Web site was easy to use, prices were below other quotes I received, and a VERY responsive chat provided a close matching accessory piece. I was extremely satisfied with their customer service. Thanks... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Frustrating that my choice wasn't shown. The sample color stayed the same which was not what I was ordering. Also, I signed up to get a discount and it was not allowed when I finalized my order. I r... もっと見る
企業が回答しました
usually the staff who get stuck working sundays are the new hires,low seniority. And sometimes, with a little attitude showing through, QUITE THE OPPOSITE this time. Excellent product knowledge, Li... もっと見る
I was given a 10% discount code when I provided my email and when I tried to use the code the message stated it wasn't valid for my purchase. Update: after reading my review, I was given the 10% dis... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Shop a wide selection of only the best luxury outdoor furniture brands at PatioLiving. Enjoy quality outdoor furniture and friendly customer support today.
連絡先
North Michigan Avenue 980, 60611, Chicago, 米国
- patioliving.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 98%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Service Rep
Service Rep. did not know the breakdown of prices for A-G material, or what was less money than the others. I was not sure if the chair price was or wasn't included.
I gave the Person two types of finishes and material for the chair but only got one quote. She also said she reach out to the company for more details I asked about but she never got back to me on those questions.

PatioLiving からの回答
Card charged when site said it was not
The website said payment did not go through and I should contact Patio Living. But it had charged my card 3 times. PL contacted me to to clear this up and reversed the charges, but that purchase experience was not positive.

PatioLiving からの回答
Great customer service and attention to detail
This company responded to my written inquiry and answered every one of my questions.
The online ordering process was very easy and fast.
Now it will be for the product to perform as advertised or my next comment will be regarding their customer service.
Found exactly what I wanted for a very…
Found exactly what I wanted for a very competitive price!
Wrong product erroneously ordered
I had submitted an order which was not the product I wanted. The original chat person, Irla (sp?) and Shayla from the sales team were both very helpful in getting me the product that I should've ordered in the first place.
Grateful for their help.
Ease of ordering and immediate response…
Ease of ordering and immediate response to my question from your chat feature.
Shayla was spectacular in the way she…
Shayla was spectacular in the way she helped me choose the pieces for our patio! I will def add to the review when furniture arrives.
The site was easy navigate BUT it only…
The site was easy navigate BUT it only told me that my order would ship in three days, and did not give me an estimated time of arrival for the furniture. It was also not clear whether I would get updates later re when the product ships/is expected to arrive. Your ability to promptly get the merchandise to my door will determine whether I order from you again.
Couldn’t use the Patio10 offer and…
Couldn’t use the Patio10 offer and customer service wouldn’t make an exception

PatioLiving からの回答
I had some questions.
I had some questions so I phoned them and they were answered quickly.
A+ customer service
Patio living customer service has been exceptional, and the furniture I’ve received from them has been high quality. I will definitely order from them again in the future.
We’ve bought multiple times from Patio…
We’ve bought multiple times from Patio before and have never been disappointed by the quality of our products.
Simple website
Simple website, they had the outdoor sofa/chairs I needed and hopefully everything will get delivered on time. Would recommend!
The perfect wrought iron set for us
I was thrilled to find the EXACT wrought iron table and chairs that I have had for 30 years (and yes, at 30 yrs they are still in great shape!). The price was good and free shipping is awesome. With our now enlarged patio we can now easily entertain 8 people for outdoor dining!
Promotion code was a scam
I signed up for texts and emails to receive the promed 10% code. At checkout, my order did not qualify for the promotion.

PatioLiving からの回答
Pricing and phone help
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