If I could give zero stars I would! In January 2026 I made a hotel reservation through PetsPyjamas for my wife and I and our Border Terrier, paid for in full on booking On 29th June, at just a fe... もっと見る
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Used Pets Pyjamas to book Cragwood House Hotel in the Lake District. I expected a fantastic dog friendly stay, but recieved the opposite. The rooms are not dog friendly. There's no sound proofing on t... もっと見る
Fabulous company to help find a lovely hotel for us & our little fur baby. We have used this PetsPyjamas before. The hotels they recommended now how to look after your dog everything is catered for t... もっと見る
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Yet again excellent service from this company that we have been using for a number of years. We were faced with a dilemma due to one of our dogs becoming unwell and approached PP for their help. Joann... もっと見る
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企業情報
当該企業による記述
PetsPyjamas.com is the No. 1 dog-friendly travel and lifestyle destination where pet lovers can browse and book from 18,000 truly pet-welcoming cottages, hotels, country stylish B&Bs around the UK and Europe. Many of our properties have canine packages exclusive to us because PetsPyjamas believe holidays are much more fun when the whole family comes along! Having sent thousands of dogs and their families on unique getaways since 2012, PetsPyjamas is the leading pet-friendly destination service with something for every breed, personality and budget, and exceptional dog-friendly packages you won’t find anywhere else. PetsPyjamas researches and books for customers but does not own or manage any of the properties listed on the site. Please note that reviews on Trustpilot should reflect the PetsPyjamas service provided, rather than the product purchased or property booked.
連絡先
81 Leonard Street, EC2A 4QS, London, 英国
- 0203 642 3161
- support@petspyjamas.com
- petspyjamas.com
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ネガティブなレビューの 33%に回答しています
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Great customer service, Joanne
Joanne was so helpful and her service was very fast and efficient.I can’t thank her enough. I would highly recommend pets in Pyjamas for a holiday. Great Value for money.

PetsPyjamas からの回答
Very easy booking service
Very easy booking service. Super efficient. Looking forward to our holiday now.

PetsPyjamas からの回答
Zahraa was very helpful and quick with…
Zahraa was very helpful and quick with quote while browsing

PetsPyjamas からの回答
So happy with the help with booking…
So happy with the help with booking with PetsPyjamers, didn't know how to follow the link to pay and the lady was so patient when explaining!! Love being able to talk to a human being, not everyone is computer or phone savvy. Thank you. ❤

PetsPyjamas からの回答
Good reliable service as always
Website & Joanne as previously made the research and then the subsequent booking process very easy

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Doggy Holiday
Joanne helped us make the perfect booking for our wedding anniversary with our dog Blake, looking forward to our break in the Cotswolds!

PetsPyjamas からの回答
Joanne has really given great service…
Joanne has really given great service by helping so much. I had a query last night and a reply first thing this morning. I wanted a particular room and the hotel was contacted, quote amended and replied in no time at all! Thanks so much!

PetsPyjamas からの回答
Excellent service and choice from Pets Pajamas
Dealing with Pets Pajamas made my booking experience easy and most enjoyable . The lovely staff who dealt with my enquiry were very helpful and put themselves out to accommodate my needs in respect of my booking. I spoke with Joanne and Ashley on two separate occasions and they both offered me a warm and welcoming service and I should like to thank them both for their kind services.

PetsPyjamas からの回答
Helpful staff
Good choice of venue.
Helpful staff at Pets Pyjamas namely Joanne, that very quickly answered a text message when I was having difficulty ensuring my payment went through

PetsPyjamas からの回答
Joanne was very helpful and answered my…
Joanne was very helpful and answered my numerous questions very quickly. We are looking forward to our stay next month

PetsPyjamas からの回答
Excellent and effective service booking…
Excellent and effective service booking a dog friendly venue for my family gathering to celebrate my 70th birthday next March. I would highly recommend the company in general and Zahraa in particular :))

PetsPyjamas からの回答
Zahraa dealt with my query in a very…
Zahraa dealt with my query in a very courteous way and followed up with an efficient and pleasant response to that query having contacted the hotel on my behalf. I was most impressed.

PetsPyjamas からの回答
I can’t speak highly enough of how…
I can’t speak highly enough of how Zahraa was so attentive to our needs in booking our stay away with PetsPyjamas. A welcome card, treats, dog bed, in fact everything a dog could need and great for mum and dad too! Thank you for enabling us to have that much needed break.

PetsPyjamas からの回答
Organised a touring holiday for me…
Organised a touring holiday for me making amendments as my plans changed Ashley put together my requirements. Pleased with the outcome

PetsPyjamas からの回答
We received a voucher from a friend for…
We received a voucher from a friend for my husband’s 60th birthday which led us to look up pets pyjamas. I was a bit sceptical but I have to say that everyone has been exceptionall. I have looked at a couple of properties and have had a speedy reply but no fault of them we weren’t able to go ahead. However this week I’ve been virtually chatting with Zahraa and what a lovely surprise to feel like someone genuinely cares. It’s a blessing. Thanks to Zahraa I will definitely look to pets pyjamas again our special weekend is next week at the kings Head in Great Ayton and we are so looking forward to it. They have been amazing thank you all xx

PetsPyjamas からの回答
Donna was super prompt and helpful…
Donna was super prompt and helpful amending our booking. Thank you

PetsPyjamas からの回答
Once again PetsPyjamas came up trumps
Once again PetsPyjamas came up trumps, Jodie was very helpful in booking my second trip away with them and I would have no hesitation in recommending PP, second to none when it comes to bookings holidays with your pet.

PetsPyjamas からの回答
great service from Donna
great service from Donna. The 3 for 2 offer wasn’t available on the dates we requested. Once I explained we only wanted to take up the 3 for 2 Donna found the offer at the price we wanted to pay.

PetsPyjamas からの回答
Great efficient service provided by the…
Great efficient service provided by the team at Pets Pyjamas. Will definitely use them again

PetsPyjamas からの回答
Really easy booking with great support…
Really easy booking with great support from Jodie. Made using vouchers that we received from our friends super simple. Thanks!

PetsPyjamas からの回答
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