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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

They were very efficient and the results were available for me to view on line the same day but I will wait to see my doctor who will be sent the full report to explain results to me. I had the MRI... もっと見る

5つ星のうち5の評価

Oryon was quick and easy to arrange , the MRI images were on the system to view within 24 hours as promised The staff were very helpful and my MRI took places on time .Would recommend Oryon and use ag... もっと見る

5つ星のうち5の評価

Excellent service all round .Easy to submit referral & book timeslot once triaged.The lower rate on Saturdays makes it a little more affordable.Results are produced quickly with ability to view image... もっと見る

企業が回答しました

5つ星のうち5の評価

Superb patient experience. Easy online request portal. The people I spoke to on the phone listened and did what they said they would (called back when promised etc), MRI centre staff very welcoming an... もっと見る

企業が回答しました

企業情報

  1. 医療画像診断センター
  2. 診断センター
  3. MRI センター
  4. X線現像所

当該企業による記述

Oryon Imaging is a private diagnostic imaging centre, conveniently located in the heart of Central London. We pride ourselves on offering the most accessible and affordable diagnostic imaging service. Oryon Imaging exists to make sure that the path to a diagnosis is efficient, informative and affordable. MRI from £275 X-Ray from £70 Ultrasound from £295 DEXA from £115


連絡先

4.6

優良

TrustScore 5段階評価の4.5

639件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 57%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Long opening hours and friendly staff

I was able to find appointments after work (I think it is open until 8 or 9 pm!) which suited me well. I also got same day appointment so the whole experience was great for me! The staff was great in making us comfortable before the MRI scans.
Based on my experience above I will recommend Oryon imaging for MRi scans.

2025年9月16日
自発的なレビュー
Oryon Imaging ロゴ

Oryon Imaging からの回答

Hi Opal, thank you for your 5* review! We’re thrilled to hear that our extended hours, same-day appointments, and friendly staff made your experience smooth and comfortable. We truly appreciate your recommendation.

5つ星のうち5の評価

Great service

All staff I met were kind, welcoming and professional. The facility is great and my scans were completed very speedily and on time. Great service!

2025年9月21日
自発的なレビュー
Oryon Imaging ロゴ

Oryon Imaging からの回答

Hi Mary, thank you for your 5* review! We’re glad to hear that you liked our facility and that your scans were completed efficiently.

5つ星のうち5の評価

Good MRI experience .

Warm welcome at reception.
Attention to detail re contraindications.
Kind and considerate radiologists.

2025年9月19日
自発的なレビュー
Oryon Imaging ロゴ

Oryon Imaging からの回答

Hi Carole, thank you for your 5* review! We're delighted to hear that you felt welcomed and well cared for.

5つ星のうち5の評価

Excellent service—quick and kind staff

Excellent service—quick and kind staff, and I was seen right away with no waiting. Very efficient X-ray appointment.

2025年9月10日
自発的なレビュー
Oryon Imaging ロゴ

Oryon Imaging からの回答

Hi Micaela, thank you for your 5* review! We’re glad you had a smooth and efficient visit.

5つ星のうち5の評価

MRI and Xray

Well looked after and very efficient and pleasant staff thank you

2025年9月10日
自発的なレビュー
Oryon Imaging ロゴ

Oryon Imaging からの回答

Hi Leslie
Thank you very much for your 5* review. We're delighted to hear you felt well looked after and found our team efficient and pleasant

5つ星のうち5の評価

Good clinic

Went for a Dexa Scan, building fairy easy to get to from Bond Street. Greeted at reception by a nice lady who told me where to go. Down where Oryon were, it's a very nice private clinic, receptionist friendly and was told where to go. Met the Radiologist who told me what I needed to do. Gowns admittedly were not really made for the larger man, I hate getting gowns on at the best of times. Procedure was explained and over quickly. A very comfortable experience.

2025年9月9日
自発的なレビュー
Oryon Imaging ロゴ

Oryon Imaging からの回答

Hi Richard,
Thank you for sharing such a detailed review of your experience. We’re delighted to hear that you found our team welcoming and the procedure comfortable.

5つ星のうち5の評価

Punctual, efficient and charming.

Charming and helpful staff made this visit as near as is possibly wonderful for a medical visit. I highly recommend them.

2025年9月9日
自発的なレビュー
Oryon Imaging ロゴ

Oryon Imaging からの回答

Hi Peter, thank you for your 5* review. We're pleased to hear our team made your experience as positive as possible for you.

5つ星のうち5の評価

Excellellent.Very professional and…

Excellellent.Very professional and friendly tchnicians and reception staff.Ultra modern equipment and everything was spotlessly hygenic and clean.Thank you all very much.

2025年9月6日
自発的なレビュー
Oryon Imaging ロゴ

Oryon Imaging からの回答

Hi Mr Connolly,
We’re delighted you had a positive experience with our staff and facilities. Cleanliness, professionalism, and comfort are top priorities for us, and it’s wonderful to know this came across during your visit.

5つ星のうち5の評価

My experience it was great because…

My experience it was great because everyone was friendly and professional! I really appreciate their support!

2025年9月3日
自発的なレビュー
Oryon Imaging ロゴ

Oryon Imaging からの回答

Hi Diego, thank you for your 5* review. We're pleased to hear you felt supported by our team.

5つ星のうち5の評価

helpful and understanding

It was a difficult and uncomfortable, but they were very helpful and understanding.

2025年8月27日
自発的なレビュー
Oryon Imaging ロゴ

Oryon Imaging からの回答

Hi John, thank you for your 5* review. We glad to hear our team could make your experience easier.

5つ星のうち5の評価

Very good experience.

All the staff were extremely helpful and each one gave a warm welcome. This is so important when you’re feeling slightly anxious about having an MRI and XRay. Very clean environment.
Would have no hesitation going back there should the need arise again.

2025年9月2日
自発的なレビュー
Oryon Imaging ロゴ

Oryon Imaging からの回答

Hi Rita, thank you for your 5* review. We're happy our staff and environment helped you feel at ease.

5つ星のうち5の評価

Seen on time doctor was very…

Seen on time doctor was very professional and reassuring.
Very nice clean offices and treatment rooms.

2025年8月28日
自発的なレビュー
Oryon Imaging ロゴ

Oryon Imaging からの回答

Hi Alex, thank you for your review! We're glad you felt reassured and comfortable throughout your visit.

5つ星のうち1の評価

Needs to be shut down

I have never seen a more careless and uneducated medical establishment. They lack transparency, try to overcharge you, and everyone at their reception and on the phone has no clue or empathy, they just follow process. Additionally, they keep to referring to their “clinical team” who’s rules must be respected at all costs, the clinical team must have pretty unique medical training as it consistently seemed to go against the advice of some of the most respected specialist consultants in the UK:
- Doctor required an MRI scan with contrast
- They confirmed the appointment, made us pay, and we only found out BY ACCIDENT that their “clinical team” decided to cancel the contrast and were going to proceed without telling us
- They forgot to refund us after we cancelled
- We had 3 doctors writing them telling them there is no risk from the contrast and that their “clinical practice is odd as this is not customary practice”
- They agreed to do it but requested an ADDITIONAL blood scan prior
- After paying for the blood scan just to get through things - they told us actually it’s been 8 not 7 days since the scan so we either do the blood work again or we cancel
- A renal specialist told us he deals with the largest imaging organisations in the UK and that oryon was being “unreasonably difficult and testing for something that neither a concern nor significant”
- The 73 year old patient now has a flight to catch, may be suffering from something we are unable to scan for and we are scrambling to find another solution with NO EMPATHY OR CONSIDERATION FOR FINANCIAL, EMOTIONAL, OR CLINICAL WELLBEING of the patient

Avoid these vultures at all costs!!!!

2025年8月27日
自発的なレビュー
Oryon Imaging ロゴ

Oryon Imaging からの回答

Dear Hassan,

We are sorry to hear about your experience and understand how upsetting this has been for you and your family. Our priority is always patient safety. For some patients undergoing an MRI with contrast, our clinical team requires a recent kidney function blood test, taken within 7 days of the scan, to make sure the contrast can be processed safely. This is because contrast administration is an invasive procedure, and we must take every precaution to minimise risk.

We regret that this was not communicated more clearly and that the process felt frustrating at a difficult time. Please know that your feedback is important to us, and we will use it to improve how we support our patients and keep them fully informed.

If you would like to discuss this further, please contact us directly at imaging@oryon.co.uk or call us on 020 7042 1888.

Kind regards,
Oryon Imaging

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