Absolutely love Pierced Universe, they have the best jewelry & customer service! I highly recommend them. I had an issue with one of the jewelry that I ordered being that it was too small for my nose.... ãã£ãšèŠã
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Excellent customer service. I mistakenly ordered the wrong item, total cost just under $10, and sent an email asking if they could cancel the order. I got a notification that the item shipped (it ship... ãã£ãšèŠã
I have been buying my earrings lobe/helix from pierced universe for about a year now. I think I've made 7 orders in that time. The quality of their jewlery is great quality I have never had a issu... ãã£ãšèŠã
Piercings are quality, theres alot of variety. On my last order i accidentally put the wrong address, customer service was fast and great. They shipped me another stud free of charge, they didnt have... ãã£ãšèŠã
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Largest Selection of Body Piercing Jewelry Online. Materials carried include 14KT Gold, Implant Grade Titanium, 316L Surgical Steel and 925 Sterling Silver. Jewelry for all parts of the body including Nose Rings, Earrings, Belly Rings, Cartilage Rings, Ear Plugs & Tunnels, Threadless Jewelry & Septum Rings.
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Witmer Industrial Estates 4450, 14305, Niagara Falls, ç±³åœ
- info@pierceduniverse.com
- pierceduniverse.com
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when my parcel got lost in the mailâŠ
when my parcel got lost in the mail they immediately offered to send a replacement free of charge!
really great customer service. thank you SO much, you rock!!!
Piercings are great quality
Piercings are great quality, no reactions to them. I had sizing problems with one and they sent me a free replacement pair of my choosing. Excellent customer service and fast delivery!
Ordered to the Wrong Address, Reshipped for FREE!
Accidentally ordered a piercing and put the wrong address by a couple houses, the ones that received my piercing put "returned to sender" on the package.
I alerted Pierced Universe about my mistake and they reshipped it for free!
Barbell fell apart after a few wears
Barbell fell apart after a few wears. Another barbell that I got had a chip on the gem stone. Their titanium looks cheap too. Disgusting business.
They sent me a freebie as a sorry
Apologized for my inconvenience and sent a free one as an apology to help me widen my options when purchasing in the future
Love them
I've ordered from this website a few times now, always been great. Unfortunately this past order one of the earrings broke. Just a manufacturing defect I assume.
I emailed for a replacement and because the style I ordered was sold in singles, at first I was only able to get the broken one replaced. However because I was requesting a different size post (8mm vs 6mm), they are shipping me two 8mm replacements!
Amazing customer service. I will continue to order from Pierced Universe for sure.
Super great products and customerâŠ
Super great products and customer service! I have very sensitive skin and have to be really careful about the jewelry I wear in my piercings, so the fact that Iâve had no sensitivity issues with their jewelry really speaks to the quality of their products. Their customer service is also very kind and happy to help!
Amazing Customer Service and Amazing Quality!!
I got my daith pierced about 5 years ago and never changed the earring out, so I was a little scared on what jewelry to get. I accidentally ordered 3 pairs of earrings in the wrong size but realized it once I received it. I reached out to customer service to see if anything could be done as I noticed that they had a strict âno returns or exchangeâ policy. The customer service representative was incredibly kind and helpful! She reshipped my order with bigger sizes at no extra cost! I will definitely order from here again and refer all of my friends and family to do the same!
And as for the quality of my items, they were exactly as the photos and was packaged neatly
5/5 ð
5 stars.
Fantastic! We always buy from them with the wholesale deal, because of our business. The piercing jewelry are very well made, the shipping is extremely quick and they always have new items available.
Price was $4.95 for each nose bone... when I paid and got receipt the price showed that I was actually charged $6.81 each....
Price showed up as $4.95 each and end receipt showed price at$6.81 each
I love Pierced Universe
Iâve been a loyal customer for the past 2 years and itâs not for no reason! I love the affordable prices, fast and cheap shipping, good quality jewelry and great customer service. Iâve only ever had one piece of jewelry break, and they replaced it for me immediately!
Great customer service
I had a rhinestone fall out of one of the pieces of jewelry I had recently bought. I contacted them with a photo and they promptly sent out a replacement. They were very responsive and easy yo deal with.
Great products
Great products, great customer service! Been purchasing since 2018 and have never been disappointed. Love the collections!
my fav place to buy piercings
great company and great earrings!
100% recommend
This place is amazing and so is their customer service. Not only have I finally found piercings that donât cause a breakout or turn my ears black, but I ordered the wrong length size of a post & they offered to send me the right length size. 5/5 stars
Great experience
I ordered a nose stud so that I could finally replace the stud that I got my nose pierced with. This was my first time purchasing a nose stud and I ended up purchasing a size too small for my nose. I contacted the customer service team about this and they responded very quickly and were super helpful. They are actually sending me a bigger stud even though they donât except exchanges or returns. Great experience!
The customer service is super fast!!
The customer service is super fast, sweet, and amazing!! My package was lost (Canada Post issue) and pierced universe replied to my emails, and gave me a replacement super fast! I got my earring the next day!
Amazing customer service!
Amazing customer service! I accidentally ordered the wrong size septum rings and they got back to me extremely quickly and helped me figure out a solution! Beyond helpful! Thank you!
amazing
Customer service is amazing so accommodating and great product
Exceptional quality and amazing customer service
I wanted to purchase some high quality jewelry and stumbled across pierceduniverse.com, made my ordered and received my jewelry very quickly. Was excited when I opened the package to find it was beautiful quality, but realized I ordered one pair of earrings where the stone was too small. I already had a pair that small and the entire earring went through my piercing. I emailed pierced universe and got a very quick response saying the do not do returns on jewelry because of sanitary reasons, but they noticed I was a first time customer and they were going to make an exception this one time, because I may have missed the return policy. They sent me a new pair of earrings with a bigger stone free of charge and did not make me send the original pair back. They do however let you return the 14k gold jewelry because it comes in sealed packaging as long as you donât take them out. This is a great company and the only one I will use to purchase and if my body jewelry!! Excellent customer service, very responsive and their jewelry is top quality!! Thanks again pierced universe, you have a lifetime customer!!
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