Phoenix Gas Services レビュヌ 

194
•
TrustScore 5段階評䟡の3.5

3.5

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5぀星のうち5の評䟡

Phoenix Gas Services we have had on a number of occasions. The Engineers were always polite and wore shoe protectors when entering our Home a small thing but it meant they took care when doing work... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

same shit different day!!! no attempt using doorbell or knocking, only carefully placing curled up card in letterbox and clearing off. 3rd time in past 3 weeks. they increase my anxiety every year wh... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I had occasion to ring Phoenix Gas regarding a gas repair and me experience with the call handler who dealt with my repair was exceptional. She listened to me with empathy and professionalism and dea... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The Phoenix Group recently did my EICR at my house I was selling. It needed doing urgently as the house move was dropped on us to get completed within a month! They came round completed the EICR and c... もっず芋る

䌁業が回答したした

䌁業情報

  1. ガス技術者
  2. ガス蚭眮サヌビス
  3. 暖房蚭備斜工請負業者

さたざたな倖郚゜ヌスから提䟛された情報

Phoenix Gas offer services such as boiler repair, boiler replacement and boiler service along with Renewable Energy alternatives. We also have a Commercial department and work across Stoke on Trent & Newcastle under Lyme in Staffordshire & Cheshire, along with Shropshire, South Staffs and into Manchester, Nottingham and Derby.


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3.5

たあたあ

TrustScore 5段階評䟡の3.5

194件のレビュヌ

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3.5

すべおのレビュヌ

(194)

過去12か月のレビュヌ数: 37ä»¶

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5぀星のうち5の評䟡

First class company

First class company. We were very impressed. We changed our service maintenance company over for our boiler to Phenix Gas services. After a member of our family highly recommended them to us. Our engineer Andy was very polite friendly and hard working he replaced our magnetic filter system and serviced our boiler. He even called back before leaving the area to check with me if my Mother 82 was please with the work he had done on our boiler. He was very considerate. We would highly recommend them. 👍

Foursquare ST5 0SS

2023幎11月17日
自発的なレビュヌ
5぀星のうち1の評䟡

Completely incompetent company

Failed to give notice of appointments to time could be taken off work multiple times, started sending threatening letters saying they were being obstructed from entering the property, eventually appointment confirmed and they didn't even bother to show up. Total incompetence across the board.

2023幎11月14日
自発的なレビュヌ
5぀星のうち5の評䟡

Quality workmanship

My boiler has just had it's 2nd yearly service and is running perfectly.
From installation right threw to this week the quality of work and professionalism has been top notch.
I went with Phoenix through a referral and haven't looked back.
I'll definitely be sticking with them fot any future work I may have.
I will definitely recommend them to anyone.

2023幎11月8日
自発的なレビュヌ
5぀星のうち5の評䟡

Phoenix Boiler Service

Phoenix Service our central heating boiler, which they fitted without issue several years ago, every year . Always rock up broadly on time, quick, thorough, cheerful. Costs have gone up but so has everything and we are still.paying less than we did prior to having this boiler fitted so can't complain. We strongly recommend them and neighbours have used them to fit new systems so says it all really

2023幎11月6日
自発的なレビュヌ
Phoenix Gas Services ロゎ

Phoenix Gas Services からの回答

Good Afternoon,

Thank you for feedback and your loyalty, we are pleased to hear that our service from install to now has been positive and we will continue this service in the future.

5぀星のうち5の評䟡

Always excellent service

Vivienne Ewart TF10 7XP
Since having our boiler installed by Phoenix Gas we cannot fault the ongoing service that we have received from the company.
Our boiler was serviced today and once again the engineer was brilliant. Many thanks.

2023幎11月6日
自発的なレビュヌ
Phoenix Gas Services ロゎ

Phoenix Gas Services からの回答

Good Afternoon,

Thank you for feedback and your loyalty, we are pleased to hear that our service from install to now has been positive and we will continue this service in the future.

5぀星のうち5の評䟡

my experience with Phoenix gas was
excellent

my experience with Phoenix gas was excellent, my meter stop working &in less in 24 hours a engineer arrived and sorted the problem right away. brilliant 👏 👏 service. thanks miss o neill

2023幎11月2日
自発的なレビュヌ
Phoenix Gas Services ロゎ

Phoenix Gas Services からの回答

Afternoon, Thank you for your feedback if you could email your address to servicing@phoenixgasservices.co.uk we would love to pass this information on to the engineer and the engineers manager.

5぀星のうち5の評䟡

We had a service carried out today

We had a service carried out today. Craig and his boss were both very professional,friendly and efficient. Craig explained everything that had been carried out on the service. We also requested a quote for further work. We would definitely use this company again

2023幎10月2日
自発的なレビュヌ
Phoenix Gas Services ロゎ

Phoenix Gas Services からの回答

Afternoon, Thank you for your feedback if you could email your address to servicing@phoenixgasservices.co.uk we would love to pass this information on to the engineer and the engineers manager.

5぀星のうち5の評䟡

We use Phoenix to service our gas


We use Phoenix to service our gas boiler. Always reliable, very efficient, good communication and staff are friendly and polite.
Possibly not the cheapest, but their engineers are excellent & we would have no hesitation in recommending them to others.

2023幎9月29日
自発的なレビュヌ
Phoenix Gas Services ロゎ

Phoenix Gas Services からの回答

Thank you taking the time to leave feedback, we are proud to hear how helpful and efficient our staff are and we will also do our best to assist.

5぀星のうち5の評䟡

Phoenix fitted a new boiler for me in


Phoenix fitted a new boiler for me in 2018 and it has been serviced by their engineers for the past 5 years.
Serviced again this week and it was excellent as usual.
I highly recommend Phoenix and have just signed up for another 3 years service offer.
Great!
Kevin Lovatt
ST5 0SF

2023幎9月28日
自発的なレビュヌ
Phoenix Gas Services ロゎ

Phoenix Gas Services からの回答

Thank you Mr Lovatt for your feedback and your loyalty, in signing up for another 3 years of our service plan.

5぀星のうち5の評䟡

Fantastic Phoenix, delightful Deb & Dom

Having booked a service with British gas, a special offer at £99, I was contacted by Debbie at Phoenix, having my previous services with them, to say my service was due. Turns out their price was cheaper than B. Gas anyway, even more so if you take out a 3 yearly offer. I booked my appointment for next week but within an hour, I was contacted again to say a cancellation had come up and duly had my service done that afternoon. I can't speak highly enough of Debbie and her team,so I took out the 3 year offer that worked out at £72 per service. Excellent! Dom, who was the service engineer was lovely, explained everything clearly, did a great job and even put a couple of batteries in the control panel as it was virtually dead. What's not to like! Unfortunately trying to cancel with B. Gas was a nightmare, but well worth it in the end. Well done Phoenix and thank you. Su Zie. Silverdale.

2023幎9月28日
自発的なレビュヌ
Phoenix Gas Services ロゎ

Phoenix Gas Services からの回答

Thank you for your time in leaving this review for our private team. It's great to hear you have taken advantage of our service plan deal and looking forward to having you again on board as a customer.

5぀星のうち5の評䟡

Highly recommend Phoenix Gas Furlong


Highly recommend Phoenix Gas Furlong Road Tunstall for excellent service. From original survey done no chasing left for us to contact and even though a few months later after other work carried out we were booked in within a few days for a boiler replacement at original price quoted. Fitting engineers and electrician were brilliant quick and efficient no messing work carried out all within the day and site tidied. The outside wall made good a few days later done perfectly bricks matching
Couldn’t be more pleased Thank you

2023幎9月7日
自発的なレビュヌ
Phoenix Gas Services ロゎ

Phoenix Gas Services からの回答

Thank you for your feedback regarding our installation and electrical teams, this will be passed on to both teams.

5぀星のうち5の評䟡

Excellent service

I was contacted by Phoenix regarding a problem I had with my boiler and was given a 6hr window for someone to arrive. Totally amazed that within the hour an Engineer arrived. He was so polite and professional and fixed the problem immediately and also instructed me and made sure I knew what to do if the problem arose again. I can't fault the Engineer andwas extremely pleased with the service I received from Phoenix...5*

2023幎9月15日
自発的なレビュヌ
Phoenix Gas Services ロゎ

Phoenix Gas Services からの回答

Thank you for your amazing review, we endeavour to try and assist with emergency issues as quickly as possible, it is positive to hear that the engineer has given you advise if the issue is to arise again.

5぀星のうち5の評䟡

Extremely efficient, helful and polite

The engineer was extremely efficient, helpful and polite. It couldn't have been better.

2023幎9月8日
自発的なレビュヌ
Phoenix Gas Services ロゎ

Phoenix Gas Services からの回答

Thank you for your positive feedback, we have passed this on to the engineers manager to share with the engineer that attended your property.

5぀星のうち5の評䟡

Had a fire safety inspection carried


Had a fire safety inspection carried out by this company
The engineer turned up on time and was polite.
When I called to arrange inspection it was all handled well and efficiently

2023幎8月30日
自発的なレビュヌ
Phoenix Gas Services ロゎ

Phoenix Gas Services からの回答

Good Morning,

Thank you for your fantastic review, we appreciate you taking the time and we are glad to hear your experience was handled efficiently.

5぀星のうち5の評䟡

Excellent service

2023幎9月4日
自発的なレビュヌ
Phoenix Gas Services ロゎ

Phoenix Gas Services からの回答

Good Morning

Thank you for taking the time to leave your 5 star review, I am pleased you have received an amazing service with ourselves.

5぀星のうち5の評䟡

I recently had a gas service carried by


I recently had a gas service carried by an engineer from Phoenix I’m currently having walking difficulties due to a recent operation!
As always the young man who attended was so friendly and courteous he explained everything he needed to do so efficient always happy to have this company to do my gas service

2023幎8月29日
自発的なレビュヌ
Phoenix Gas Services ロゎ

Phoenix Gas Services からの回答

Good Morning,

Thank you for your time in leaving this response, it is fantastic to hear our engineer was courteous and helpful.

5぀星のうち5の評䟡

Phoenix Gas is fabulous

Phoenix Gas is fabulous. Very polite, helpful, courteous on the telephone nothing is too much trouble. They are efficient at returning calls and their engineers let you no in plenty of time their ETA.
The Engineers themselves respect your property, they explain everything they are doing and why the problem may have occured.
I highly recommend this Company for any problems that may arise with your Gas Boiler.

2023幎8月4日
自発的なレビュヌ
Phoenix Gas Services ロゎ

Phoenix Gas Services からの回答

Thank you for taking the time to share your experience, It is brilliant to hear positive feedback regarding the engineers that are entering your home as we pride ourselves on ensuring they are respectful in customers properties.

5぀星のうち5の評䟡

Excellent service

Have had these guys out before for boiler servicing (through housing association) but today had an emergency so they had to be called out. They sent a lovely guy who was friendly, cheerful, efficient & professional. Sorted it immediately. Thank you young man you was brilliant. Would definitely recommend them

2023幎7月30日
自発的なレビュヌ
5぀星のうち1の評䟡

Why I’m not surprised

Why I’m not surprised
Given time 8-2pm no show, no
contact, it’s the weekend.
So fed up with this company no
doubt will be given some b.s story
come Monday. Save it! ! Apology
NOT accepted from these cowboys,
as you can tell I’m truly pissed now ! Just time wasting tossers.

2023幎7月29日
自発的なレビュヌ

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