Optilase Eye Clinic レビュー 579

Close to five years ago, I visited Optilase because I was interested in lens-replacement treatment. At the time, I was told I was not yet eligible and should return in five years. I also recall being advised to obtain a new glasses prescription to possibly explore LASIK suitability, but I never pursued that as I had no interest in LASIK. I was also told that an email had been sent to me regarding this — I have checked thoroughly and found no such email.

Five years later, I returned specifically to revisit lens-replacement options, and the experience was shockingly poor. The same person who attended me previously carried out the consultation again, and their behaviour was so unpleasant and unnecessarily rude that I genuinely considered either challenging them or walking out. I still cannot believe I stayed for the full consultation given how disrespectful the interaction was. It became quite clear that this person was unhappy I had not returned for the glasses trial suggested years ago, and their attitude reflected this.

Frankly, it is shocking that anyone would think they can behave this way toward a patient and still expect that patient to return or proceed with treatment.
As a result, I chose not to undergo any treatment at Optilase. My boyfriend, who had been considering LASIK with your clinic, also decided not to proceed after witnessing the experience.

Because of this, I was effectively forced to research treatment abroad. Ultimately, we both underwent significantly more advanced procedures in London (EuroEyes) for the same overall cost. My boyfriend received SMILE Pro, and I underwent trifocal lens-replacement surgery (vs. Multifocal at Optilase) — both carried out with a far higher standard of professionalism, technology, and patient care.

How fast and easy the process was made it all an easy procedure . Couldn’t recommend enough

Well I went for the test and was given a honest opinion and felt it was trustworthy

I was so nervous on the day of surgery but the staff were amazing, they spoke to me at all times during surgery. The after care was amazing as I had a little bit of discomfort a few days later but this was sorted in no time. Amazing from start to finish and the after care was very comforting.

Great experience - staff were lovely and extremely helpful

The whole process was smooth and informative. I'd recommend it to anyone who is even contemplating getting LASIK.

Absolutely amazing experience from start to finish! The guys in Optilase walked me through the whole process and very diligent in my follow up.
Thrilled with the results and would recommend to everyone!

Surgery was successful and all interactions with optometrist however multiple issues with communication and issues with appointments etc

It was a very pleasant experience.

Procedure itself was great and so much aftercare which put me at ease. Only downside is I had to get a different lazer eye surgery than I was initially told during my consultation because they didn't spot my eyes were not suitable for the original one which led to a longer healing process

Thanks so much to everyone in Optilase such a great experience x

All was great, I was happy to have a free consultation. But I didn’t really like that before my appointment Optilase asked me to provide a card details in case I didn’t show up. Also I had a list of questions I wanted to discuss on my consultation, but I felt pressure, like we didn’t have time to discuss my questions. I believe it is not professional. I understand that your staff is dealing with all this every day but for me it is very important decision so I would be happy to know all my questions can be answered

Very informative consult

Very quick and efficient when there. Staff are nice and pleasant. Excellent value for money compared to competitors. Have recommended to friends. Had it done around Sept 24 and never had any problems.

All the points were explained to me and all answered fully

The clinic was immaculate and the staff were so friendly and kind. I felt so well looked after. The procedure was so fast and efficient. It has been life changing having perfect vision. I wish I had done it sooner

Amazing from start to finish
Wish I had gone to optilase years ago

Very friendly and professional.
Sean

Staff were all very kind, I only had one issue which was a slight miscommunication the day of my consultation where I was informed the day of the lasik would only be a 15 minute process. However it was a 2-3 hour day between scans and consenting, aside from this I would highly recommend optilase

Optilase advertise a 15% reduction. When we attended for a consultation we were informed that this did not apply to my wifes treatment. They requested a 500 Euro deposit, which we paid unfortunately.