Totally confused here about what payment arrangements I've tried to make on 3 neon signs, instead of going lump sum, I wanted to pay by money orders; By which they changed business models, and then ha... もっと見る
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I am so glad I reached out to Orant Neon. I had a great customer who needed that final touch to a great remodel. He was set on a budget, but still wanted something unique. I worked with the team at Or... もっと見る
I recently purchased a custom sign as a surprise gift for my business partner to celebrate our second year of exponential growth, and it was absolutely perfect! The sign left him speechless and has... もっと見る
Super-fast delivery and we get so many compliments on the new sign; we have ordered from you guys three times now and I will totally order from you again!!
企業情報
当該企業による記述
Orant Neon is an international brand boasting local operations and design teams in the US, UK, Australia and Singapore. With more than 30 amazing team members spread across our operational centers, we take great pride in our high-quality products and excellent customer support. Our story begins in Singapore, where entrepreneurs Jake and Jess Munday launched an LED neon sign business. Leveraging their experience in product development and social media marketing, the company created custom LED neon signs for local businesses, weddings, and events. The combination of high-quality signs and the ability to custom-design to customers' specific requirements led to explosive growth. Dainel and Johnny Nguyen, e-commerce industry veterans with over two decades of international experience, saw the potential to help the company expand beyond its initial market. As global orders grew, there was a clear need to increase staff and production capabilities. We have grown our teams in the US, UK and Australia by adding tremendously talented LED neon designers, dedicated support staff and friendy sales people to each office.
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Sign is not backlit as it looks in the…
Sign is not backlit as it looks in the picture. If you attempt to add a backlight, the cord that is running down the middle in the back shows through the light. Disappointing.
my businesses have ordered 3 neon signs…
my businesses have ordered 3 neon signs from Orant....fast ship time and excellent product & customer service !!!
Orant did a great job converting our…Yellow Jacket Hoops
Orant did a great job converting our graphic to neon. They answered all my questions and were friendly and timely in doing so. Lastly, the product was affordable and exceeded our expectations.
The customer service was outstanding
The customer service was outstanding. They stayed in contact with me until I received my sign. The sign was done perfectly. They contacted me after I received my sign to make sure everything was to my expectations and it was working properly and not damaged. I give 5 stars. Excellent product.
If I can give 0 stars I would
If I can give 0 stars, I would. I am a single mother starting a business and ordered my business sign via this company. The mock up I was sent looked nothing like original and my sign was broken and did not light up. You could not even read my business name it was translucent. I begged for a refund and they bait and switched me to send more money to get my business name lit up. They stated no refunds. DO NOT USE THIS COMPANY!!! I am mortified. I have no sign and spent a lot of money.
Gem Mining sign for Miniature Golf Course
We ordered a sign for our miniature golf course and it turned out amazing. I used AI to design a logo and then sent it to Orant. It turned out perfect and only took about two weeks to arrive.
Outstanding Customer Service!
We recently ordered a sign for our business and when it arrived there was an error and had to be reworked. Daisy and the Orant Neon team jumped all over it quickly and we had a new sign very quickly. We love the sign and always felt like the Orant Neon team had our back the entire process. Thank You!
Thanks Orant Neon for my sign! You guys rock!
The team at Orant Neon were helpful from the start. They had everything needed to begin the project, like the logo artwork, the art description, and the size dimensions. The mockup artwork that they've shown to me on email was exactly what I wanted for my sign to look. I appreciated the discount that they've given me as well as their patience and time. I'm happy with what I have received. The shipping time was really fast, too. Overall, they're a good company to invest in when it comes to promoting your product. For me, it's my podcast. I wanna get the word out. Orant Neon is an absolute 100.
He recently purchased a neon sign for…
He recently purchased a neon sign for the owners of our bar as a Christmas gift and they are over the moon with it. The quality is great. The lighting is perfect. Couldn’t ask for a better neon. As far as the ordering and shipping process, it was received quicker than expected, which is a huge plus I will definitely be shopping the website again if I am in need of a neon again
The sign looked great and customer…
The sign looked great and customer service was very helpful. The remote stopped working after a few days of receiving the sign so I contacted customer service and they determined it was the dimmer malfunction. They immediately sent out 2 new dimmers and the remote now functions properly.
Best money I ever spent for my high…
Best money I ever spent for my high school golf program.
Two awesome custome signs
They have done two signs for us and they are fantastic. They were a surprise for a friend and they are both prominently displayed in their business, the detail and colors are tremendous. Customer service was very good and understanding about issues. They kept their promise and I would recommend without reservation.
Responsive customer service
Responsive customer service, swift delivery, and I LOVE the sign, it is everything I wanted it to be. I HIGHLY recommend them. Great company!
Terrible customer service/communication
The sign is decent but the customer service is terrible. I paid for a battery pack and did not receive. I need to request a refund for that but it is impossible to talk with anyone and they don't reply to texts. Will never do business with them again. To me, customer service is the most important factor for any company and they fail miserably in that category.
Orant Neon did an excellent job…
Orant Neon did an excellent job recreating the artwork that I submitted for creating a light for my project. I also enjoyed the miniature creation. Thanks. I will order more and refer my friends.
Ram Cafe storefront sign
I worked with Chloe who was great and guiding me the whole way. I was nervous ordering online even with seeing the proof but I am beyond happy with the product. It looks exactly like the proof and every customer that comes in compliments us on how nice it is. Thank you guys so much!
Great support from start to finish
I was a bit unsure of the company initially as I found them via Instagram. However, from the first inquiry to post sales support, they have been excellent at every phase of the process. Pre order was great, post order great, post delivery great, and after delivery technical support fantastic. Thank you for a wonderful neon sign, Orant Neon.
Excellent sign and designing
Excellent sign and designing. Matched my logo exact and everything arrived perfectly. (Slight shipping address issue, but there was constant communication and they sent a new sign to the correct address). Would recommend to anyone.
Exceptional Customer Experience From The Beginning to The End
From the beginning of my inquiry of a sign for my business the communication was excellent. Jenn was amazing and worked patiently with me to insure that the design is exactly what I was looking for. Even though there was a mishap with shipping Orant stepped up and made things right! In a time where customer service in underwhelming, Orant Neon was extremely impressive. Thank you for putting the customer first!
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