Peninsula Air Conditioning Pty Ltd レビュー 

416
•
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Pro team to replace a 3 unit system. Arrived on time, experienced leader, very careful about dust and cleanup, sheets down everything. Took away all materials and old units. Very considerate about sty... もっと見る

企業が回答しました

5つ星のうち5の評価

The Peninsula Air team arrived on time, were polite and considerate, completed the works exactly as they said they would, worked very hard during the day and tidied up when finished. They overcame dif... もっと見る

企業が回答しました

5つ星のうち5の評価

From the initial meeting onsite to the installation the team from Peninsular Air have been incredible. The team are super professional and know their stuff, made the exercise seamless and painless... もっと見る

企業が回答しました

5つ星のうち5の評価

Email reply pre sale within an hour! Super quick delivery Installation was easy to arrange. For those using this with google: only have letters (no numbers or characters) in both user name and... もっと見る

企業が回答しました

企業情報

  1. エアコン請負業者
  2. ・
  3. 冷暖房空調設備施工請負業者

当該企業による記述

Peninsula Air Conditioning is based in Warriewood on the Northern Beaches of Sydney. Established in 1999, it offers air conditioning solutions to homes and businesses in the Northern Beaches, North Shore, Inner West, and Eastern Suburbs. In June 2012, we opened a branch office covering Sydney's Eastern Suburbs and Inner West. At both branch locations, we offer the same products, attention to detail, and customer service as we do here on the Northern Beaches.


連絡先

4.8

優良

TrustScore 5段階評価の5

416件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(416)

過去12か月のレビュー数: 11件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very happy with the service we…

Very happy with the service we received. The guys were polite, helpful, & respectful. They left the area clean & tidy. Overall the dealings with the company couldn’t have been better, especially Sako, who came to oversee the whole project. The girls in the office that we spoke to over the phone couldn’t have been more friendly & helpful. Will definitely use Peninsular Air again & thoroughly recommend them.

2024年12月3日
Peninsula Air Conditioning Pty Ltd ロゴ

Peninsula Air Conditioning Pty Ltd からの回答

Thanks, Heather! (Daikin 10kW FDYAN100A-C2V ducted air conditioner)

5つ星のうち5の評価

Extremely responsive

Extremely responsive, friendly and quick to ship. Thank you

2024年11月29日
Peninsula Air Conditioning Pty Ltd ロゴ

Peninsula Air Conditioning Pty Ltd からの回答

Thanks, Steve! (Daikin Airbase BRP15B61 wifi controller)

5つ星のうち5の評価

From first contact the team at…

From first contact the team at Peninsula were efficient and authentic. Price was competive and installation was done well and profeesionally.

Would recommend and use again.

2024年12月5日
Peninsula Air Conditioning Pty Ltd ロゴ

Peninsula Air Conditioning Pty Ltd からの回答

Thanks, David! (Daikin 4.5kW FVXM45Y floor standing split system air conditioner)

5つ星のうち5の評価

Excellent Service and Followup

Office team always provide exceptional service. The works were carried out to meet our renovation time frame and we are very happy with the overall functionality of the product.

2024年11月1日
Peninsula Air Conditioning Pty Ltd ロゴ

Peninsula Air Conditioning Pty Ltd からの回答

Thanks, Kristin! (Daikin 10kW FDYAN100A-C2V ducted air conditioner)

5つ星のうち5の評価

Good price

Good price, fast shipping.

2024年11月18日
Peninsula Air Conditioning Pty Ltd ロゴ

Peninsula Air Conditioning Pty Ltd からの回答

Thanks, Puneet! (Daikin Airbase BRP15B61 WiFi controller)

5つ星のうち5の評価

Great

I had done quite a lot of research and couldn't get consistent answers. Peninsula answered the same day my query about using an Airbase with an older Daikin controller.

2024年11月12日
Peninsula Air Conditioning Pty Ltd ロゴ

Peninsula Air Conditioning Pty Ltd からの回答

Thanks, Beau! (Daikin Airbase BRP15B61 WiFi controller)

5つ星のうち5の評価

Professional,friendly and super tidy

Professional,friendly and super tidy
Explained everything they were doing and explained how to use aircon to a pair of oldies that they could understand 😆

2024年11月14日
Peninsula Air Conditioning Pty Ltd ロゴ

Peninsula Air Conditioning Pty Ltd からの回答

Thanks, Barbara! (Daikin Cora 7.1kW FTXV71W split system air conditioner)

5つ星のうち5の評価

Service was amazing and installation…

Service was amazing and installation was very well done. Would highly recommend. The guys were very friendly and explained everything clearly.

2024年11月12日
Peninsula Air Conditioning Pty Ltd ロゴ

Peninsula Air Conditioning Pty Ltd からの回答

Thanks, Sam! (Daikin 12.5kW FDYUAN125A-2V4Z24 ducted air conditioner)

5つ星のうち1の評価

Extreme disappointment and frustration…

Extreme disappointment and frustration :(

Upon accepting the job and paying the required deposit, I was taken aback by the sudden increase in installation price without any prior warning or discussion. The email I received seemed to have a "take it or leave it" approach, which was quite disconcerting.

Admittedly there were lengthy install delays while awaiting legally required strata and council approval. I acknowledge such delays may have warranted a reasonable increase in price for materials and labor. However, the significant price hike of 15.38% per annum was unexpected, unacceptable and well above the 2024 rates!

It was only after carefully reviewing the terms and conditions on your website that I discovered the clause allowing for price hikes for delays exceeding two months. This lack of transparency in communication is both unprofessional and unethical.

As a result of this experience, I sought out another installer who was able to provide a much more reasonable quote and completed the job with professionalism and clear communication, qualities that were lacking in my interaction with Penair.

I feel it necessary to share my experience with others to caution them about the potential price hikes for delays exceeding two months. Transparency and clear communication are key in maintaining a positive relationship with customers.

2024年10月22日
自発的なレビュー
Peninsula Air Conditioning Pty Ltd ロゴ

Peninsula Air Conditioning Pty Ltd からの回答

Hi Chris,

Thank you for taking the time to leave us a review, even though we ultimately didn’t get the chance to complete the installation.

It’s been 6 months since you accepted our quote, at which time you confirmed in writing and verbally that installation would be completed within two weeks.
We understand that legal and strata processes can be lengthy and frustrating, as they were in your case, but throughout the process, we kept in regular contact and communicated openly at each step.

Due to the long delay, we received supplier price increases with the new financial year. These were reflected in your updated quote, and unfortunately you also missed the winter promotional period, which had offered a limited-time discount on your installation. We appreciate your acknowledgment of having reviewed this in our terms and conditions.

Each year we serve thousands of satisfied clients, and you were among them until you received the updated quote with the price adjustment.

After you chose not to proceed with the adjusted rate, we immediately issued a full refund, which you received before posting this review.

5つ星のうち5の評価

Nice people and professional service

Nice people and professional service. Arrived on time and cleaned up everything after installation.

2024年11月8日
Peninsula Air Conditioning Pty Ltd ロゴ

Peninsula Air Conditioning Pty Ltd からの回答

Thanks, Johan! (Daikin Zena 3.5kW FTXJ35T-W split system air conditioner)

5つ星のうち5の評価

Value for money

Value for money, fast and efficient delivery.

2024年10月20日
Peninsula Air Conditioning Pty Ltd ロゴ

Peninsula Air Conditioning Pty Ltd からの回答

Thanks, Jonathan! (Daikin Airbase BRP15B61 WiFi controller)

5つ星のうち5の評価

New A/C

On time,efficient personable and polite staff for whom nothing was too much trouble, Many thanks.

2024年10月16日
Peninsula Air Conditioning Pty Ltd ロゴ

Peninsula Air Conditioning Pty Ltd からの回答

Thanks, Richard! (Daikin Cora 3.5kW FTXV35W split system air conditioner)

5つ星のうち5の評価

Penair installed 3 Daikin compressors…

Penair installed 3 Daikin compressors and 5 head units. The site was properly inspected and quoted as to cost and eta for the install. The actual install date was earlier than expected and properly coordinated with us. The 2 day elapsed time for install was exactly as expected - the installation team of Abdul, Sajad and another were hardworking, efficient, on time and a pleasure to have around the house. All areas were cleaned up as best could be expected and the workings of the units properly explained by the team.
A good experience.

2024年10月16日
Peninsula Air Conditioning Pty Ltd ロゴ

Peninsula Air Conditioning Pty Ltd からの回答

Thanks, Alan! (Daikin Cora 9.5kW FTXV95W & Daikin Cora 3.5kW FTXV35W split system air conditioners, & Daikin 3MXS52R multi-split air conditioner with three indoor units)

5つ星のうち4の評価

Installation process went quite well…

Installation process went quite well apart from a couple of small problems which were resolved quickly and cheerfully.

2024年8月30日
Peninsula Air Conditioning Pty Ltd ロゴ

Peninsula Air Conditioning Pty Ltd からの回答

Thanks, Jenny! (Daikin 6.8kW 4MXM68RVMA multi-split air conditioner with two internal units)

5つ星のうち5の評価

Very professional and courteous experience.

Our liaison was via Sako - absolutely brilliant. The initial quote was very detailed, easy to understand and very professional. Sako was very knowledgeable and courteous. He oversaw the installation and made sure all details were taken care of - very professional.

2024年8月28日
Peninsula Air Conditioning Pty Ltd ロゴ

Peninsula Air Conditioning Pty Ltd からの回答

Thanks, Peter! (Daikin 8.5kW FDYAN85A-C2V ducted air conditioner with 4 zones)

5つ星のうち5の評価

Great service

Great service. Quick to post.

2024年8月23日
Peninsula Air Conditioning Pty Ltd ロゴ

Peninsula Air Conditioning Pty Ltd からの回答

Thanks, Mike! (Daikin Airbase BRP15B61 WiFi adapter)

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報