Bough P&S Lunchbox Compostable coffee pods (Intense). Excellent service from initial contact, ordering and fast delivery. Have previously bought stuff from them & consistently a smooth professional... もっと見る
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Easy to order Hadn’t realised I’d signed up for a subscription but extremely easy to pause and then cancel order. Highly recommend their Decaff coffee.
We are big fans of Paddy & Scott’s coffee and have been really impressed with both the quality of their coffee and their charitable initiatives. It’s great to support a company that not only produ... もっと見る
企業が回答しました
There is nothing not to love about this coffee, it tastes awesome, you can buy coffee bags, they’re an ace employer and are all round good!
企業が回答しました
企業情報
paddyandscotts.shop について
当該企業による記述
Order awesome coffee from your friends at Paddy & Scott's. Ground coffee, Brew bags and support our direct trade farm projects. Bring the experience of the coffee house to your kitchen with express delivery across the UK. So you can stay caffeinated and take on the world. Stay fuelled.
We’re on a mission to fuel the ambitions of coffee growing communities and coffee lovers all over the world. For all our bravado, chest-beating and travel stories; fundamentally, we're coffee producers. We grow, source, import and cherish some of the finest coffees on the planet. What’s stopping you from joining our crusade?
Each of our original craft coffees are designed from source. Meaning from crop to cup we've been there every step of the way. Fastidiously curating the flavour profile of each batch, to ensure consistency and a coffee we're proud to put our wings on.
Checkout our story here: https://youtu.be/WSeCtWw0J7s
We’re on a mission to fuel the ambitions of coffee growing communities and coffee lovers all over the world. For all our bravado, chest-beating and travel stories; fundamentally, we're coffee producers. We grow, source, import and cherish some of the finest coffees on the planet. What’s stopping you from joining our crusade?
Each of our original craft coffees are designed from source. Meaning from crop to cup we've been there every step of the way. Fastidiously curating the flavour profile of each batch, to ensure consistency and a coffee we're proud to put our wings on.
Checkout our story here: https://youtu.be/WSeCtWw0J7s
連絡先
Ambition House, IP4 1QJ, Ipswich, 英国
- 01728 685802
- orders@paddyadscotts.co.uk
- paddyandscotts.shop
4.6
優良
1101件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great communication
Appreciate the convenience of the subscription. Communication around delivery and payment is clear.
2026年1月21日
paddyandscotts.shop からの回答
Thank you for your lovely feedback! 💖We’re really pleased to hear you’re enjoying the convenience of the subscription and that our communication around delivery and payment is clear. ☕🥰
Impeccabile Customer Service
It is a real pleasure doing business with this company. Their customer is exemplimary and their products are excellent
2026年1月11日
paddyandscotts.shop からの回答
Thank you so much for your kind words! 🥰We’re delighted to hear you’ve enjoyed both our products and service. It’s always a pleasure to have customers like you. 💖😊
I would love to review the coffee but…
I would love to review the coffee but as it hasn't been delivered I cant
2026年1月25日
自発的なレビュー
paddyandscotts.shop からの回答
We’re really sorry your order hasn’t arrived yet and completely understand your frustration. This isn’t the experience we want for our customers. We’ve emailed you directly to follow this up and get it resolved as quickly as possible. Thank you for your patience.
I didn't receive my order as it had…
I didn't receive my order as it had been delivered elsewhere by Royal Mail! Fantastic customer service sorted out a replacement in no time, and delivered by courier. Lovely de-caff coffee too.
2026年1月19日
paddyandscotts.shop からの回答
Thank you for your understanding and for the lovely feedback. 🥰We’re really sorry about the initial delivery issue, but we’re glad we could get a replacement out to you quickly. It’s great to hear you’re enjoying the de-caff too. Thank you for your support. 💖☕
paddyandscotts.shop からの回答
Thank you for your lovely review! 🥰 We’re really pleased to hear ordering was easy and delivery was quick. ☕💖
Still waiting for my order to be…
Still waiting for my order to be delivered but Paddy and Scott upon reading this review, immediately rang me to rectify and re-ship. That is very good customer service. Looking fwd to trying their coffee.
2026年1月2日
paddyandscotts.shop からの回答
Hi Peter. Thank you for taking the time to speak with me today, I am sorry your order is stuck in the Royal Mail system. I hope that we have been able to make this right for you. Also thank you for changing your review this means a lot to us.💖☕🥰
Free Coffee bag
I really enjoyed my experience , from ordering to delivery, I ordered the Decaf and to be honest , it tastes like expensive coffee but at a reasonable price. The free Coffee bag and money off voucher+ the coaster was also a nice touch . I will definitely be back again.
2025年12月29日
paddyandscotts.shop からの回答
Thank you so much for such a lovely review! 💖💖We’re really pleased to hear you enjoyed the whole experience from ordering through to delivery and that our Decaf hit the mark on taste and value. We’re glad you enjoyed the little extras too 😊 Thank you for your support 🥰☕
paddyandscotts.shop からの回答
Thank you!! 🥰We’re really pleased to hear ordering was easy and delivery was quick! We really appreciate your support. ❤️
Very pleased with the service
Very pleased with the service, which was quick, packaged really well, I’m waiting to hear the results from the men I gave them to, one living in Portugal so your coffee is going on quite a journey 🙂
2025年12月22日
paddyandscotts.shop からの回答
Thank you for the lovely review! 🥰We’re really pleased to hear the service was quick and well packaged.
How brilliant that our coffee is heading off on such a journey, we hope it’s enjoyed both near and far! ✈️Please do let us know what they think! 💖
paddyandscotts.shop からの回答
Thank you for the excellent review! We’re really pleased to hear ordering was easy, delivery was speedy, and that the little extras put a smile on your face ☕🎁 Appreciate your support! 💖
paddyandscotts.shop からの回答
Thank you for the great review! We’re so pleased you’re enjoying the coffee and that delivery was quick too 🚚 Really appreciate your support. 💖
Excellent coffee and customer service
Excellent coffee. Only half of my original order was received (my first time ordering from the company) but Paddy and Scott responded sympathetically to my email advising them of this and the rest of my order was received 24 hours later. I’m grateful for the personal attention given by the company to resolving the issue. Looking forward to enjoying my order and I expect I’ll be re-ordering from Paddy and Scott very soon.
2025年12月17日
paddyandscotts.shop からの回答
Thank you for taking the time to leave such a lovely review. 🥰We’re really sorry again that your first order didn’t arrive complete, but we’re glad we were able to put things right quickly. It’s great to hear you felt supported, personal service really matters to us. We hope you enjoy the coffee and look forward to welcoming you back very soon. 💖☕
Brilliant coffee at the National Motor…
Brilliant coffee at the National Motor Museum
Great website and purchase.
2025年12月16日
paddyandscotts.shop からの回答
Thank you for the great review!💖 We’re so pleased you enjoyed the coffee at the National Motor Museum and had a smooth experience with the website and purchase. Really appreciate your support! ☕🥰
Prompt delivery and great coffee
The order was delivered in great condition - I'm sure my sons will be delighted with their Christmas gifts as they have had the beans before.
Disappointed that I could not use my discount code as the website claimed it had already been used but received a reply almost immediately regarding this. Also wanted to buy instore rather than on line but no stock at the Hadleigh store unfortunately. Hope this gets rectified
2025年12月15日
paddyandscotts.shop からの回答
Thank you for taking the time to leave such a detailed review. We’re really pleased to hear the order arrived in great condition and that your sons are already fans of the beans, we hope they enjoy their Christmas gifts.
We’re sorry for the frustration around the discount code, we would be happy to look into this for you. In terms of buying in person, we should mention that we no longer manage the Hadleigh café, which is why stock availability there can differ from our online store. ☕💖
Excellent service and product
Fast delivery, well packaged a d if course great coffee!..thank you
2025年12月15日
paddyandscotts.shop からの回答
Thank you so much! 💖We’re delighted to hear everything arrived quickly, was well packaged, and that you’re loving the coffee.
Really appreciate your support!☕🥰
paddyandscotts.shop からの回答
Thank you so much! 💖We’re thrilled you’re loving the coffee and that delivery hit the mark too!
Really appreciate you taking the time to share this!☕☕
Easy to order and arrived on time Not…
Easy to order and arrived on time Not tried it as yet
2025年12月9日
paddyandscotts.shop からの回答
Thanks for your review! 💖We’re glad to hear ordering was easy and that everything arrived on time. We hope you enjoy the coffee when you get a chance to try it, let us know what you think! ☕
Not impressed
I purchase this as a gift for Christmas and unfortunately have been quite disappointed. I understand the echo friendly side but I don’t rate the packaging or the back of any leaflet being inside to advise the gift recieved what they are recieving and how to use it. You can kind of guess from looking at the back of the packets but personally it looks a little cheap and unthoughful.
2025年12月8日
paddyandscotts.shop からの回答
Thank you for taking the time to share your feedback. We’re really sorry to hear that the presentation didn’t meet your expectations, especially as the purchase was intended as a Christmas gift.
We do put a strong focus on eco-friendly packaging, but we completely understand your point about the importance of clear information and a more gift-ready feel. Your comments about including guidance on what’s inside and how to use it are genuinely helpful, and we’ll be sharing this with our team as we continue to improve.
We appreciate you raising this with us and hope we’ll have the chance to provide a better experience in the future. ☕
Secret Santa is now caffeinated!
Quick response and good communication. Well presented and nice personal touches. Appreciated the special offer. It's a Secret Santa gift, so the coffee review must wait!
2025年12月5日
paddyandscotts.shop からの回答
Thank you for the lovely review! 💖We’re glad the service, presentation, and little extras hit the mark. Hope your Secret Santa loves the gift and we’ll look forward to hearing the coffee verdict later!☕
Very delicious coffee
Very delicious coffee.
Good service , prompt delivery and excellent company values.
2025年12月5日
paddyandscotts.shop からの回答
Thank you so much for your kind review! 🥰We’re thrilled to hear you’re enjoying the coffee and happy with our service and delivery. We really appreciate your support. ☕💖
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