Outway makes outstanding socks and I love all the fun designs. I had some challenges with the courier and Outway was immediately responsive. They went to great lengths to assist me and were awesome to... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great product and fantastic responsive costumer service. They fixed my error when ordering quickly and then an error in shipping on there end was just as fast and painless.
Outway rectified a missed delivery by following up and offering me free choice of another pair of socks. At first, I was a bit put off by the AI-generated auto-response to my complaint. But staff foll... もっと見る
I love Outway socks! I wear them for CrossFit and any exercising I do. Outway has been an amazing company to deal with and handles any mistakes or errors immediately and effectively. I will always su... もっと見る
企業情報
当該企業による記述
We’re an athletic lifestyle brand built by athletes, for athletes. We believe in daily improvement and design socks to fuel active lives without compromising on style and comfort. But this is about more than just socks. It's about challenging the status quo, breaking boundaries, and embodying the spirit of perseverance. Outway Socks aren't just worn, they're lived in.
連絡先
3671 Uptown Blvd, V8Z0B9, Victoria, カナダ
- hello@outway.com
- outway.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 85%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Made a mistake in my ordered Andrew…
Made a mistake in my ordered Andrew took care of it and sent me a free pair.
Been using Outway socks for 4 years and never found anything better elsewhere.
Customer for life.
Great service and product
Not only is customer service great at getting my orders together, they are extremely fast. I already have my socks put away while orders I placed from other companies days before have not even been shipped.
Great customer service!
I had a little issue with my order
I had a little issue with my order, not to fault of the company, and I emailed them, and with a quick response AIKO was so helpful and resolved my issue. The sock quality is amazing and the customer service is outstanding. I will be ordering again and sharing with all my coworkers.
The socks are made of good quality…
The socks are made of good quality materials, better than several others. The only issue that i have is they are a bit smaller than i would hope. I have a size 12 foot and they are overly tight and a bit short for my foot i ordereda L/XL. They would probably be good on someone with an 10 or 11 shoe size.
We were offered Outway socks as a…
We were offered Outway socks as a Christmas gift. We order them for ourselves now. They are amazing in crew and merino fabric. Super customer service when needed to correct an order. We love the color and designs and LOVE that Outway is a Canadian company!
Merci! Thank you!
So Happy!
There was an error with my order - a lower number of socks were shipped than I ordered. Customer service replied and had the item shipped within 5 minutes. Very impressive, and the socks themselves are great!
Great customer service
I had one issue with a sock. I tried to get a refund on Amazon. It wasn't working so i reach out to Outway and they immediately help me out. The even made sure i got my new pair of sock after delivery.
Amazing socks, Happy feet!
Not only are the socks amazing, comfortable, and of high quality... The team at Outway are fabulous! We love our socks, our feet have never been happier :)
The ankle socks are very comfortable…
The ankle socks are very comfortable and breathanble. I ask Canadian relatives to bring them over to the Netherlands because I love them so much. On top of that customer support does their absolute best to help you. 5 stars well earned
Gold standard in customer service
My first order was lost in transit and before I even knew it, customer service was in touch to notify me and apologize. Not only this, they sent a second replacement shipment. When it arrived, customer service followed up to ensure I was satisfied and offered me a free pair of socks. That is gold star customer service that sadly is rare these days. Today is the first day trying a pair of socks and can tell I will love them. Highly recommend
Always the Extra Mile!
Fantastic socks - fun colours and designs, great materials, outstanding comfort and fit! Customer Service is outstanding - timely, attentive, and courteous.
The product and the service always go the extra mile!
Excellent service.
Excellent customer service
Excellent customer service! Aiko was an absolute gem to deal with & resolved our issue quickly! The socks are really nice & love all the styles.
Le service à la clientèle est…excellent
Le service à la clientèle est excellent, rapide, courtois.
Tout c'est déroulé rapidement.
Merci Andrew!
On adore les bas Outway
Great product et great company!
I was completely satisfied with the customer service. Communication was quick and efficient. My new socks are perfect. I can't wait to try them out on my next Mountain outing!
My first experience with this company…
My first experience with this company and I am amazed at the thoroughness of the customer service and their attention to the consumers satisfaction. The products I purchased have become my go to favorites.
Outway has completely changed my relationship with Socks !
Outway has completely changed my relationship with socks. Whether I'm trail running, recovering after a long hike, or managing plantar fasciitis, these are the most comfortable and durable socks I've ever worn. They provide the perfect balance of cushioning, support, and breathability without wearing out ( and I know how to abuse socks!). Their rare and refreshing customer service is as exceptional as their products—respectful, responsive, and genuinely committed to customer satisfaction. These aren't just socks; they're a daily investment in happy feet.
Very prompt and helpful support by…
Very prompt and helpful support by Maria for an issue I had with one pair of socks. Successfully resolved with ease.
I love Outway socks!
I love Outway socks especially the compression socks. The socks are so comfortable, have an energetic feel and stylishly fun! The company goes above and beyond for customer satisfaction even when you have questions or concerns they are reliable to meet your expectations.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








