Steve Bond came showed us the windows which were fabulous quality gave us a great price which we were very happy with looking forward to having a warm house.No pushy sale tactics was a pleasure doing... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Steve Bond came showed us the windows which were fabulous quality gave us a great price which we were very happy with looking forward to having a warm house.No pushy sale tactics was a pleasure doing... もっと見る
企業が回答しました
I would highly reccomend Pennine. We were kept well informed of procedure regarding fitting etc,by a lovely easy to speak to lady called Kim. On the actual fitting day Scott and Danny kept us informed... もっと見る
企業が回答しました
We had a good and thorough meeting for a quotation with one agent, after a ‘cold call’ knock at the front door by a different one . We genuinely considered Pennine’s offer but were unable to take it u... もっと見る
企業が回答しました
Had an appointment with Steve this morning regarding replacement windows and I couldn’t fault the service he provided. He spent time explaining the windows they supply and what we would get for our mo... もっと見る
企業が回答しました
Pennine Home Improvements have been servicing customers in the North East region for over 45 years. We supply and install top quality UPVC windows, doors and composite doors as well as the very best in Living Spaces. Our staff's obsession with customer service is backed up by our unrivalled 20 year guarantee which we believe will give our customers the peace of mind they deserve. Feel free to visit our showroom in Team Valley to see a selection of the products that we offer, or allow us to visit you in the comfort of your own home at a time that is convenient for you, completely free and under no obligation. We are Proud to be Pennine!
Diamond House, Kingsway North, Team Valley Trading Estate, NE11 0JH, Gateshead, 英国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing service, from visiting the showroom to fitting of the doors. Everything was very professional, no pushy sales staff, exceptional product and very competitive prices. Doors ordered and fitted within 3 weeks.
The fitters (Chris and Dale) were fantastic, no mess and unbelievable workmanship. They even hoovered the path when they finished!!!
Thank you Pennine Home Improvements, you've made my weekend, as they say, Happy Wife, Happy Life, and my wife is more than happy.
100% recommend this company.

Pennine Home Improvements からの回答
It’s rare that I would buy from a large company like this and I was very dubious at first. However, we have just had our conservatory roof replaced with a warm roof and I feel I must comment on the fantastic workmanship and work ethic of the team.
In particular the roofers Tony and Callum, were outstanding. They worked solidly for two full days in truly awful weather, stopping only briefly for a quick bite to eat before getting straight back to it. At times their clothes were soaked and it must have been hard to stay motivated but they quite literally never stopped. Their attention to detail was exceptional and at every stage they kept me fully informed about what they were doing and why. Tony and Callum have completely restored my faith in tradesmen.
The boarder/plasterers were also great and completed the job to a very high standard.
It’s rare to see such dedication, professionalism and pride in a job well done. I wouldn’t hesitate to recommend them.

Pennine Home Improvements からの回答
Happy with the new roof installed by two lovely lads Tony and Callum.
The only hic-up was when we realised my original new blinds wouldn't fit back at windows....
Allison my contact at Pennine office
understood my concern with the situation and pleased to say someone came to look and explained blind brackets would fit although need to remove blinds to clean windows.
That said im very happy with the work and aftercare received by Pennine .

Pennine Home Improvements からの回答
Excellent experience from when deciding to get the windows done to fitting. The staff were polite ensuring everything went seamlessly would definitely recommend them

Pennine Home Improvements からの回答
Well informed by Kim at Pennine. Both fitters Gary and Adam were both very efficient and professional and did a great job

Pennine Home Improvements からの回答
Great experience from beginning to installation - we were fully informed at every step. Craig & Lee did a great job installing & explained/demonstrated the front door lock to my 80 year old mother. Thank you - we would highly recommend your service & my Mam loves her new secure front door.

Pennine Home Improvements からの回答
Can't fault the installation team. All work areas were covered with dust sheets before the old windows were removed.
The lads cleaned up as they went along .
They were polite & friendly

Pennine Home Improvements からの回答
From the initial visit to installation the service has been first class!

Pennine Home Improvements からの回答
Excellent service from initial contact to finishing fitting and everything in between. Clean tidy job. Delighted and would certainly recommend for any home improvement

Pennine Home Improvements からの回答
Pennine Windows kept us well informed as to when the install would take place and prior to our date they had a cancellation which was an opportune moment for us so we took it. When the day of installation was to take place the 2 guys turned up on the time given and then surveyed the house and got down to work. They worked as an excellent team together and kept us informed as to what was happening.Prior to starting they lay down all their dust sheets etc to cover all carpets and TV as required.After completion of work everything was cleaned up and all rubbish taken away. An excellent install and thanks to Norman and Kev for an excellent job well done and thank you.

Pennine Home Improvements からの回答
From initial appointment to the work being completed the service could not be faulted. Very professional, communication excellent and fitting team went above and beyond. Would 100% recommend!

Pennine Home Improvements からの回答
Thank you to both Jonathan and Michael for fitting my bathroom window. They respected my home and were both friendly and courteous throughout. Unbeknown to them the glass in the window was the wrong one. I telephone Kim, our co ordinator who got this sorted within
the one phone call. Kim kept us updated and Adam called to change
the glass to the correct one. Would definitely recommend Pennine. Great service.Thank you again.

Pennine Home Improvements からの回答
I was informed every step of the way before the fitting of my windows and was told the date for installation. The two men who fitted the windows were polite and worked hard to install them. I was shown the ventilation strips and how to open and close the windows correctly. I have no complaints at all and would recommend Pennine windows to anyone .

Pennine Home Improvements からの回答
The sales tactics are terrible and outdated. Tried to reschedule appointment but they would not book a date unless both me and my partner available. I explained that I would solely be making the decision based on it being my house but they insisted both needed to be in. What if I lived on my own Pennine? What is the rationale for having both people there Pennine? What is your sales strategy Pennine? Would you turn down work based on the fact there was a single inhabitant Pennine?

Pennine Home Improvements からの回答
The speed and hard work of the two men, Lee and Ken, was admirable. The weather was awful ( rain and snow) but they never stopped working. They were polite and helpful. The windows have made a difference to maintaining heat in the house. I would have given 5 stars if clean dust sheets had been used on floors. I’m sure the company can organise this

Pennine Home Improvements からの回答
We have been kept updated and fully informed by the admin staff throughout the process of having our windows and front door replaced.
The guys turned up on what was a fairly grotty day weather wise,respected inside the house throughout the Installation and basically did not stop until they had completed the works then fully explained operation / care and maintenance of units.
Would certainly recommend Pennine to others.

Pennine Home Improvements からの回答
Great lads who fitted our windows, credit to your company. They were so helpful and fully explained everything during the installation. Very happy with the quality of the windows.

Pennine Home Improvements からの回答
Requested a quote from Pennine and was told I had to buy on the night or loose 30% discount that they had offered on a window scheme.
I asked for a quote valid for 14 or 30 days so I could sought the best finance deal to fund these and there proposed finance had a higher APR than I would have liked and was denied this. It was purchase on the night or pay grands more.
I feel this is poor sales practice.
I have given an extra star as the Salesman was actually a nice man and the admin staff in office were helpful in cancelling my quote but the sales tactics and pressure from Pennine to purchase on the night did not feel friendly or welcoming at all.

Pennine Home Improvements からの回答
Great experience throughout, kept well informed whilst waiting for our doors to be made, they are absolutely gorgeous, over the moon with them

Pennine Home Improvements からの回答
The compay always kept me up to date on whats going on very polite on phone when they rang.the fitter logan who fitted my front door was very freindly and done an amazing job.

Pennine Home Improvements からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。