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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Please do not purchase a subscription if you are a business. I did my research and found out it transforms messy word documents into reports using AI. Paid £34 for the first month just tried it and... もっと見る

企業が回答しました

5つ星のうち5の評価

There was a mishap and I lost all of my work that I took days on for a final project in college, and they made accommodations to get my account back so I could download my work again. I would have fai... もっと見る

企業が回答しました

5つ星のうち5の評価

Piktochart is an excellent tool, especially if you’re looking for visually appealing, unique, and minimalist design options. It offers a wide range of layouts that are both modern and easy to work w... もっと見る

企業が回答しました

5つ星のうち5の評価

I really enjoy using Piktochart to create various types of content. Piktochart works well for making reports, presentations, and social media graphics. The Piktochart interface is user-friendl... もっと見る

企業が回答しました

企業情報

  1. ソフトウェア製造販売業者

当該企業による記述

Piktochart is an all-in-one graphic design tool for creating infographics, presentations, reports, social media graphics, posters, and prints as well as an online video editor. With focus on information design, you can easily turn content and data into a visual story or edit videos for social media.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

210件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 68%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

There was a mishap and I lost all of my…

There was a mishap and I lost all of my work that I took days on for a final project in college, and they made accommodations to get my account back so I could download my work again. I would have failed the class if they didn’t do that. I am very grateful you all have such a great team!!

2026年4月22日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Thank you so much for sharing this — we're really glad we could help! We hope the rest of your project went smoothly, and good luck with your studies! 🎓

5つ星のうち5の評価

The support helped my students and me

The support helped my students and me. So far, this website demonstrates care and listens to its consumers.

2026年4月21日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Hi Charlette, thank you for taking the time to share a review and we appreciate your kind words! Let us know if you need anything else :)

5つ星のうち1の評価

Bad experience

Please do not purchase a subscription if you are a business. I did my research and found out it transforms messy word documents into reports using AI. Paid £34 for the first month just tried it and it won't let me access past page 5 of a 30 page report without upgrading from the pro subscription and the work it created was worse than my initial document. Please do not get this- I am going to try sort it out and hope there is a solution but after the end of month 1 I will definitely be going elsewhere. This is a shocking workflow.

Update: I am sorry for the length of this review and the amount of complaining but I just upgraded to business and it is still terrible- the reports I keep building take ages to load than crash and it still takes away from my credits. And the preview of the reports I can see look very bad.

2026年4月20日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Hi Olli,

Thank you for taking the time to share your experience—we’re really sorry to hear how frustrating this has been for you. It’s definitely not the experience we want for our users.

We understand your concerns around limitations, performance issues, and the output quality. This isn’t the intended workflow, and we’d really like to take a closer look at what’s happening on your account—particularly the loading issues, crashes, and AI credit usage.

There may be ways we can help improve the output or troubleshoot the performance issues you’re facing. If you’re open to it, could you please reach out to us at support@piktochart.com with your account details? Our team would be more than happy to assist and work through this with you.

We truly appreciate your feedback—it helps us improve—and we’d really like the chance to turn this experience around for you.

5つ星のうち5の評価

I just love how nice the employees were…

I just love how nice the employees were when i lost my project. and they gave me more time for free and they were very generous and understanding. i love this company.

2026年4月17日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Thank you for your kind words, Elijah! Happy to hear that you're enjoying Piktochart!

5つ星のうち4の評価

When I had trouble accessing my account…

When I had trouble accessing my account for a project, they were sure to go out of their way to help. Although it was a little difficult at first, they did help it what I needed. My advice is don’t be afraid to ask for help!

2026年4月17日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Hi Kayla,

Thank you so much for your kind words—we really appreciate you taking the time to share your experience! 😊

We’re glad we could help you get back on track with your project!

And we couldn’t agree more—never hesitate to reach out, we’re always here to help! 💙

5つ星のうち1の評価

Nightmare

Never saw an app delete your saves after 7 days trial, had an important assignment saved and lost everything even after I paid more than 35e to upgrade to see if I could find it. Now I lost 35e and one night of sleep which I will spend redoing everything. Thank you Piktochart

2026年4月16日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Hi Bianca,

We’re really sorry to hear about your experience.

Just to clarify, your visuals aren’t deleted but may be locked after the trial ends. In some cases, we’re still able to help recover access, and we’d really like to look into this for you.

Could you please reach out to us at support@piktochart.com with your account details? Our team will do their best to assist you as quickly as possible.

Again, we truly apologize for the inconvenience caused 💙

5つ星のうち5の評価

Made professional design easy for a novice like me

Piktochart has been a genuinely valuable tool for turning ideas into clear, professional visuals without the usual stress of design. What stands out most is how easy it is to create polished content even if you are not a designer. It saves time, improves presentation quality, and makes communication much more effective.

What I appreciate most is that Piktochart is not just about making things look good. It helps you present information in a way people actually understand and remember. That is a big advantage for businesses, educators, and teams that need to create impactful content quickly.

If you are considering Piktochart, I would absolutely recommend it. It is practical, user-friendly, and a smart investment for anyone who wants to create strong visual content with less friction.

2026年4月16日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Hi Shev, thank you for your kind words and great to hear that the tool was helpful to you!

5つ星のうち5の評価

Piktochart replaced Canva for me!

I really enjoy using Piktochart to create various types of content. Piktochart works well for making reports, presentations, and social media graphics. The Piktochart interface is user-friendly, and the templates are great. I can create professional-looking designs with Piktochart, even though I don’t know much about design.

I used to rely on Canva all the time, but now I primarily use Piktochart for this kind of work.

Piktochart is my main choice for this.

The support team at Piktochart is very friendly. They respond quickly when I need assistance.

The free version of Piktochart has some limitations. Still, I'm satisfied with it. Piktochart is a good option for anyone who wants to create visual content quickly and easily.

2026年4月5日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Great to hear that you are enjoying Piktochart, Nabin!

5つ星のうち5の評価

I love Piktochart

I love Piktochart! It’s simple to use, and their support team is super friendly, helpful, and quick to respond.

2026年4月15日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Appreciate your kind words, Rita!

5つ星のうち5の評価

Great Tool with Excellent Support

Piktochart is super easy to use and makes creating professional visuals really fast. Their support team is also very helpful! I highly recommend it!

2026年3月15日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Great to hear about your experience on Piktochart, Lamita! We appreciate your continued support. :)

5つ星のうち5の評価

Excellent Customer Service

Excellent Customer Service, Fast responses, and App is very easy to navigate, My wife can use it from school works!

2026年4月15日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Great to hear that, Bryan! We appreciate your continued support :)

5つ星のうち5の評価

Great experience

Great experience! Helps me a lot in working School presentations and infographics for our school programs. Easy to navigate, and good looking ready made templates.

2026年4月15日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Hi Rowelyn, that's great to hear! We appreciate you!

5つ星のうち5の評価

Piktochart generates AI images by credits.

Piktochart is an excellent tool, especially if you’re looking for visually appealing, unique, and minimalist design options. It offers a wide range of layouts that are both modern and easy to work with.

While the free trial has some limitations in terms of features, the paid plans are reasonably priced and provide good value, particularly for those just starting a business. Unlike others, their annual pricing is more affordable and practical without compromising. They also have edu and non-profit options, which are much lower in pricing.

2025年9月1日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Thank you for your kind feedback, Herry! We appreciate you. :)

5つ星のうち5の評価

customer support has been so quick in…

customer support has been so quick in giving me a solution to my issue. the platform is also very easy to use and was able to test out the AI tool! good experience so far

2026年4月2日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Great to hear that, Alyssa! We appreciate your continued support :)

5つ星のうち5の評価

Saved the day

companies have glitches, and for the first time ever the download feature wasn't working. I reached out for support and Lamita said it was a system error. When I explained I had a deadline to get the creative out, she downloaded and emailed to me. Now THAT IS WHITE GLOVE Customer service.

2026年4月1日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Thank you for your kind words, Grant! This made our day and appreciate your kind patience during the short glitch. 🥹

5つ星のうち5の評価

Excellent Software, Truly Outstanding Support

I have been using Piktochart for more than 10 years, and it has consistently been an excellent tool. What I particularly appreciate is how the platform keeps evolving — they continuously improve features and regularly integrate new functionalities. The recent AI features, in particular, are very practical and genuinely useful in day-to-day work.

However, what truly sets Piktochart apart is their outstanding customer service. Whenever something is unclear or goes wrong, their team responds quickly and effectively.

A recent example says it all: I accidentally selected a business environment while I am a solo user, which resulted in an unexpected charge of nearly €700. As soon as I contacted them, they immediately understood it was a mistake and refunded the full amount without any hassle.

That level of trust, understanding, and responsiveness is rare — and it reflects the true quality of the organization.

2026年3月24日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Thank you so much for your kind words! We appreciate you. Feel free to reach out to us any time you need help! 😊

5つ星のうち4の評価

Easy to use and produced a quality…

Easy to use and produced a quality pamphlet rather than paying an advertising or printing firm to make one. We are a small company that doesn't need something complex or expensive to inform community members about our company and what we are working on.

2026年3月19日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Hi Deborah, great that you managed to produce high quality pamphlet with Piktochart! We hope to see more!

5つ星のうち5の評価

Great Team at PIktochart!

The Piktochart team is always very responsive to questions, concerns and any issue that you need help on!

2026年3月16日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Thank you so much, Marilyn! We appreciate you. Feel free to reach out to us any time you need help!

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