Web site was easy to use, prices were below other quotes I received, and a VERY responsive chat provided a close matching accessory piece. I was extremely satisfied with their customer service. Thanks... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Frustrating that my choice wasn't shown. The sample color stayed the same which was not what I was ordering. Also, I signed up to get a discount and it was not allowed when I finalized my order. I r... もっと見る
企業が回答しました
usually the staff who get stuck working sundays are the new hires,low seniority. And sometimes, with a little attitude showing through, QUITE THE OPPOSITE this time. Excellent product knowledge, Li... もっと見る
I was given a 10% discount code when I provided my email and when I tried to use the code the message stated it wasn't valid for my purchase. Update: after reading my review, I was given the 10% dis... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Shop a wide selection of only the best luxury outdoor furniture brands at PatioLiving. Enjoy quality outdoor furniture and friendly customer support today.
連絡先
North Michigan Avenue 980, 60611, Chicago, 米国
- patioliving.com
4.4
優良
3139件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 98％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
SUPERB CUSTOMER SERVICE
I have had a few conversations with Christine. She is an asset to your company because she went out of her way to help me with my orders. She has a wonderful and great personality.
It is a pleasure dealing with Christine. She could give lessons in teaching what it means to do excellent customer service
2026年5月29日
自発的なレビュー
Large selection
Only place I could find what I wanted also company rep. Kimberly was very helpful.
2026年5月28日
GREAT selection of furniture and equally great customer service
I had a question about assembly of wrought iron patio furniture and received an answer from a real person in a chat (no talking to bots!! thankfully). Chairs don't have to be assembled and only table top needs to be attached to base. Quite the customer service that is so lacking from other online retailers. Very pleased with today's experience. Looking forward to the delivery!
2026年5月27日
IThank you, Kelly!
I've had issues regarding placing this order. I have caused some by using multiple email addresses, but Kelly pulled it all together for me. Thanks so much! I'm looking forward to my new cushions!
2026年5月27日
Kelly was very good to work with
2026年5月27日
Good selection and sales!
2026年5月25日
Kelly the salesperson I talked with was…
Kelly the salesperson I talked with was very helpful. Negative was being on hold for 25 minutes.
2026年5月26日
Your website has misleading statements…
Your website has misleading statements and pricing. Several items I looked at were listed as a price for one but the item is sold as two only. Thus the real price is double.
Also, your filter does not return the search based on the filtered selection.
2026年5月26日
PatioLiving からの回答
Dear PD,
Thank you for your feedback. We’re sorry for any confusion you experienced while shopping on our website. The items referenced are sold as case packs, and we do include a “CASE PACK” designation along with the per-item pricing on the product page. That said, we understand how the pricing display could still be interpreted differently, and we appreciate you bringing this to our attention.
We also appreciate your comments regarding the filter functionality and will be sharing this feedback with our team for review. If you have any other questions, we are more than happy to assist. You can reach us via Contact Us or call us toll free Monday-Friday 9am-5pm CST at 888-761-4777
amazing help on the phone
2026年5月26日
Patio Living took into consideration my…
Patio Living took into consideration my loyalty and offer me a competitive price
2026年5月24日
I bought a patio umbrella and a dining…
I bought a patio umbrella and a dining set. Both on sale and hopefully will arrive in a timely fashion and in good shape. Spoke to a customer service person and she was friendly and helpful. You have great selections and love the sales. Complaint: I get 5 or 6 emails from PatioLiving daily! I’ve asked to be unsubscribed because of this. Stop!
2026年5月24日
Amazing customer service
Amazing customer service - able to work on my overall price as I was spending a ton!
2026年5月25日
Great selection of quality outdoor furniture.
Patio Living has a great selection of quality outdoor furniture. Their website makes it very easy to order, and to choose from many different fabrics and finishes.
The Chat Site Customer Service member, Shayla, was wonderful. She expertly assisted me with all my choices and details. Shayla was expeditious and professional.
2026年5月24日
自発的なレビュー
Easy website to to find what I wanted…
Easy website to to find what I wanted and place the order!
2026年5月24日
Smooth transaction
Smooth transaction. Have been very happy with product quality in past purchases. Great customer service. Thanx***
2026年5月24日
Waited 5 days for a quote and by the…
Waited 5 days for a quote and by the time I got it, sale was over.
2026年5月22日
PatioLiving からの回答
Dear Jean,
I am sorry for the frustrations regarding your quote. This is not the experience we want for any of our customers. Our sales team is currently reviewing your quote request and the timing surrounding the promotion. Someone will follow up with you directly as soon as possible. We appreciate your patience and the opportunity to look into this further. If you have any questions in the meantime, we are happy to assist. You can reach us via Contact Us or call us toll free Monday-Friday 9am-5pm CST at 888-761-4777
Patio Bar Style Set
The patio bar style set I selected was absolutely perfect for our entertainment needs! Was delivered promptly by experienced delivery guys.
2026年5月2日
Product priced very well
Product priced very well. Only wish you could provide estimated shipping timing.
2026年5月22日
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他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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