The customer service with Peep was exceptional. Jo and Chris were so helpful. I initially ordered four pairs of specs to try on at home, and none were quite right for me, so I sent them back with a re... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The customer service with Peep was exceptional. Jo and Chris were so helpful. I initially ordered four pairs of specs to try on at home, and none were quite right for me, so I sent them back with a re... もっと見る
企業が回答しました
Slight error on the return of my glasses and my immediate thought wasn’t too pleasant. That soon changed though with the first class customer service I received. The issue is now resolved and I’m now... もっと見る
企業が回答しました
Fantastic service. After having some YSL sunglasses repaired with a broken hinge I thought I would see if they could repair my vintage Miu Miu sunglasses which were horribly scratched on the lenses.... もっと見る
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Really happy with the service. My glasses frame got badly skewed after an accident, and I honestly thought they were beyond repair. The repair only took a couple of days and the glasses now fit and... もっと見る
企業が回答しました
Eco friendly, we mix the lost designs of yesterday with today's modern lens - every frame has a story to tell. Peep take eyes seriously, combining our knowledge of all things eye with our passion for vintage. Shop sustainably, support slow fashion and offset your footprint by planting a tree. Sourcing stand-out vintage glasses is what we do. Consciously curating collections, each of our vintage glasses and vintage sunglasses have been carefully chosen for quality and design.
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Communication,performance and delivery!
Chris was amazing to work with.
One of my hinges came off and Chris was more than happy to repair it (no charge,no questions).
Thank you.

Peep Eyewear からの回答
I've used Peep Eyewear twice now, having started to experience migraines which I felt were probably being caused by too much screen time and poor glasses (vooglam, don't use!). I had a call with Chris and he talked me through the whole process and I received my specialist fl-41 lens glasses within 10 days. I've had a marked improvement with no migraines since. I was so pleased, I have just ordered two more pairs with normal glass. He has an excellently curated collection of vintage and pre-loved frames as reasonable prices too. Very impressed and will continue to use and recommend.

Peep Eyewear からの回答
As a person who is very reliant on glasses I was quite worried about sending my snapped frames off to a company that I’d googled. I needn’t have been. They were returned a few days later, and not only had the hinge been repaired (the other hinge looked like it had been strengthened as well), the arms had also been straightened and it basically feels like a new pair of glasses without the huge cost of complicated lenses and the expense of new frames. I will definitely be using Peep Eyewear again.

Peep Eyewear からの回答
3rd time using Peep and every time I’m blown away by the quality and speed!

Peep Eyewear からの回答
I don’t usually use trust pilot but I had to review Peep. I was dubious as I had always used another company (who are no more) and felt a bit nervy about sending glasses in the post but the customer service and turnaround was another level with Peep. So much better than the previous company I was using.

Peep Eyewear からの回答
I came across Peep Eyewear whilst looking for some new frames as my favourite reading glasses had snapped in two. I really thought that was the end of them. I gave them a call and spoke to Chris who reassuringly guided me through the whole process. Once they had received my glasses there was a bit of an issue re communication via emails BUT, Chris was ALWAYS available on the other end of the phone when I called keeping me updated with the process and also apologetic for the lack of communication. When my glasses were returned I was pleasantly surprised, they were as good as new! The service at this company is exceptional and there is no doubt that I will definitely be using them again. Thanks Chris and Co.

Peep Eyewear からの回答
Just got my glasses back and to see them looking as good as new is a dream come true!
My glasses had huge sentimental value to me, and when the metal snapped at the stem hinge I really thought they were gone forever. But a quick email to Peep and they responded that they could fix them. And fix them they did! I’m so very happy with the results. Better than I knew was possible!
Thank you, Peep! I won’t hesitate to recommend you to all.

Peep Eyewear からの回答
Absolutely brilliant from start to finish, wanted some expensive lenses taken from glasses I no longer wore fitted into some vintage frames I had bought, I had doubts it would work for the cost charged but not only did it work and i now have extra glasses i can wear but they kept me informed on the whole process and got them back to me in half the time I was expecting...amazing

Peep Eyewear からの回答
Friendly, professional and helpful service. When asking questions they reply to the questions - and suggest alternatives or enhancements - and their own opinion - which so far has always been better than mine! High quality works - 2 pair of frames bought with the try before you buy with new lenses and coatings, and new lenses fitted to old frames. So nice to find such a company,

Peep Eyewear からの回答
Superb service from start to finish. Constant updates, custom acetate frames made perfectly, one frame beautifully reconditioned, Hoya lenses fitted. Exceptional quality and truly personal service. An absolute pleasure.

Peep Eyewear からの回答
My glasses FANTASTICALLY beautiful! They did a very nice job. Definitely I want more glasses with them.
Thank you very much

Peep Eyewear からの回答
I cannot fault Peep Eyewear for their excellent service from my first point of contact to me receiving my fully repaired spectacles and also the supply of a further second pair. The expert help I received from Chris was second to none. I was fully informed throughout the process of what was required and happy to see the result of the repairs which I honestly thought couldn't be repaired. I would recommend Peep Eyewear to anyone who requires any Eyewear requirements.

Peep Eyewear からの回答
The personal service I received from Chris at Peep was exceptional, from first contact to receiving my glasses. I cannot wait to receive my second pair.

Peep Eyewear からの回答
I needed my glasses fixing as the rim was broken. Gave me an estimate of 1 week and got it back like new in just 5 days! Amazing pricing and great customer service. Highly recommend

Peep Eyewear からの回答
I had a pair of Dior glasses which was broken they soldered the arm back on them great service and highly recommend anyone that has glasses broken to send them in .

Peep Eyewear からの回答
Initially l had some issues with prescription lenses being fitted into another frame, after having done a lot of research, emails & conversations I found Peep online. Chris, (who l have to say has the patience of a saint after me asking so many questions) was so good, the process is easy, l didn’t feel rushed into making a purchase & ended up buying a spare set of lenses from Peeps l now have 2 pairs of prescription driving glasses (1pair just in case ) the customer service was extremely good along with a speedy service and advice.
I have given their postcard & details to so many friends as they were so impressed with my glasses can’t say a big enough thank you 🙏🏽🙏🏽

Peep Eyewear からの回答
Phenomenal brilliant amazing superb what more can I say! I saved a fortune having my rather abused glasses polished by these guys! No prescription change meant I didn’t need new glasses but the frames were black plastic and were past their best. Peep Eyewear brought them back to life and totally exceeded all my expectations. Thank you, Pauline

Peep Eyewear からの回答
Excellent speedy service offering excellent value for very high quality lenses. I have had lenses replaced 7 frames with Peep and the results have been outstanding. Half the cost of my local opticians. Very response and helpful

Peep Eyewear からの回答
Chris was very helpful and his communication was excellent. He did all he could yo ensure that the glasses I received were what I expected.
Keep up the good work.

Peep Eyewear からの回答
A brilliant service. I was heartbroken when I broke my Tom Ford glasses but the team at Peep fixed them in a jiffy. I’m over the moon to have them back so quickly and a perfect repair. Thank you so much you’ve made my day!

Peep Eyewear からの回答
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