All the staff from start to finish have been excellent. From Russell with our first enquiry to Liv keeping us up to date with progress and Ben for his thorough and detailed knowledge to providing a fa... もっと見る
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I can’t recommend them enough. Right from the start, they listened carefully to my requirements and acted upon them promptly. There was absolutely no pressure from the sales staff to use their se... もっと見る
Ross Taylor helped me through every step of my annuity journey without any pressure to move too quickly. He helped me make the right choice for my needs after several really helpful discussions. He al... もっと見る
Received good advice from James Allott on which Pension Policy to choose. Once we had gone with the policy we wanted Heidi Williams and Liv Carey were excellent on keeping us updated on the progress... もっと見る
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 66%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I highly recommend Pense for organising…
I highly recommend Pense for organising a pension.
They were very helpful, informative and efficient.
They took me through the options and the chosen
deal with attentiveness and care.
I am reassured that I have the right plan in place for
my future.
Special thanks to Kirk and Liv .
Excellent
Excellent
Service very prompt response from all the staff and help through any concerns of the changeover liaising with Aviva who at times were not so customer facing but pense we're excellent. Just waiting to here from my financial advisor James now everything is in place, who I'm sure will be in touch soon.
Ross Taylor went clearly through the…
Ross Taylor went clearly through the options and discussed the best way forward for my requirements. Then when it was time for my retirement Liv Carey helped with any forms and resolved any issues.
Pension Advice Done Brilliantly
After reviewing a number of options I used PENSE for obtaining pension advice against my pension pots.
The advice offered and full explanation of the options open to me instilled confidence in PENSE, there are so many options out there it's truly daunting.
Once I had decided on what what the right product for me, they kept me fully updated through the whole process of purchasing this product.
I received pension advice from James Allott, and then Lauren Machin Burfield dealt brilliantly with the ongoing administration and communication, a hugely important part of the whole process and something a lot of businesses get wrong.
The transparency of information and fees was refreshing, very competitive!
I would highly recommend Pense when you be considering your pension options
Superb and outstanding service.
Superb communication and service. The whole team were excellent in providing regular updates and making sure I was being looked after. The process went so smooth, I was confident in trusting the process knowing it was all in safe hands
Everything was completed ahead of time with such professionalism and confidence. What a great company and I strongly recommend if you want outstanding advice, service and peace of mind, that you use Pense.
Outstanding service
From initial contact to completion Pense service has been outstanding . Consultations were all at a time convenient for me and any queries I had were followed up with answers in writing. I was kept up to date with every step until the service was completed . Absolute great company to have dealt with Kirk for the initial independent advice and Liv for keeping me updated on progress . Highly recommend
Highly recommended
Kirk explained all the complex options clearly and in terms I could understand. The brochure was also very easy to follow. Kirk made his recommendations and after perusal and without any pressure I made my choices. Lauren dealt with all of the administrative process, answered my questions and liaised with my pension company (who managed to drag out the process and caused some confusion ). Overall I am very satisfied with the service I received and would have no issues in recommending Pense.
Fast professional and courteous
Fast professional and courteous, hard to find any faults .
Yet another good Pense review
I chose Pense based on their excellent reviews, and I was not disappointed with their service. Most people probably dread the thought of having to deal with an annuity-based pension but Pense did all the heavy lifting and kept things plain and simple. They also kept me in the loop as to how things were progressing. Now that the process has successfully been completed, I would definitely recommend Pense to anyone faced with having to decide what to do about an annuity pension pot.
From the first contact I had with Pense…
From the first contact I had with Pense it was clear they were expert in giving advice on pensions. Everyone I spoke to or emailed knew the pension system thoroughly.
I would highly recommend Pense to deal…
I would highly recommend Pense to deal with your pension. From the very first contact they were clear,helpful and dedicated to helping and infoming you of what you could achieve with your pot.The financial advisor made everything easy to understand, and my dedicated contact was fantastic and kept me constantly informed of how things were progressing. All in all i highly recommend this company.
I would highly recommend Pense for advice on annuities
I would highly recommend Pense to anyone seeking financial advice on annuities. It was easy to arrange a video meeting with Kirk Yeomans. Kirk took time to understand my aims and provided extremely helpful advice, explaining all the options clearly. My application was then dealt with by Heidi Williams in the admin team. Heidi was very proactive and kept me updated throughout, providing updates and answering my questions in a very timely manner.
Very Professional and Efficient Service
I was extremely impressed with the professional and efficient service I received from Pense when arranging my annuity. The whole process was handled quickly and thoroughly, which was important to me.
Lauren Machin-Burfield was outstanding throughout the process. She took care of all the necessary legwork, liaising with and chasing various organisations, including my existing SIPP provider, to ensure that everything progressed as quickly and smoothly as possible. Her persistence, attention to detail and clear communication gave me great confidence that the matter was in safe hands.
I would also like to mention Ben Raw, who provided the advice and carried out the necessary assessment to determine the suitability of the annuity for my circumstances. His professional approach and expertise were greatly appreciated.
Overall, I found Pense to be extremely professional, responsive and knowledgeable. I would have no hesitation in recommending Pense to anyone looking for expert and efficient pension and annuity advice.
Excellent company to deal with
Excellent company to deal with , everything explained simply enough to understand , everyone was extremely helpful ,would highly recommend .
Very happy with the service provided by…
Very happy with the service provided by pence ! My consultation was straight forward with best options available for me and explained to me for my retirement . Everything with pense was done in a very professional manner and I was kept up to date with everything that was happening! Any after care questions I needed to ask was dealt with in a professional manner. I would diffantly recommend pence first class 👍
First class IFA to work with
We engaged Pense for a review of what they could offer with my pension pot. In the first meeting they opened my eyes to products I had not even considered. From then on it was a process of non selling consultation giving me the best advice and products to an outcome where I now have a product from them. To summarise my experience, I have found the three people I engaged with to be proactive, helpful and consultative in their dealing with me. I can absolutely positively recommend using Pense as a IFA company to deal with.
Great service
From initial contact through to completion, the team at Pense made everything straightforward and simple to get sorted.
EXCELLENT PENSION ADVICE
I have recently used Pense for obtaining pension advice on my pension pots. They gave me excellent advice, fully explained all of the options open to me. Once I had decided on what what the right product for me, they kept me fully updated through the whole process of purchasing this product. My initial contact was with Phil who was very helpful, and I then received pension advice from James Allot, and then Lauren dealt very efficiently with the admin side of things. I highly recommend Pense should you be considering your pension options.
Found Pense to be real helpful
Found Pense to be real helpful , with my pension, the advice given to me by James was reassuring and easy to understand.
I got regular updates via email on the progress of my service from Lauren.
Highly recommend company 👍👍
Perfect service
Great experience with this company Pence from start to finish. While everything was being put in place with my Annuity i was kept upto date regularly during the process. It's a 5 star from me. Many thanks specially to Kirk, Brendan and Lauren.
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