range I set. What's even the point?
2025幎1æ27æ¥
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OnTheMarket ããã®åç
Hi Benji, thanks for your feedback. You're right, that doesn't sound like a very useful alert at all. Please get in touch with our team at support@onthemarket.com, we can help fix that alert for you and make sure you're only receiving properties for the criteria you're after. Thanks for using OnTheMarket and all the best on your property journey.
I don't get it. What's the point?
I don't get it.
I've been enquiring about properties. I leave my contact details on their website/app and that's it. Nothing happens. What's the point?
2025幎1æ26æ¥
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OnTheMarket ããã®åç
Hi Peter, thanks for your feedback and for using OnTheMarket. If you have sent an email enquiry on a property you've seen listed at OnTheMarket and not had a response we would also recommend calling the number displayed on the listing as this will put you in touch with the agency advertising the property directly and may offer a quicker response or update on your enquiry. Good luck in your property search!
I was told they'd sell my propertyâŠ
I was told they'd sell my property within 6-8weeks it took 6 months i did all the work never once met anyone from the company then buyer pulled out after I signed total waste of my time
2024幎2æ21æ¥
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OnTheMarket ããã®åç
Hi Gillian, we're sorry to hear of your experience selling your home. We would recommend sharing this feedback with the agency responsible for selling your property. OnTheMarket is property portal where estate agents can list their properties they have for sale or to let. OnTheMarket is not an estate agent. Thanks for your feedback and we wish you all the best.
HARASSING. DO NOT REGISTER WITH On The Market
DO NOT REGISTER WITH On The Market. Once you do it is nearly impossible to stop them contacting you. I registered for email contact only. When I wanted to stop searching, I could not find an âUnsubscribeâ link anywhere. So emailed them at a email address they said to write to. Despite that, their emails still didnât stop so I emailed again 3 weeks later. When they still didnât stop, I started diverting their emails to junk mail. They then started calling me (theyâd never done that before). I missed a few calls but thought if they rang again Iâd check what they wanted since perhaps it was because of my unsubscribe request. So today, they called again and I took the call only to find annoyingly it was from their marketing department asking how my searches were going. I explained to her that I had contacted OTM multiple times to ask them to stop contacting me. Before I even finished saying that I now considered their behaviour harassment, she hung up on me. RUDE. HARASSING. DO NOT GIVE THEM YOUR CONTACT DETAILS.
2025幎1æ23æ¥
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OnTheMarket ããã®åç
Hi Karen, we'd like to discuss this further with you and help to unsubscribe from emails. All our marketing emails have an unsubscribe link in the footer, if you've enquired with an agent for a property or valuation you would need to contact the agency directly for assistance in unsubscribing from their services. If you'd like to reply to our contact request we can assist further, alternatively please email the team at support@onthemarket.com. All the best
Awful
Awful. Nowt but caravans for sale these days. It's a waste of time going there....
Even using the search filters, you cannot seem to get rid of caravans. But as long as you're getting paid for advertising them I suppose....
2025幎1æ22æ¥
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OnTheMarket ããã®åç
Hi Dave, thanks for your feedback. We're sorry to hear you've not been able to find what you're looking for at OnTheMarket. If you're looking for a particular type of property we'd recommend adding some property type filters into your search so that caravans and holiday/park homes don't appear. If this doesn't help you can always reach out to the support team at support@onthemarket.com. They'll be more than happy to help you out. All the best on your property journey.
Thanks very much for all your hardâŠ
Thanks very much for all your hard work, the staff are very pleasant and a special mention to my account manager amy trimmer who makes the process so smooth, plus the higher amount of leads that come in recently is a bonus
2025幎1æ15æ¥
OnTheMarket ããã®åç
Hi there, wow thanks so much for your kind words. We love hearing this kind of feedback and your increase in leads is fantastic! We'll be sure to share this with Ami and the team. Thank you for your support, all the best.
OnTheMarket ããã®åç
Hi Gemma, thanks for taking the time to leave us five star review. We really appreciate it! It's wonderful to hear you're happy with OnTheMarket and the help you've received from the team. Please do reach out if there's anything we can help with in future. All the best
website full of scammers
website full of scammers, fake ads
this site is full of scammers, fake ads and 90% of houses that are NOT for sale. not only is this site full of scammers but OnTheMarket dont event want you to tell contact and report the scams or fake ads. there is not links to press to report fake advertisements and there is not way of contacting them about this. i have tryed the contact link and it shows "error" when you press send, this happens but on the phone and laptop so dont say its my end that got the problem. rather than your empty "we are sorry to hear this" response like every company dos. How about you post reply with an email address for all of us to email you directly to report all the fake advertisements and scammers on your website??? your not going to are you?
2025幎1æ12æ¥
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OnTheMarket ããã®åç
Thank you for sharing your feedback Stephen. We take your concerns seriously and do urge our users to reach out to our support team to investigate in these situations. Our team can also refer you to the relevant services and authorities to further report any suspected fraud or scams. It is important to us that OnTheMarket is a safe and trustworthy place for property seekers to look for their next home. We do sincerely apologise if you've encountered issues with scams and fake listings. Please reach out to the team at support@onthemarket.com with all the details you have (link to the listing and any emails/communications) so we can look into this for you. Thanks for letting us know you were experiencing issues with our contact form, we'll look into that. All the best.
Trust worthy
2025幎1æ10æ¥
OnTheMarket ããã®åç
Hi there, thanks so much for your five star review. We're glad you enjoy using OnTheMarket and appreciate your support. All the best.
I was promised my share money inâŠ
I was promised my share money in December 2023 !!!! Still no sign of it, i am disgusted and will be leaving the portal soon.
Everington and Ruddle Derby
2025幎1æ8æ¥
èªçºçãªã¬ãã¥ãŒ
OnTheMarket ããã®åç
Hi there, we're sorry to hear of your frustration with this matter. We understand some communications have been shared with you on the payment of these shares since the acquisition and integration into the CoStar Group. We appreciate your patience with regards to this matter and can assure you that it is receiving our full attention. If you would like an update on expected timelines we would encourage you to reach out to the team at members@onthemarket.com, who will be more than happy to speak with you. All the best.
This is Fake sit for showing fakeâŠ
This is Fake sit for showing fake advertisement
already sold but still showing on site
2024幎11æ23æ¥
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OnTheMarket ããã®åç
Hi Niraj, sorry to hear of your experience. OnTheMarket is a property portal which advertises property on the estate agent's behalf, we are not an estate agency. If you believe a property listing on our site is misleading or contains inaccurate information we would recommend speaking with the estate agency directly first to resolve the situation. Our support team can help you in finding their contact details if you are unsure, they can also direct you to the relevant authority if you wish to escalate it further. Thank you for your feedback, we wish you all the best on your property search.
Not on the market is more appt.âŠ
Not one single property that I requested to see was ever really âon the marketâ. Estate agents use this site to get you to sign up. Youâre better off contacting estate agents directly.
2024幎11æ15æ¥
èªçºçãªã¬ãã¥ãŒ
OnTheMarket ããã®åç
Hi Michelle, thanks for taking the time to share your feedback. We're sorry to hear the properties you were enquiring about had become unavailable. Time to time you may find properties that are in the process of becoming reserved or have recently been reserved but have not yet been updated online to reflect this. We expect all estate agents to update their listings in good time, if you notice particular estate agents you're experiencing this with you can contact our team at support@onthemarket.com to investigate further and ensure listings are updated in good time. We wish you all the best in your property search, thank you for using OnTheMarket.
Rude staff
Rude staff, no proper communication, never return calls, only time they call back to back their staffs rude customer service, I wouldn't recommend anyone use them !!!!!!!
Worst experience ever !!!!!!
2024幎11æ12æ¥
èªçºçãªã¬ãã¥ãŒ
OnTheMarket ããã®åç
Hi Rizz, we're sorry to hear of your experience. This isn't the kind of experience we want our estate agent customers or property seekers to have using OnTheMarket. If you're a property seeker we would encourage you to speak with the estate agency directly to ensure your feedback is heard. OnTheMarket is a property portal and not an estate agency, we advertise properties on behalf of the estate agent, and so are unable to aid further on this. If you are an estate agent customer of ours please do reach out to the team at support@onthemarket.com. Thanks and all the best.
Rude service
I was deceived into viewing a property that I seriously wanted. Offered to pay but was deceived to view other properties that werenât what I wanted.
Even if you want to treat people badly and shabbily, have the decency to be upright.
Poor and very poor agent. The agent was so rude and all for what??? Very sad.
2024幎11æ5æ¥
èªçºçãªã¬ãã¥ãŒ
OnTheMarket ããã®åç
Hi there, sorry to hear of your recent experience viewing properties. Please note that OnTheMarket is a property portal that advertises properties on the estate agents behalf. We are not an estate agency. As your feedback is about an experience you've had with an agent we would recommend reaching out to them directly to share your thoughts. We wish you all the very best on your property journey, thank you for using OnTheMarket.
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