PatioLiving レビュー 

3,139
TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Web site was easy to use, prices were below other quotes I received, and a VERY responsive chat provided a close matching accessory piece. I was extremely satisfied with their customer service. Thanks... もっと見る

5つ星のうち3の評価

Frustrating that my choice wasn't shown. The sample color stayed the same which was not what I was ordering. Also, I signed up to get a discount and it was not allowed when I finalized my order. I r... もっと見る

企業が回答しました

5つ星のうち5の評価

usually the staff who get stuck working sundays are the new hires,low seniority. And sometimes, with a little attitude showing through, QUITE THE OPPOSITE this time. Excellent product knowledge, Li... もっと見る

5つ星のうち5の評価

I was given a 10% discount code when I provided my email and when I tried to use the code the message stated it wasn't valid for my purchase. Update: after reading my review, I was given the 10% dis... もっと見る

企業が回答しました

企業情報

  1. 住まい・ガーデニング

さまざまな外部ソースから提供された情報

Shop a wide selection of only the best luxury outdoor furniture brands at PatioLiving. Enjoy quality outdoor furniture and friendly customer support today.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

3139件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 98%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(3,139)

過去12か月のレビュー数: 566

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Service Rep

Service Rep. did not know the breakdown of prices for A-G material, or what was less money than the others. I was not sure if the chair price was or wasn't included.

I gave the Person two types of finishes and material for the chair but only got one quote. She also said she reach out to the company for more details I asked about but she never got back to me on those questions.

2026年5月20日
自発的なレビュー
PatioLiving ロゴ

PatioLiving からの回答

Dear Gail,

Thank you for taking the time to share your feedback. We sincerely apologize for the confusion and frustration regarding your quoting experience.
We appreciate you bringing these concerns to our attention and understand the importance of clear communication and follow-up throughout the process. Your sales representative will be reaching out to you directly to review your questions and assist further. If you have any questions in the meantime, we are happy to assist via Contact Us or you can call us toll free Monday-Friday 9am-5pm CST at 888-761-4777.

5つ星のうち1の評価

Card charged when site said it was not

The website said payment did not go through and I should contact Patio Living. But it had charged my card 3 times. PL contacted me to to clear this up and reversed the charges, but that purchase experience was not positive.

2026年5月21日
PatioLiving ロゴ

PatioLiving からの回答

Dear Jezz,

We sincerely apologize for the frusterations with order. This is not the experience we want for any of our customers. Once we became aware of the issue, our team worked quickly to resolve the duplicate charges and ensure the reversals were processed.
We understand how frustrating this situation was and appreciate your patience while we assisted in correcting it. Your feedback is important to us, and we are always working to improve the customer experience. If you have any questions, we are happy to assist you via Contact Us or you can call us toll free Monday-Friday 9am-5pm CST at 888-761-4777.

5つ星のうち5の評価

Great customer service and attention to detail

This company responded to my written inquiry and answered every one of my questions.
The online ordering process was very easy and fast.
Now it will be for the product to perform as advertised or my next comment will be regarding their customer service.

2026年5月20日
5つ星のうち5の評価

Wrong product erroneously ordered

I had submitted an order which was not the product I wanted. The original chat person, Irla (sp?) and Shayla from the sales team were both very helpful in getting me the product that I should've ordered in the first place.
Grateful for their help.

2026年5月20日
自発的なレビュー
5つ星のうち3の評価

The site was easy navigate BUT it only…

The site was easy navigate BUT it only told me that my order would ship in three days, and did not give me an estimated time of arrival for the furniture. It was also not clear whether I would get updates later re when the product ships/is expected to arrive. Your ability to promptly get the merchandise to my door will determine whether I order from you again.

2026年5月19日
5つ星のうち1の評価

Couldn’t use the Patio10 offer and…

Couldn’t use the Patio10 offer and customer service wouldn’t make an exception

2026年5月19日
PatioLiving ロゴ

PatioLiving からの回答

Dear Brittany,
Thank you so much for taking the time to share your experience with us—we truly appreciate your feedback, and I’m very sorry for any frustration this may have caused. While we always aim to offer promotions when we can, some brands are not eligible to participate in discounts due to manufacturer restrictions. This is noted on our website banner (“*Some brands excluded”) and within our Terms & Conditions under “Brand Promotion Code Exclusions.” Terms of Use | PatioLiving
 If there’s anything else we can assist with, please don’t hesitate to reach out through our Contact Us page or give us a call at 888-761-4777, Monday through Friday, 9:00 AM – 5:00 PM CST. We’re always happy to help.

5つ星のうち5の評価

A+ customer service

Patio living customer service has been exceptional, and the furniture I’ve received from them has been high quality. I will definitely order from them again in the future.

2026年5月19日
5つ星のうち5の評価

Simple website

Simple website, they had the outdoor sofa/chairs I needed and hopefully everything will get delivered on time. Would recommend!

2026年5月19日
5つ星のうち5の評価

The perfect wrought iron set for us

I was thrilled to find the EXACT wrought iron table and chairs that I have had for 30 years (and yes, at 30 yrs they are still in great shape!). The price was good and free shipping is awesome. With our now enlarged patio we can now easily entertain 8 people for outdoor dining!

2026年5月18日
5つ星のうち1の評価

Promotion code was a scam

I signed up for texts and emails to receive the promed 10% code. At checkout, my order did not qualify for the promotion.

2026年5月18日
PatioLiving ロゴ

PatioLiving からの回答

Dear Nila,
Thank you so much for taking the time to share your experience with us—we truly appreciate your feedback, and I’m very sorry for any frustration this may have caused. While we always aim to offer promotions when we can, some brands are not eligible to participate in discounts due to manufacturer restrictions. This is noted on our website banner (“*Some brands excluded”) and within our Terms & Conditions under “Brand Promotion Code Exclusions.” Terms of Use | PatioLiving
 That said, we truly value you as our customer. As a courtesy, I’ve applied a 10% discount to your order. If there’s anything else we can assist with, please don’t hesitate to reach out through our Contact Us page or give us a call at 888-761-4777, Monday through Friday, 9:00 AM – 5:00 PM CST. We’re always happy to help.

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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

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