Phillips & Cohen Associates (UK) Ltd. レビュー 

Very easy to talk to and explained everything to me in plain English

Excellent customer service from start to finish. Malcolm on the team spoke with incredible compassion, patience, and understanding. They took the time to listen to the situation and explained everything clearly. Their kindness and genuine willingness to help made a real difference today. It's refreshing to receive such professional and caring customer service. Thank you for your outstanding support.

I received a letter regarding my late Wife. I called the company aprehensive of what it was concerning. I spoke with a very nice Lady who appeared to be very knowledgeable and helped me reach a satisfactory outcome.
The Lady's manner was very calm and reassuring. She offered her condolences, which was nice and I appreciated it. I can't think what else to say, apart from, I would like to thank the Lady for being so nice and putting my mind at rest.

Thank you

Efficient and kind after the death of my husband in helping dealing with his estate.

Lovely lady. But I am currently abroad and had to call her back BUT the phone number will not work on Viber.
I am dealing with my sons estate so need another telephone number / whatsapp/ email to discuss the problem please

Great service very good customer support

Matt was amazing! He really helped and reassured me. This is how “perfect” customer service should be. Thank you

Ciaran was amazing very sympathetic and professional. This was in relation to my late father and he dealt with me amazingly. Sorry if the spelling of his name is wrong.

The gentleman I spoke to was very very efficient. Informative. Showed compassion. Answered my queries in a professional manner. Very good experience with them

Both the agents I spoke to today were very kind and considerate of our loss. Especially the lady I spoke to secondly was very compassionate. sensitive matters as this need this kind of understanding and kindness and I would like you to personally thank the lady I spoke to.

As always very polite and friendly service

The lady i spoke to was very polite and compassionate, which was very much appreciated.

The staff are so helpful and compassionate!! Without any doubt they have been the best company I’ve had to deal with since my father passed away …

Thank you so much for being exemplary in every way…

Extremely friendly, polite and helpful service.

Very helpful put my mind at rest and dealt with the issue very professionally

The 2 young men I spoke to were so kind, respectful and sympathetic to our situation following the death of my mother. They display real empathy and a conviction to helping resolve the situation.

I am getting correspondence which is nothing to do with me and this time it would appear that the Agent actually listened to me.

Extremely polite, empathetic and professional. Dealt with my issue very quickly, an efficient service.

Spoke to Malcolm today who was extremely helpful and reassuring. Made what could have been an upsetting call for me really easy to deal with.

The call was answered quickly, which is great.
Very polite member of staff and helpful too. Did not rush to end the call. A credit to your company.