Optima Villas レビュー 

We are just back from a three week stay in Casa Lirio. The villa is clean and spacious with everything we needed. The outside area is sunny all day and the pool is kept at a lovely temperature. The villa is approx 15 minutes walk to Aldi and the beach and waterfront is a further 15 minutes walk. The welcome pack was generous and very useful. Extra pool towels were provided as requested and Optima were quickly on hand to resolve a small problem we had towards the end of our stay.
We had a lovely stay and will definitely book with Optima Villas again.

Stayed at Mariola Beach - ground floor apartment for 1 week in February. The villa is fairly basic but well equipped with everything we needed. Most importantly the beds are comfortable. There was a generous welcome pack left with all the basics to start your stay which was a nice touch (a well stocked Spar is 2 minutes away). One thing to note is that access is via some steep steps or a sloping gravel path which could be an issue for those with poor mobility. The best thing about the villa is that it is right above Baranquillo Beach which is lovely, great for swimming and relatively quiet. The view from the terrace is amazing and it was calming going to sleep & waking up to the sound of the sea. The main reason it is not 5* is due to the hot water situation - it does work eventually but with low flow. The tv was also a bit haphazard, probably due to a dodgy remote - shame as would be perfect if remedied. That said would definitely stay again - communication with Optima was excellent & they seem a very professional outfit

We recently spent almost 6 weeks over Christmas and New Year in Villa Oleander. This really is an excellent villa - spacious inside and out, very well equipped and a superb location. It is one of the best in the Optima portfolio, save for a major issue more of which later.
Three days after we arrived Mandy from the Optima Team called at the villa to welcome us back to Lanzarote. She came bearing gifts - bubbles, snacks and Christmassy treats. This was hugely appreciated, thank you Mandy.
There was a Calima for a couple of days after we arrived so we were not looking to use the pool. On the third or fourth day we went to uncover the pool and discovered it was ice cold. We reported this and Optima had the pool guys out next morning - the electric in the pool had tripped and they sorted it out.
We could now hear the pump running and after a couple of days the pool was feeling warmer.
We then experienced another Calima and when we went to use the pool the electric had tripped again. This time it also tripped the electric in the villa.
Optima got the pool guys involved again and also an electrical company to investigate why the electric was tripping. It took about 2 weeks and frequent visits before this issue was sorted.
I had frequent dealings with all of the Optima Team during this period. Mandy, Julia and Dawn all did everything they could. To be utterly fair to Optima they gave us a refund to cover the period when the pool was not heating.
Even after the issues with the trip were resolved we found the pool too cold to really enjoy. One of the electricians explained to us that the owner was very strict about the pool temperature settings and that they could not be changed.
I also must mention that on our last day our flight home was delayed 9 hours. Optima allowed us to use the villa for the full day - we were very grateful for that.
In conclusion, the Optima Team in Playa Blanca are 5 star. It was unfortunate about the other issues that just took the edge of the holiday. We have used Optima many times and no doubt will again in the future.

Excellent service by Optima Villas - clean, well-maintained and and all-around great experience in a lovely villa. A couple of missing pool towels were at the door within an hour of emailing.
A late check-out was agreed with no cost or quibble - a refreshing change, and really helped us get the most out of our time.
Highly recommend.

Villas Casa Reina and Jaemos

Just spent another wonderful time at two villas rented through Optima Villas.

What can I say about Optima other than lovely clean villas, great welcome pack but more importantly superb customer service. Had a small issue with the tv in Casa Reina and within thirty minutes someone came out and sorted it all out. They are extremely responsive to any queries let us check in early to Villa Jaemos .

Casa Reina has everything you need for a relaxing holiday, large heated pool and 20 minute walk along the beach path into Playa Blanca. Although it’s near the Aquapark it is a quiet neighbourhood.

Villa Jaemos is simply beautiful love the individual design , privacy and heated pool. Again about a 25 minute walk to all the shops and restaurants in both Playa Blanca and the Marina.

Had a fantastic time and so great we have booked another villa for a month next year. On countdown!

Other Villa companies have a lot to learn from Optima, thank you once again .

Mariolas Beach, this was our 6th visit, Optima Villas make everything easy and correspondence is always quick and polite. Our villa has exceptional views and location but is a little tired in places and hot water and pressure is poor with an awful smell in the ensuite but honestly everything else outshines the few issues.

This was our 9th year with Optima Villas, which I think says it all.
Thoroughly professional, ultra friendly, accommodating and knowledgeable.
You really could not be in better hands.
Another gloriously sunny stay In Lanzarote!

The apartment was fabulous with everything we could possibly need. It was spacious, clean, homely and in a lovely quiet area. The outdoor facilities were lovely and it was great being able to use the bbq and outdoor dining area to enjoy some meals in the sunshine! The staff were super responsive and helpful and we had a fantastic stay. I highly recommend.

Everything was perfect. Fourth time using Optima and it has never let us down. Can recommend without hesitation.

Stayed at Casa Cortine in Playa Blanca fantastic stay villa beautiful with a fabulous view pool lovely and warm spotlessly clean and loads of lovely white towels and also pool towels would love to book with them again as we come 3 weeks every January but can’t afford the price jump the villa has gone up by over £800 for the week !!!

Third time we have used Optima villas, second time at Villa Dafne.
Optima customer service is excellent both at home and on holiday.
Quality of villas also top notch.
Villa Dafne is in a great location, walkable to restaurants on Calle Irlande in about 10 mins via the back gate on the complex.
Amenities and equipment in the villa are extensive.
would definitely use Optima again.

Recently stayed in villa Dafne in playa Blanca and was very happy with the experience. The villa was very well appointed with plenty of pottery pans etc. Optima villas were very good to deal with. So happy that I have booked again for next year.

We stayed in Villa Cielo for 1 week over the Festive Season, what a villa, spotless clean, comfortable and the pool area was amazing. Great welcome pack and loads of white fluffy towels. Would definitely return. The Optima team are very efficient and easy to deal with.

The villa Casa Rossi was fantastic.
Everything that you might require for a self catering holiday was in there.
The information pack was very comprehensive.

Just had a 2 week stay in Villa Miramare. 3rd time we've stayed at this villa. It's a beautiful villa, so well equipped with everything you need and the views are amazing.
We have only ever booked with Optima Villas, and we have been using this company for 11 years now. Their customer service is excellent & the welcome pack is always very much appreciated. Looking for our next villa for March 2025!

We stayed at Villa Rose in Playa Blanca for a week. The swimming pool was a great temperature as it was December. The villa was very clean and comfortable and another bonus was a huge tv with UK channels and Sky.
A lovely touch was the welcome pack. Parking was great. As far as location was concerned it was a 20 minute casual walk to the centre of the town.
One recommendation would be cushions for the outside furniture
Overall it was superb 👏

Just back from a lovely 4 week break in Lanzarote. Villa Miramare is an excellent choice for us and although we cannot come again next year we will certainly be looking again for 2026. Optima are the best company for booking villas and when we had a problem with the pool heater they pulled out all the stops to get a new heater fitted by Aquadreams asap. The ladies in the Office could not be more helpful.

When we arrived there was a great welcome pack. When the TV went off someone was there within the hour to fix it. When building work started at the private villa next to ours they immediately moved us to another villa near by which was actually an upgrade at no extra cost. We felt that Optima Villas really looked after us.

Optima offer an efficient villa rental service in Playa Blanca matched by no other rental company in town in my experience.
My family and I have holidayed in PB for twelve years, renting privately for some early years but discovered Optima about three years ago. The quality of the villas are very high, facilities, services and support have been very good at all villas.
Any issues arising whilst on holiday have been addressed urgently and professionally.
Thank you Optima we'll be back next year!

Fantastic stay in Villa Sapphire. It has a huge amount of space and is spotless throughout. The pool is the cleanest we've used in 10 years of visiting. We'll definitely be back, and can recommend Optima Villas.