Perkbox レビュー 2,637

Helena helped me resolve my request promptly and in friendly manner

I experienced a small issue logging in, Perkbox resolved the issue instantly.

Also a great range of gift cards and money off offers.

I inadvertently purchased a voucher that could not be used on certain goods on a vendors website - the voucher stated this but the website was not at all clear and it could not be processed. The Team at Perkbox were extremely helpful, professional and courteous - I used the chat function and had an email response very quickly. They contacted the vendor and managed to resolve my issue in less than 24 hours - very reassuring to know that level of support is there. Thank you.

Great customer service. I had an issue regarding receipt of. Voucher I’d paid for. The issue was resolved really quickly, they couldn’t have been more helpful

The vouchers I bought from Perkbox didn't work & they quickly explained why that was & I got a full refund from them. Very happy with the outcome.

Many thanks Robert for sorting out a delayed voucher situation on Perkbox.
Delays never normally happen with any rewards when points are spent. On this occasion The White Company's particular vouchers would not print off! After requesting help from Perbox, Robert kindly remedied this and all us now well & good. Many thanks for your help 👍✨️

The support I received was very helpful and they returned my emails very quickly

When we had a £500 Perkbox-bought voucher stripped of its value by a third party, Perkbox dealt with the issue really well. After their internal investigation, without any hassle for us, they gave us a full refund. A really painless process, so thank you Perkbox!

When I had a problem with a voucher redemption, the issue was resolved quite quickly, communication with Perkbox was prompt and supportive. Thank you - there were no chat bots - with no actions but a person to help -makes all the difference.

I had a query with regard a gift card I’d purchased which didn’t process in store and contacted Perkbox via the chat system. Robert was excellent in responding quickly, finding out what had happened and explaining how I was able to greet this resolved, excellent customer service, many thanks!

Helpful, friendly staff. Dealt with my query quickly and found a solution for me.

Rachael was really helpful

Super easy platform with very helpful customer service support. Lots of options to choose from. You need to read the terms and conditions of the products / gift cards carefully though.

At first it was hard to get hold of anyone has I was talking to the robot and I didn’t think it was relaying my messages finally got the message from Jemma and she was very helpful and sorted my problem out in no time. Thank you so much for your help. She was lovely

After an issue with using a b&q gift card I bought through perkbox their customer support made an extra effort to get me a refund through the card provider, saving me some hassle.
All other perks I have used with them have been good experiences as well.

I had a problem finding one of my vouchers that hadn't been cashed. The problem was resolved within one day of my enquiry!

Great offers on the platform. Moreover, I was in touch with Jemma from support team regarding a technical issue - Very prompt and approachable. Excellent support team with a strong customer focus.

Used it for a year, staff lost interest very quickly and it was a complete waste of money. Would not reccomend. Customer service was awful. They charged us for another year even though we hadn’t used it. AVOID!!

Huge thank you to the entire team for such outstanding service! It's rare to see such consistent customer service, every single person who helped was friendly, attentive, and genuinely went above and beyond. Truly appreciated.

Helena from Perkbox was super helpful in getting me the much needed help and support on a refund.