On Android I can no longer put filters for parking and garden, it's impossible to expand a floor plan, prices are not in sequence but mixed. The site is appalling - and run by estate agents!!!!
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We spend ages looking at houses after details matching our search criteria come up in an email, these are more often than not poor matches at best and in many cases have a service charge which I do... ãã£ãšèŠã
I would like to leave a 10 star review for Iesha Agyemang. Iesha has made dealing with On Market, a dream. She very eloquently details the different range of products and services they... ãã£ãšèŠã
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Having entered all the correct information into the online valuation tool On The Market came up with an estimated monthly rental figure of £750 and a range between £540 - £950. I know similar properti... ãã£ãšèŠã
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OnTheMarket ã«ã€ããŠ
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We are a property portal which advertises properties on the estate agent's behalf, we are not an estate agency.
OnTheMarket is the simple way to search for property. We aim to provide all potential buyers, sellers, landlords and tenants with an exceptional property search service.
We feature Only With Us properties to serious property seekers either exclusively* or 24 hours or more before agents release these properties to Rightmove or Zoopla.
* Exclusive properties are properties advertised at OnTheMarket.com by customers who do not list their properties with either Rightmove or Zoopla.
OnTheMarket is the simple way to search for property. We aim to provide all potential buyers, sellers, landlords and tenants with an exceptional property search service.
We feature Only With Us properties to serious property seekers either exclusively* or 24 hours or more before agents release these properties to Rightmove or Zoopla.
* Exclusive properties are properties advertised at OnTheMarket.com by customers who do not list their properties with either Rightmove or Zoopla.
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5 Churchill Place, 10th Floor, E14 5HU, London, è±åœ
- 0808 1202 877
- support@onthemarket.com
- onthemarket.com
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I tried to find property to rent,aâŠ
I tried to find property to rent,a owner pretending through made me to make partial money deposit.on the market is a scam please dont use anyone ..
2025幎3æ31æ¥
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OnTheMarket ããã®åç
Hi there, many thanks for the review and we apologise for the experience you have had using our site. We are always trying to make sure the agents listed with us are genuine and to improve our checks. We'd appreciate it if you could contact support@onthemarket.com with some more information about your experience and we will do what we can to help. All the best, OTM
Good Customer relations
2025幎6æ4æ¥
OnTheMarket ããã®åç
Hi Spence, many thanks for your review, we love to hear what we're doing well! Please do make sure to reach out if you need anything in the future. All the best, OTM
Professional and efficient service
We are extremely pleased with the service levels from Chris Allcott. He is always professional, efficient and understands our business needs. Highly recommended.
2025幎6æ4æ¥
OnTheMarket ããã®åç
Hi Scott, thanks so much for this review for Chris, we couldn't agree with you more! I will make sure to pass the feedback back to him. Please do reach out to Chris or the wider team for anything you need. All the best, OTM
Rebecca was so helpful very friendlyâŠ
Rebecca was so helpful very friendly and totally honest.
The advice given and explanation of the products was superb.
2025幎6æ3æ¥
OnTheMarket ããã®åç
Hi Stuart, many thanks for this fantastic review! I will make sure to pass this on to Rebecca, I'm sure she'll be thrilled! Please do reach out for anything you might need. All the best, OTM
I literally just made a phone call toâŠ
I literally just made a phone call to enquire about a house for rent and the guy on the phone hang up in my face without even getting the chance to finish my sentence. Poor customer service
2025幎6æ2æ¥
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OnTheMarket ããã®åç
Hi Carolina, thank you for leaving a review and bringing this to our attention. I wanted to check, was the phone call with someone at OnTheMarket or an estate agent? If your experience was with an agent, we would recommend reaching out to them directly to share your thoughts. We wish you all the very best on your property journey, thank you for using OnTheMarket.
SCAM
SCAM! On the market is advertising a number of properties from a company that has been dissolved. When you ring the agents advertised phone number, your call goes through to on the market. They then forward the call to the âso called agentâ and the call is then disconnected after a few rings.
2025幎5æ21æ¥
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OnTheMarket ããã®åç
Hi Loretta, many thanks for getting in touch and we're sorry that you've come across these defunct adverts. We try to remove these as quickly as possible but it's not always easy. Please could you send some more information to support@onthemarket.com so that we can remove these listings and prevent other people being disappointed? Thanks again, OnTheMarket.
Useless AI
Their online valuation estimate are so inaccurateâŠ. We had a survey completed out of curiosity we checked on their website it was £85,000 less than the surveyor valuation..
2025幎5æ19æ¥
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OnTheMarket ããã®åç
Hi there, thanks for the feedback. We're sorry to hear you weren't happy with the results of your online valuation. The price given is an estimate based on the information provided. We'd always recommend you speak to an expert local agent to get a more precise valuation should you wish to sell. They will be able to take into account things like your local market and any changes that have been made to the property like extensions or renovations. Thanks again for the feedback and all the best.
I had a very disappointing experienceâŠ
I had a very disappointing experience with an agency listing a property on OnTheMarket in Dudley. Recently, my family and I viewed a rental house. When we arrived, we noticed another woman was already there with the agent. From the way they interacted, it was obvious they were more than just strangers â they seemed like close friends.
To our surprise, during the viewing, that same woman confidently told us, âThis house will be mine,â right in front of us. What shocked us even more was the agent just stood there smiling, not saying a single word â like he already knew.
A couple of weeks later, we got the usual call: âSorry, the landlord chose someone else.â But honestly, do you really believe that? Because guess what? Not long after, we saw the house again â and it was that same woman living there. The one who basically told us off, as if she had already sealed the deal with the agent right from the start.
It honestly feels like a complete setup â like the applications are just a game and decisions are already made behind the scenes. Very unprofessional, and it feels unfair how genuine applicants like us are just wasting our time.
2025幎4æ24æ¥
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OnTheMarket ããã®åç
Hi there, sorry to hear of your recent experience viewing properties. Please note that OnTheMarket is a property portal that advertises properties on the estate agents behalf. We are not an estate agency. As your feedback is about an experience you've had with an agent we would recommend reaching out to them directly to share your thoughts. We wish you all the very best on your property journey, thank you for using OnTheMarket.
Spam
Usually I use Zoopla to browse for property in my area as I'm in the market to purchase my first house. I tried onthemarket after seeing their advertising, I have since been bombarded by about 10 emails since and have tried on multiple occasions to unsubscribe with no success. Avoid. Will have to add to a block list.
2025幎5æ15æ¥
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OnTheMarket ããã®åç
Hi Peter, many thanks for leaving this review, we're always grateful for feedback that helps us improve the user experience. We're sorry you haven't enjoyed our communications. Please contact support@onthemarket.com for help to unsubscribe. Good luck on your property search! All the best, OTM.
Horrible service came here aroundâŠ
Horrible service came here around 6:30pm and no food at Starbucks or Popeyes⊠honestly if there was an option for zero stars I would do that.
Just terrible. Also someone at Starbucks specifically also placed an order online from food or something and they got it with no issues but the barista was so not polite to let me order a sandwich and just reheat it because the ovens were closed and it's just disgusting and disappointing because I was on a group trip with a limited time. Just very upsetting
2025幎5æ10æ¥
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OnTheMarket ããã®åç
Hi Rebecca, we're sorry to hear about your troubles in getting food, however I'm not sure you have the correct company. We are an online property portal, hosting properties for sale and to rent on behalf of estate agents. We don't have anything to do with Starbucks or Popeye's. We hope you were able to find some food in the end! All the best, the OnTheMarket team.
Absolutely useless valuation
Absolutely useless valuation. £800,000 below what it was valued at 2 weeks ago!!
2025幎4æ16æ¥
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OnTheMarket ããã®åç
Hi there, thanks for the feedback. We're sorry to hear you weren't happy with the results of your online valuation. The price given is an estimate based on the information provided. We'd always recommend you speak to an expert local agent to get a more precise valuation should you wish to sell. They will be able to take into account things like your local market and any changes that have been made to the property like extensions or renovations. Thanks again for the feedback and all the best.
OnTheMarket ããã®åç
Hi there, thanks so much for your review, we're so pleased you've enjoyed our products. Please do let us know if there's anything else we can do to help! OTM Team
Great product to rival Rightmove
As a lettings only business, I have found the product offered by OnTheMarket to be of great value and an excellent platform to market and let our properties.
The constant improvements and re-designing of the product gives it more appeal and shows the company are far from complacent in a very competitive marketplace.
2025幎4æ3æ¥
OnTheMarket ããã®åç
Hi Steven, thanks so much for taking the time to send this review, we always love hearing where we have done well and what people are liking. As always, please get in touch with the team if there's anything we can help with! All the best, OTM
Excellent service
Michael contacted us advising which package would most suit our business. He was never pushy gave us time to think things through and was available to answer any questions that we had. We have been kept up to date on the progress of the site going live.
2025幎4æ1æ¥
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OnTheMarket ããã®åç
Hi there, thanks so much for the feedback! We love hearing about the success of our colleagues and will make sure Michael gets the recognition he deserves. All the best, OTM team
The draw your search area is justâŠ
The draw your search area is just impossible to use. It obscures the map with the little blue âhouse for saleâ markers and when you try to draw an area the map constantly moves. Utter rubbish.
2025幎3æ15æ¥
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OnTheMarket ããã®åç
Hi Borletti. Many thanks for getting in touch with this feedback, we always appreciate hearing how we can make our website better. I will pass this on to our team. All the best, OTM team
We have just started advertising on theâŠ
We have just started advertising on the site. The on-boarding process took much longer than we would have expected but now we are up and running everything seems fine.
2025幎3æ6æ¥
OnTheMarket ããã®åç
Hi Adrian, thanks for your review. We're so pleased to hear you're up and running with us now!
Rejected for no reason ð
Rejected for no reason ð
I don't recommend!
2025幎3æ6æ¥
èªçºçãªã¬ãã¥ãŒ
OnTheMarket ããã®åç
Hi Dragos-Gabriel. We're sorry to hear you're experiencing problems. Please note, we are a property portal representing estate agents online. If you're having problems with referencing or other parts of the property process you'll need to contact the relevant party. If you're problem continues, please feel free to contact support@onthemarket.com for more help!
Iesha was very helpful
Iesha was very helpful, Listened to our requirements and suggested the product that suited us best.
2025幎3æ6æ¥
OnTheMarket ããã®åç
Hi Amanda! Thanks so much for leaving this review, we love hearing about our colleagues' good work. We'll make sure to pass the message on and please do get in touch if there's anything we can help you with in the future! All the best, OTM team.
Great Service
The onboarding process was very straight forward and completed very swiftly.
2025幎3æ3æ¥
OnTheMarket ããã®åç
Hi John, thanks for taking the time to leave us a five star review! It's great to hear this feedback. Please do get in touch if there's anything we can help with in the future. OTM team
Website doesn't work with an AppleâŠ
Website doesn't work with an Apple computer!!!!!
2025幎3æ3æ¥
èªçºçãªã¬ãã¥ãŒ
OnTheMarket ããã®åç
Hi Mark, thanks for this feedback. This doesn't sound quite right to us so please do get in touch with support@onthemarket.com so that we can try to fix this problem. All the best, OTM team
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