I spoke with Donna. All I can say was that she was helpful, kind and absolutely dealt with my situation perfectly. It was regarding a bereavement so this was especially helpful to me in these circ... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This interaction with this company was regarding my late wife so could have been very uncomfortable. However I was looked after by Ilyana who is an absolute credit to this organisation. She was profes... もっと見る
The staff there are so lovely, they help me every time and take the time to talk me through processes I am unfamiliar with and make sure I am happy with everything. They have made handling my mums aff... もっと見る
Joanne was very kind and helpful during my call with her to help me understand my deceased mother’s account. I was quite emotional and she provided a calm and reassuring service.
企業情報
当該企業による記述
We act as bereavement partners to leading global organizations. We are committed to treating people with dignity, respect & compassion at what we appreciate can be a complex and difficult time. Our goal is to help bring closure to estate accounts with the least possible disruption to grieving families and Executors. We also believe that technology can help complement our skilled and empathetic people and help make the process easier for all. Our services and support are 100% free to consumers and we aim to act in an honest and transparent manner in every interaction. We are not perfect, so if we make a mistake, we are also committed to putting it right.
連絡先
Building 5, Floor 9, Exchange Quay, M5 3EF, Manchester, 英国
- 0333 555 1051
- support@phillips-cohen.co.uk
- phillips-cohen.co.uk
4.8
優良
827件のレビュー
最近のレビュー依頼の記録はありません
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Donna L
Donna L, the agent I spoke with was very helpful and efficient. She was empathetic and kind. Thank you
2026年7月17日
自発的なレビュー
The person I spoke to was extremely…
The person I spoke to was extremely helpful and explained everything fully and in detail.
He was certainly understanding to my bereavement.
2026年7月16日
自発的なレビュー
The lady i spoke to was very helpful…
The lady i spoke to was very helpful and made the whole process very easy
2026年7月15日
自発的なレビュー
Excellent
The help and advice I received was given clearly, along with enquiring that it was understood by myself, before continuing onto another piece of information that I needed to know.
Excellent
2026年7月14日
自発的なレビュー
The contact that called me was very…
The contact that called me was very respectful and understanding of my comments regarding the financial situation of my sisters estate.
2026年7月14日
自発的なレビュー
I have found the call handlers very…
I have found the call handlers very supportive through out my call regarding my husbands account after he sadly passed away
2026年7月13日
自発的なレビュー
A friend died estranged from her father…
A friend died estranged from her father and daughter, so I notified utilities, etc.
I then started to receive daily harassing phone calls from this bunch of money grabbing leeches.
Despite contacting them both by phone and email that I am not executor or administrator of estate.
I am out of pocket for almost £3000 having covered cost of funeral.
These money grabbing leeches continue to harass me I was tempted to pay £40 amount outstanding but feared further harassment if I pay off one account do they then want me to clear all her debts. Once again I was only her friend, but, they seemed deaf.
As they say no good deed goes unpunished.
2026年4月16日
自発的なレビュー
Phillips & Cohen Associates (UK) Ltd. からの回答
Good morning Mr Ridley and thank you for sharing your concerns. We work as bereavement partners to many of the largest organisations in the UK and are here to help bring closure with minimum disruption possible. Please note, friends & family are not liable for balances owing from your friend's Estate and we are absolutely not looking to you to make payment of any outstanding balance. So that we can update your friend's account accordingly and protect your privacy, please would you email us the account details in private to feedback@phillips-cohen.co.uk. Many thanks and please accept our sincerest condolences for the loss of your friend. Best wishes
Very understanding
Very understanding, very empathetic and have been very patient with me.
2026年7月10日
自発的なレビュー
I was spoken to with respect and…
I was spoken to with respect and consideration of my circumstance and found the whole conversation very helpful and reassuring. Thank you.
2026年7月9日
自発的なレビュー
Donna’s customer service was very good
Donna’s customer service was very good. She answered al of my questions, and was very straight forward in her responses.
2026年7月9日
自発的なレビュー
The gentleman I spoke with was very…
The gentleman I spoke with was very helpful understanding and very polite in fact gave me a reassurance
2026年7月9日
自発的なレビュー
True professionalism
Unfortunately I can’t remember the ladies name but she explained everything clear, understandable and explained all options I could could contact them with if I needed any future help. Very professional.
2026年7月6日
自発的なレビュー
The gentleman was very kind
The gentleman was very kind, he explained everything to me and and treated me with empathy and respect on the loss of my husband.
2026年7月3日
自発的なレビュー
Donna was very sympathetic and showed…
Donna was very sympathetic and showed amazing empathy. She was able to explain the steps in dealing with finances after the death of a loved one and was patient in answering all and any questions. Made a difficult phone call so much easier. Please pass on my thanks again to Donna
2026年7月3日
自発的なレビュー
Dealing with accounts for a deceased…
Dealing with accounts for a deceased friend.
The agent was nothing short of brilliant.
Very sympathectic and understanding and showed great empathy.
Very well done to the agent involved
2026年6月30日
自発的なレビュー
Spoke to 2 different gentleman and both…
Spoke to 2 different gentleman and both were extremely polite and very helpful
2026年6月29日
自発的なレビュー
amazing company
amazing team showed a lot of compassion. helped me after loosing my husband. lovley professional people thank you so much well done.
2026年6月29日
自発的なレビュー
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