Outback Equipment レビュー 

I've purchased as a few things from outback equipment and everything has always gone easily to plan, even where some of my purchases have taken a while the communication is always good. I recently purchased something in error and had to reach out to support. Amy was able to fix my issue in no time at all, simply, painlessly and easily, great support!

Found them very accommodating and customer service was fabulous.
Will definitely buy again, thanks!

Great customer service I only had a small order, but the experience was great. Summer exceeded my expectations and was happy to try and help. Great range of products. In the world of online shopping you want to feel confident that you feel valued, I did.
Thanks again Summer.

estimated times shipping displayed on the website no where near accurate. slowest postage dont waste your money on express.

Huge thanks to Outback Equipment!

We had a minor issue with damaged packaging during transit, but Haley handled it brilliantly. Her response was immediate, and she went above and beyond to resolve the missing items. Her professionalism, friendliness, and willingness to help were outstanding – I honestly can’t recommend her highly enough!

Thanks again, Haley – you’re an absolute legend!

Top service, got it done quickly and smoothly. Cheers Jordan.

We purchased a Smarttek water heater from Outback Equipment for our touring set up. Unfortunately the item was not fit for purpose and after attempting to communicate with Smarttek to get refund, we had no luck. Joel from Outback Equipment stepped in and took over communication to stand up for our consumer rights and was extremely helpful and supportive. We were very impressed with his communication and the effort he put into our case. I would highly recommend supporting this business as the consumer support is incredible if needed. Thanks again Joel!

Great service from Joel

I had a warranty issue and emailed through the website. Got immediate reply and resolution with a replacement product ordered and on its way. No fuss just great service.

Clear information in o

Very friendly and helpful staff. Pointed out options and relevant add-ons

Had a little dent in my awning im guessing from shipping I sent an email and Jordan rang me back within 10 minutes and sorted it out great service 👍🏽

I have found that outback equipment are very responsive to my needs in particular, Courtney has been very helpful with my order so far and continues to be very approachable and courteous. I Highly recommend these people for your camping and 4x4 equipment needs.

Great to deal with and excellent customer service.

I had originally ordered the Pro version of Bushwakka’s 270° awning, but Summer gave me a call to let me know there would be a supply delay from Bushwakka. She offered me the standard model at a great price as compensation and arranged immediate shipping so I’d have an awning for the break. Summer was very knowledgeable about the range and clearly explained the differences between models. Excellent customer service — big props to Summer!

Summer explained there was going to be a lengthy delay on the item I ordered. Instead of leaving me in the dark she took the time to call and gave me a few options and now I’m basically going to have the item I ordered before I go away this year, and I even received a credit as a thank you.

Refreshing for a business to be so transparent with their customers, will absolutely buy from them again!

Quite a mess was created when I tried to buy some Clearview mirrors for my Ford Ranger. Wrong mirrors were sent and had to be returned, no one’s fault just bad communication, most likely by me, but with great respect and patience by Jordan and the team it was finally sorted. Well done.

The worst company I have ever dealt with, they tell U they have it in stock to get your money then don't answer emails or calls, us being another business now have lost business

Jordan was super helpful and friendly on the phone, sorted out my order no problem.

Excellent customer service from Courtney. Was able to help with my product inquiry which resulted in a customized order, processing and shipping over the phone very easily.

I rang up to check on stock. Courtney was very helpful and after confirming there was one remaining on the computer, checked it was physically there.
She then processed my purchase over the phone.
Thanks Outback Equipment for getting me out of a tight spot!