Optilase Eye Clinic レビュー 579

TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Went to Optilase Cork due to my eyes not passing a medical examination for the gaurds. From the beginning of the consultation I was met with amazing staff Chelsea and Paul who were so kind and helpful... もっと見る

5つ星のうち5の評価

From beginning to end , my experience with the entire optilase team from front facing staff to the nurses , receptionists , optometrists and surgeons have been FIRST CLASS !!! They made my journey and... もっと見る

企業が回答しました

5つ星のうち5の評価

Had my LASIK procedure done this year at Optilase Belfast and honestly couldn’t recommend them more. From start to finish the whole experience was brilliant. Macy discharged me after my surgery and... もっと見る

企業が回答しました

5つ星のうち1の評価

Whilst this organisation has a a high standard of optometrists and surgeons, their quality of service is abysmal. I have had appointment times changes without notice, conflicting advice given, missi... もっと見る

企業が回答しました

企業情報

  1. 眼科センター

当該企業による記述

Optilase is Ireland’s leading laser eye, lens and cataract surgery clinic. As one of the first private clinics to be established in the country, we are renowned for providing exceptional vision correction surgeries in Ireland. As a family-owned Irish business with a dedication to providing exceptional care and outcomes, with leading medical experts including Ophthalmic Surgeons, Laser Optometrists, and medical staff. We use sophisticated medical technology to provide the best laser, cataract and lens surgery corrections.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

579件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 24%に回答しています

通常1カ月以上経ってから回答

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5つ星のうち5の評価

It was a really good experience

It was a really good experience, a change that I was waiting for my whole life , I was literally blind with no glasses but after the surgery my vision is 20/20 , the stuff at optilase are nice and helpful big thanks for everyone

2025年5月23日
自発的なレビュー
5つ星のうち5の評価

Extremely helpful staff

Extremely helpful staff. Felt no pressure to get the surgery of the consultation. I felt they were very safe, ensuring the I was fully suitable for the surgery. Grateful for the numerous follow up appointments post surgery. Gives great confidence that all is working and that the surgery was successful.

2025年4月12日
自発的なレビュー
5つ星のうち5の評価

Excellent

That people what they work there. When I come till when I go.Consulteson with lady,she check, end explaining very good, because I don't speak English so well, but she try that I understand evrithing about my eye surgery

2025年11月29日
自発的なレビュー
5つ星のうち5の評価

Great experience at Optilase

Loved being seen by Fred. I was seen pretty quickly. Got many different eye tests. Got everything explained and what type of surgery would benefit my personal needs. Got answers to all my questions including the financial bits. Now I can’t wait to get it all done!!! Thank you Fred!

2025年11月28日
自発的なレビュー
5つ星のうち1の評価

Diagnosis before consultation

Had made an appointment got about 3 calls confirming my attendance which I did each time. Then the day before my appointment without any consultation I was informed I needed lens correction that would cost in excess for 8k. Therefore I cancelled the appointment there and then

2025年9月11日
自発的なレビュー
Optilase Eye Clinic ロゴ

Optilase Eye Clinic からの回答

Dear Niamh,

Thank you for taking the time to share your feedback regarding your experience.
We are very sorry to hear that you are unhappy with your experience. Patient satisfaction is extremely important to us.

At the initial consultation booking stage, we ask a number of qualifying questions to ensure each patient is scheduled for the most suitable consultation. It is possible that during the confirmation process, a member of our team identified that a different consultation may have been more appropriate for you. To avoid any disappointment on the day and to ensure transparency, they may have contacted you in advance of your appointment.

We would be grateful if you could provide your contact details by emailing info@optilase.com, for the attention of the COO. This will allow us to get in touch directly, review the matter in detail, and provide the appropriate support.

Thanks,
The Optilase Team

5つ星のうち1の評価

I rang on several occasions to make an…

I rang on several occasions to make an appointment. I sent in the report I got from my optician. Optilase were to get back to me. After a number of efforts I gave up.

2025年12月10日
自発的なレビュー
Optilase Eye Clinic ロゴ

Optilase Eye Clinic からの回答

Dear Nora,

Thank you for taking the time to share your feedback regarding your experience.
We are very sorry to hear that you are unhappy and that you did not receive a response.

We would appreciate it if you could provide your contact details by emailing info@optilase.com, for the attention of the COO. This will allow us to contact you directly, review what happened, and look into the matter further.

The Optilase Team

5つ星のうち5の評価

Katie was very friendly

Katie was very friendly, answered any questions I had explained the treatment I would need and also told me to write down any questions I might have for the surgeon.Because of a family wedding I could change dates for my surgery to suit me given me four dates to choose from.
Thanks for the peace of mind and reassurance.

2025年11月10日
自発的なレビュー
Optilase Eye Clinic ロゴ

Optilase Eye Clinic からの回答

Thanks for taking the time to leave your feedback Yvonne, it's truly appreciated. We are so glad that you had a great experience.

The Optilase Team 💚

5つ星のうち5の評価

Excellent post and aftercare

Excellent pre and aftercare. Operation was a great success. Friendly and helpful Optilase team members. Procedure was a success , very professionally performed with great advice and instructions and advice given in an easily understandable fashion.

2025年12月10日
自発的なレビュー
Optilase Eye Clinic ロゴ

Optilase Eye Clinic からの回答

Hi Noel. We are so glad that you had a great experience!

The Optilase Team 💚

5つ星のうち5の評価

Excellent specialist with great…

Excellent specialist with great information relating to tests and follow up advice

2025年10月17日
自発的なレビュー
Optilase Eye Clinic ロゴ

Optilase Eye Clinic からの回答

Hi Joyce. Thanks for the review! And we are so glad that you had a great experience.

The Optilase Team 💚

5つ星のうち1の評価

The website prices are incredibly…

The website prices are incredibly misleading. The lady I had my consultation with made me feel like I was almost an inconvenience to her by being there.

2025年11月14日
自発的なレビュー
Optilase Eye Clinic ロゴ

Optilase Eye Clinic からの回答

Dear Aoife,

Thank you for taking the time to share your feedback regarding your experience.

We are sorry to hear about your experience to date. Please be assured that patient care is our highest priority, and we are fully committed to resolving your concerns.

We would appreciate it if you could provide your contact details by emailing info@optilase.com, for the attention of the COO. This will enable us to contact you directly, review the matter in detail, and provide our full support.

The Optilase Team

5つ星のうち5の評価

My consultation was based in cork with…

My consultation was based in cork with the wonderful dan. I was nervous before this but as soon as I met him he made me feel so at ease. Dan explained everything to me step by step and was so reassuring with any questions I had. I am getting my prk laser done next week and I couldn't be more excited. Five stars for optilase 😀😀😀😀

2025年11月15日
自発的なレビュー
Optilase Eye Clinic ロゴ

Optilase Eye Clinic からの回答

Hi Julie. Dan is just fantastic! We are so glad that you had a great experience in our Cork clinic.

The Optilase Team 💚

5つ星のうち5の評価

Was amazing

Was amazing , they make you feel so secure and comfortable and everything was amazing. Everyone is asking about , I work in big shop and all Brazilian is asking where do I get done how was , they got my number to get the name of the clinic and I really recommend it. I can’t wait to see people getting done because I recommend it. And I wish i could know before about the clinic . Best clinic in cork.

2025年11月21日
自発的なレビュー
Optilase Eye Clinic ロゴ

Optilase Eye Clinic からの回答

Hi Luiza, we are so glad that you had a great experience. Thanks for the feedback, we'll be sure to pass it on to the team in our Cork clinic.

The Optilase Team 💚

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