OTAA レビュー 

OTAA からの回答

2026年4月27日

Hi mate,

Cheers for the stellar 5-star review, you've made our day over here at OTAA. Stoked to hear the fabrics and fit are pulling their weight in your rotation, that's exactly what the OTAA bros set out to do.

Wear them well, K, and if you get a chance, spread the word, we'd love to see you back when the next occasion calls for some accessory backup.

Cheers,
The Brothers at OTAA ⚓🌴

OTAA からの回答

2026年4月26日

G'day Kk! 🙌

Fair enough mate, we'll rein it in 🌴 But we're stoked you love the cufflinks, that's the important part, Kk ⚓

Thanks for the ace 5 stars and for giving us a proper laugh today, you made our day ☀️ When you're ready to add more to the collection at OTAA, we'll be here. Behaving ourselves. Mostly 👌

Cheers,
The Brothers at OTAA ⚓🌴

OTAA からの回答

2026年4月24日

G'day Josh,

Thanks for taking the time to leave feedback, and we're genuinely sorry to hear about the delay on your delivery and the gap in communication on our end. That's not the standard we hold ourselves to, and we'd really like the chance to look into this properly for you.

Just to clear one thing up, we always respond to every customer email that reaches us, and we don't leave anyone hanging. It's possible our replies may have landed in your spam or junk folder, so it's worth having a quick look there as a starting point. It's also worth adding hello@otaa.com to your safe senders list or whitelist so that any future messages from us land straight in your main inbox going forward.

If you could reach out to us directly at hello@otaa.com with your order number, we'll personally dig into both the delivery timeline and your earlier emails on our end to figure out what went wrong. From there, we'll work with you on a proper resolution.

Looking forward to hearing from you so we can make this right.

The Brothers at OTAA ⚓️🌴

OTAA からの回答

2026年4月23日

G'day legend,

Cheers for the awesome write-up, you made our day over here at OTAA 🙌 Stoked to hear the ties have landed well for you both on the quality and price front. That's exactly the sweet spot we aim for, so it's ace knowing it's hitting the mark.

Whenever you're keen for the next round, we'd love to have you back. Spread the word if you feel like it too - always appreciated.

Cheers 🍻
The Brothers at OTAA ⚓🌴

OTAA からの回答

2026年4月23日

G'day Cindy,

Cheers for the stellar write-up, legend, you made our day over here at OTAA 🙌 Stoked to hear the cufflinks hit the mark, and it's ace to hear your order came swiftly too (our carrier pigeons must have been on their A-game 🦜). Love that you noticed the packaging as well, we put proper care into that side of things, so it's awesome when it lands.

Whenever you're ready for the next round, Cindy, we'd love to have you back. Spread the word if you feel like it too, always appreciated.

Cheers 🍻
The Brothers at OTAA ⚓🌴

OTAA からの回答

2026年4月23日

G'day Robert,

Cheers for the stellar write-up, legend, you made our day over here at OTAA 🙌 It's ace to hear your order came swiftly (our carrier pigeons must have been on their A-game for this one 🦜). Even better to know the knot's landing just right, that's what we love to see.

Whenever you're keen for another round, Robert, we'd love to have you back. Spread the word if you feel like it too.
Cheers 🍻
The Brothers at OTAA ⚓🌴

OTAA からの回答

2026年4月23日

G'day Osmar,

Cheers for the fantastic write-up, legend, you made our day over here at OTAA 🙌 Stoked to hear the quality and handmade craftsmanship hit the mark for you, and even better knowing the packaging came through without a scratch. Our carrier pigeons clearly put in a stellar shift on this one too 🦜

Whenever you're keen to add more to the collection, Osmar, we'd love to have you back. Spread the word if you feel like it, always appreciated.

Cheers 🍻
The Brothers at OTAA ⚓🌴

OTAA からの回答

2026年4月20日

Hi Travis,

A big thank you for this one. Hearing this means the world to the team here.

We can only imagine how much has been on your plate, so hearing that the tie was one small thing you didn't need to worry about is exactly what we hoped for.

We’re glad we could help him look his best and that the quality lived up to the moment. He sounded like a remarkable young man, and it’s truly humbling to know we played a small part in such an important day.

Thanks again for the kind words and for sharing this with us. We’re thinking of you and your family.


The Brothers at OTAA

OTAA からの回答

2026年4月19日 に更新

G'day Troy! 🙌

That's the combo we love to hear 🌴 Great material and great fit is exactly what we set out to deliver at OTAA, so knowing we nailed it for you, Troy, that's made our day ☀️

Thanks for the awesome 5 stars, legend ⚓ When you're ready to grab something else, we'll be right here. And if any mates need steering towards something damn fine, Troy, point them our way 👌

Cheers,
The Brothers at OTAA ⚓🌴

OTAA からの回答

2026年4月16日

G'day Angelo! 🙌

Now that is one epic list of compliments, we're absolutely stoked 🌴 Seamless, efficient, engaging and thoughtful is exactly the experience we set out to deliver at OTAA, so knowing we ticked every box for you, Angelo, that's made our day ☀️

And first class product with great value. That's the sweet spot right there ⚓

Thanks for the fantastic 5 stars, legend 👌 When you're ready to come back for more, we'll be here. And if any mates could use an awesome experience of their own, Angelo, point them our way 🍻

Cheers,
The Brothers at OTAA ⚓🌴

OTAA からの回答

2026年4月14日

G'day Robert! 🙌

Thank you for taking the time to share such detailed and thoughtful feedback, we genuinely appreciate it.

It's great to hear that the fabric quality, shoulder fit and sleeve length all worked well for you, and that you received compliments on how it looked.

We're sorry the waist taper and collar height didn't meet your expectations, Robert. That's not the experience we want anyone to have with our shirts.

We've taken note of your comments about the 41L checkout issue as well, and we'll be looking into that on our end.

Our team will be reaching out to you directly so we can work towards a resolution that suits your needs.

Cheers,
The Brothers at OTAA ⚓🌴

OTAA からの回答

2026年4月14日

G'day Phillip! 🙌

Thank you for the kind words about our marketing and presentation, we genuinely appreciate that. And we're sorry to hear the tie length didn't work out the way you'd hoped.

Our standard ties measure 145 cm (57 inches) in length, which we include in the product details on each listing so customers can check the fit before purchasing. At 184 cm, our ties should generally provide a comfortable length for most knot styles, though we understand that different knot preferences and torso proportions can affect where the tie falls.

We want to make sure your experience with OTAA matches the quality you expected, Phillip. Our team will be reaching out to you directly so we can work towards a resolution that feels right.

Cheers,
The Brothers at OTAA ⚓🌴

OTAA からの回答

2026年4月14日

G'day Jigs! 🙌

That's what we love to hear 🌴 And it's ace to know your order came swiftly, our carrier pigeons have been absolutely nailing it lately 🦜

Thanks for the fantastic 5 stars, Jigs. You made our day ☀️ Next time you're browsing OTAA for something fresh, we'll be ready and waiting. And if any mates need pointing towards something damn fine, send them our way 👌

Cheers,
The Brothers at OTAA ⚓🌴

OTAA からの回答

2026年4月13日

G'day Sarah,

Thank you for taking the time to share this with us. We genuinely appreciate the honesty, and we're sorry to hear the experience didn't go the way it should have.

We completely understand how frustrating it is when a product doesn't match what you saw online, especially when you're putting together a coordinated look. Colour accuracy is something we care deeply about at OTAA, and it's clear we've fallen short in this instance.

We wanted to follow up personally because your concern genuinely matters to us. We did send a response to your original email; however, it appears our reply may not have reached you. It's possible it was blocked or filtered at the email provider level, and we're sorry for any confusion that may have caused. We wouldn't want you to feel ignored, because that is absolutely not the case.

As outlined in our previous message, we completely understand how disappointing it can be when the colour of a product looks different in person compared to what's shown online. While we do our best to photograph each item as accurately as possible under studio lighting, we acknowledge that fabric type and weave can affect how a colour reads in real-world conditions, and in your case, we can see how the difference between the tie and the socks would have been frustrating, especially when both are listed under the same colour.

We'd love the opportunity to make this right for you, Sarah. Whether that's an exchange, a store credit, or something else that feels right to you. If you have something specific in mind that seems fair and practical, please don't hesitate to let us know. Our goal is simple: to make sure you're 100% happy with both your purchase and your experience with us.

Again, we're truly sorry for the inconvenience, and we appreciate your patience.

The Brothers at OTAA ⚓🌴

OTAA からの回答

2026年4月9日

A tie pin on the lapel and the card on the bedside table. Honestly, that's one of the nicest things we've heard. Glad the whole experience held up from the box to the postage. Solid gift choice.

The Brothers at OTAA

OTAA からの回答

2026年4月7日

A delay is never ideal, Victor — but glad the team stepped up and the product delivered when it counted. That's exactly how we want it handled. Appreciate you giving us the chance to make it right.

The Brothers at OTAA

OTAA からの回答

2026年4月6日

Australia's further than it looks on the map, Craig — glad the knit ties made it worth the distance. Cheers for the kind words on the vibe, we work hard to keep it that way.

The Brothers at OTAA

OTAA からの回答

2026年4月6日

Melbourne to Lexington in five days — the koalas are pulling their weight, Mark. As for the runway models, we'll see what we can do.

The Brothers at OTAA

OTAA からの回答

2026年4月4日

Cufflinks that hold up in photos are earning their keep twice over, Matthew. Hope the wedding was a great day.

The Brothers at OTAA

OTAA からの回答

2026年4月4日

Classic or funky — that range is exactly what we're going for, Nicole. Glad there's something in it for every occasion.

The Brothers at OTAA