Absolutely love Pierced Universe, they have the best jewelry & customer service! I highly recommend them. I had an issue with one of the jewelry that I ordered being that it was too small for my nose.... ãã£ãšèŠã
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Excellent customer service. I mistakenly ordered the wrong item, total cost just under $10, and sent an email asking if they could cancel the order. I got a notification that the item shipped (it ship... ãã£ãšèŠã
I have been buying my earrings lobe/helix from pierced universe for about a year now. I think I've made 7 orders in that time. The quality of their jewlery is great quality I have never had a issu... ãã£ãšèŠã
Piercings are quality, theres alot of variety. On my last order i accidentally put the wrong address, customer service was fast and great. They shipped me another stud free of charge, they didnt have... ãã£ãšèŠã
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Largest Selection of Body Piercing Jewelry Online. Materials carried include 14KT Gold, Implant Grade Titanium, 316L Surgical Steel and 925 Sterling Silver. Jewelry for all parts of the body including Nose Rings, Earrings, Belly Rings, Cartilage Rings, Ear Plugs & Tunnels, Threadless Jewelry & Septum Rings.
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Witmer Industrial Estates 4450, 14305, Niagara Falls, ç±³åœ
- info@pierceduniverse.com
- pierceduniverse.com
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Shady business
I placed an order for the same size plugs twice and BOTH times they sent me the wrong size and tried to blame me and offered me a $7 credit. The materials used are fake (even though they claim as real) and the customer service is nonexistent. Donât deal with this shady business.
Great customer service!
I needed support on replacing a defective belly button ring and they were above and beyond helpful, kind, and expedient!!
Poor Shipping
Purchased two piercings from Pierced Universe online (Canada) and paid extra for expedited shipping. According to the tracking process, the order will arrive on August 2. That is a total of 6 business days. This is not what I call expedited.
Possible cherry picking of product reviews
Used the UK branch/website but it's the same company.
Wrote a review about 4 weeks ago of a septum horseshoe i got from them which broke about 2 weeks after I received it.
The review has not been posted on their website. I contacted them, they said most reviews are posted within a week. I can only assume they select positive reviews only to display for their products.
Won't be purchasing from them again I think.
Best Customer Support Team Ever!
I've bought from Pierced Universe before, but this time was the best experience - my original order seemed to have been lost in transit, but when I emailed them for help they were so kind and quick, sent me a replacement package at no charge and made the whole process completely painless. My replacement item arrived without issue, and of course it's perfect. I love these guys!
They helped me so much they wetterâŠ
They helped me so much they wetter understanding and kind. I can't wait till I can buy do much more from them. I have even told all my friends. It is nice to have a company with amazing customer service.
Poor quality product + poor customer service
I purchased a $40 nose ring for my daughter and it broke within 6 mo. and she used in only 2x, but pierced universe would not issue a replacement. Poor quality product and poor customer service!
Amazing quality and very trustworthy
I can't tell you how much I appreciate your products! It's a total game changer having a company I can trust that has good quality jewelry. I've had trouble with my piercings in the past and your jewelry has been the best I've found to help them heal! Thank you so much ð
Amazing customer service!
After making a mistake in my order, I emailed the company. I got a reply back only a few hours later and everything was solved. Amazing customer service!
Great customer service
Great customer service! I emailed them because I had accidentally ordered the wrong material. They were quick to get back to me and were able to update my order. Thanks again!
Great customer service
Great customer service! Love their selection of jewelry!
Fast shipping and high quality jewelry
Fast shipping and high quality jewelry. Very satisfied!
Exactly what I ordered and looks justâŠ
Exactly what I ordered and looks just like the pictures provided fast delivery over all great place to order from
They were very quick to solve myâŠ
They were very quick to solve my shipping issue with my order. Great Customer service.
Great customer service!
I got a 20% discount code to finish theâŠ
I got a 20% discount code to finish the sale which I appreciate because times are tough. And then I am transgender so I requested my name be used as opposed to the legal one on my credit card and I was accommodated instantly. Much appreciated!
I reached out to customer serviceâŠ
I reached out to customer service because my order was a little later then it normally is and the customer service staff got back to me right away and I actually got my order right after I reached out but appreciated that they were so ready to help me and even send out another order! Thank you ðð»
Great service!
I've ordered from this site twice now. They offer great selection, prices, and service! I placed an order for an item in the wrong size and they were very prompt to assist me in fixing my order!
Great
Really love this company they have so much choice at such a great price, Iâve ordered numerous things from here and all have been good quality and very good customer service
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