Outway レビュー 

Great ankle socks with unique designs. Outstanding customer service

The Outway team is quick to respond and to follow up. The way they answer and the solutions they provide express their confidence in their product (which is indeed of great quality), and how much they care for the customer's experience. Every member of the Outway team that reached out to me was extremely respectful. I found the resolution to my problem to be easy, generous, and highly satisfying.

I received excellent service from Maria! She was very attentive and provided superb service!

I love these socks! Fun and functional. Customer service is exceptional. I once had an order get lost in the mail and Outway noticed before I did and shipped a second order. I would highly recommend this company.

My toe went through a couple pairs of light merino socks and I returned them. The warranty process was very smooth. Outway even suggested that I replace them with midweight merino at no additional cost so I wouldn’t have the same issue again. The process was smooth and easy. In the end, Outway replaced my socks and gave me a code for another pair of socks with my next order.

Outway's customer service was incredible! I had ordered three pairs of compression socks in the wrong size with one being the wrong product (crew ILO knee-high as intended). I reached out for a return but for some reason my order said it wasn't eligible for a return. I contacted customer service and they quickly submitted a new order with the correct size and products and had it sent quickly to my attention. Truly a great company with a great product! They have earned my business for life.

The team at Outway are truly incredible. I had an issue with my socks they instantly resolved it with great communication and super fast response. I would for sure recommend all my friends to purchase quality socks from them, and I look forward to ordering new designs in the future.

I recently submitted a warranty claim and Outway made it right without any issues and sent me a replacement pair of socks. Aiko was great to deal with as well! I highly recommend Outway and will be purchasing from them again one day soon.

The customer service and quick response was very appreciated by Outway. I have purchased their compression wool socks before, and wanted to get a few more pairs for a trip to the UK. The first delivery was having issues with access to my building, and there was a possibility that the order was sent back to the warehouse or stolen. They replaced the items (which I was so grateful for after spending $90 on socks), and sent the order to my mothers address instead to ensure delivery. I am so appreciative of their service, as I would not have been able to spend that again. Their compression socks have been great for my feet, and I look forward to dry, warm, happy feet in the UK.

I like this company their culture and their products! 🤩👍 Even when something went bad they take matters in their own hands pretty fast and it was fixed as soon as they were aware of the issue. 👏😊

I had an issue with my first order and their customer service was promptly responsive, polite, and resolved my problem to great satisfaction. The socks are comfortable and feel high quality. I love the fun designs and look forward to ordering more in the future.

I recently bought two pairs of your crew socks and I love them! My son and husband saw them and want to order some as well. I also just had surgery for a complete hip replacement and have been wearing my socks constantly, as my feet are usually on the cold side. They are so comfortable and well-made. The choice of patterns/pictures on your website are fantastic. My order arrived quickly and I would definitely recommend them to everyone.

Customer Service is wonderful, really beyond expectations. Aiko took very good care to remedy an issue with a pair of socks I ordered. Quick response and turn around time. She kept an eye on my tracking and followed up ensuring that I received my package without issue.

The socks are great - wore them while doing my daily steps on the treadmill and definitely felt like my ankles and legs were more supported and less tired/sore after. I also have to commend the support - they were quick to answer and they went above and beyond to help me with mistake I made, then followed up afterwards to check that everything arrived as expected. I’m very happy with my purchase and the customer service!

I’m very pleased with the way Maria from Outway managed to help me. The service was rapid, courteous and very professional.I would strongly recommend Outway .

Excellent service et très bon produit de qualité

I encounter a few snags and they helped me all the way within 2 hours I had an answer even Sundays. They are bilingual. The socks are wonderful. I play golf and they are the best. I also got the compression socks with a squeleton drinking coffee. I get so many compliments. My grandson always had holes on the big toe and he had those socks for 2 years so far. No hole. They last for ever. Comfortable. interesting look. But mostly customer service is amazing and the product is high quality

Really great products. Amazing customer service. Shout out to Maria (a real human being) who helped me with some shipping concerns I had. She followed up with me directly to ensure I received my order.

I own a ridiculous amount of pairs of Outway’s super fun socks! I switched to them a year and a half ago when I was seeking blister solutions. Haven’t had a blister since!

I wear them literally every day - at work, running, errands, and love that I can pick a design based on my mood. Also, *they never, ever fall down* (no awful sensation of slouching socks)!

Finally, Outway’s customer service is {inter}stellar! The *one* time there was an issue (that wasn’t their fault), they were all over fixing it in no time! Andrew, Aiko, and Maria - eleven out of ten for your pleasant tones, and expedient service!

My order was a gift for my aunt and she loves them, we got the 3 pack cat socks and they’re hilarious and pretty good quality too. I had an interaction with their customer support and they handled my issue super fast. I am throughly impressed! I will be ordering again and recommending to my funky sock wearing friends. Plus I love that this is a Canadian company.