Oqium レビュー 3,452

Brilliant service, fantastic prices, very well packaged. Got my delivery quickly. Really pleased all round.

Ordered a pair of sneakers and after the initial confirmation,complete radio silence. E mail wasn't answered and phone wasn't being picked up. Had to go to the physical store to ask about the delivery. When the shoes finally arrived,it was the wrong size. Back to the physical store. They ordered the right size and I had them delivered to the store. Love the sneakers but it was impossible trying to get in touch by e mail or phone. If I ever buy there again I'll have them delivered to the store.

Le service de livraison est top. Le colis livré à temps et en bon état. Cependant pour le service d'échange, ça été compliqué. L’adresse mail ne fonctionne pas et j’ai du les contacter sur les réseaux sociaux pour au final voir ma commande annulé …

Ça reste un super site mais ne vous trompez pas de taille

great shop, love it

Hello Oqium…until now it’s been a bad experience,because I’ve still not received my package.
Would you please give me some information about the delivery status?

Regards

Hi Hello, unfortunately I have to give 1 star, my last order is missing a product, it's shoes Nike air Force one, I wrote 3 e-mails via the website but no response, also no telephone nr to call someone, I don't know what to do in this case. I feel cheated, maybe this way I will be contacted by the company to solve this problem.

I ordered 3 hoodies and I received only 2 items. I contacted the oqium support 10 days ago and I didn’t receive any answer for to send me the missing item or a refund.

Ainda não tive meu produto entregue e não sei nem onde reclamar

Great purchase in their sale👍🏻
All items arrived quickly in perfect condition. I will definitely be buying again and would highly recommend 🥇

Hello guys!!! I ordered from you for 300€, and I made a mistake when ordering one number, and at the same time we already figured everything out and decided that you would send me, now I have neither the goods that I ordered nor the money🤔 Do you really work like that?

0 communication about my purchase, only the email that I bought something, took 9 days to arrive and the email of delivery is not working, I thought I was being scamed, just to save some euros not worth the experience

Colis jamais arrivé après 1 mois, aucune mais je dis bien 0 réponses du service client que se soit aux appels ou mails, je vais me faire rembourser par ma banque normalement. En bref, ne commandez pas (de France ou Belgique) si vous ne voulez vous faire voler!

Buena calidad

They should try to respond to phone calls when they have been called by the customers and let them know that as business owners your customers are always right and you have to listen to them not only by sending them mail that it takes time to respond to. Thanks and best regards.

Persoon voor wie de schoenen waren was blij

J’ai reçu un article rien à voir avec ce que j’avais commandé et plus aucune réponse du service après vente. Rien.

Multiple purchases made, good deals, delivery without issues.

Alles top, Versand könnte nur etwas schneller abgewickelt werden