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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Please do not purchase a subscription if you are a business. I did my research and found out it transforms messy word documents into reports using AI. Paid £34 for the first month just tried it and... もっと見る

企業が回答しました

5つ星のうち5の評価

There was a mishap and I lost all of my work that I took days on for a final project in college, and they made accommodations to get my account back so I could download my work again. I would have fai... もっと見る

企業が回答しました

5つ星のうち5の評価

Piktochart is an excellent tool, especially if you’re looking for visually appealing, unique, and minimalist design options. It offers a wide range of layouts that are both modern and easy to work w... もっと見る

企業が回答しました

5つ星のうち5の評価

I really enjoy using Piktochart to create various types of content. Piktochart works well for making reports, presentations, and social media graphics. The Piktochart interface is user-friendl... もっと見る

企業が回答しました

企業情報

  1. ソフトウェア製造販売業者

当該企業による記述

Piktochart is an all-in-one graphic design tool for creating infographics, presentations, reports, social media graphics, posters, and prints as well as an online video editor. With focus on information design, you can easily turn content and data into a visual story or edit videos for social media.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

210件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 68%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great customer service

I liked the options of Piktochart to start with. I found the one template that I really liked and got started. I ran into some issues with auto formatting because I was using an older browser. So I wrote customer service for help and Alison from Piktochart was awesome as she wrote back and forth with me many times until we figured it out and I got the copy that was just rightI Thank you so much for taking the time to assist me and get the document that I was really happy with :)

2024年9月17日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Thank you for taking the time to write us this positive review, Brian! We're glad to hear about your experience with Piktochart and will relay your encouraging message to Alison. As always, feel free to reach us if you ever need any help!

5つ星のうち5の評価

Fast Support for New User

As a new user I thought an infographic I had been working on for over an hour was lost. I contacted Piktochart Support and Carmen followed up twice including an email with my saved work. Thank you Carmen1

2024年7月24日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Thank you for the kind review, Mary! We're glad to hear that we were able to resolve your issue and we'll relay your positive feedback to Carmen. Feel free to reach us if you ever need a hand. Cheers!

5つ星のうち5の評価

Piktochart has been awesome since day 1.

I've been using Piktochart since 2012, and it's been an awesome experience. The software has been incredibly beneficial for my use case! The updates and improvements that they've rolled out since launch have always been impressive, effective, and forward-thinking. I will continue to be a Piktochart user, and a big fan!

2024年7月11日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

We're grateful for your encouraging review and longstanding support, Brooke! We're glad to have been a part of your use case for more than a decade and hope to continue that journey with you. If you ever need a hand, feel free to reach us anytime. Cheers!

5つ星のうち4の評価

Great experience for someone new to this technology.

The customer service has ben very friendly and really helpful. As someone who does not intuitively understand technology, I've appreciated their easy-to-understand and timely responses. The only reasons I haven't given it a five is that I find they don't have a great selection of images.

2024年7月2日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Hey Maxine, thank you for taking the time to leave us this review! We're glad to hear about your experience with our customer service and took note of your feedback about our selection of images. If you ever need a hand, feel free to reach us anytime. Cheers!

5つ星のうち5の評価

Piktochart answered my query very…

Piktochart answered my query very promptly.
They also made some suggestions that I was contemplating.
This was my first time on Piktochart, and the experience was extremely memorable.
They have an incredible team!

2024年6月27日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Thank you for the kind review, Kuldip! We're glad to be able to support you and feel free to reach us if you ever need a hand. Cheers!

5つ星のうち5の評価

Quickly learn the basics

With only a few hours under my belt it was an easy decision to purchase the software. We are a non-profit and every penny we spend is scrutinized. My boss was impressed with what I was able to do in an hour to turn what was boring data into something fun to look at and read. Thanks
Kippy

2024年6月10日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Hey Kippy, thank you for the positive feedback and we're glad to hear how Piktochart is beneficial for your work. If you ever need a hand, feel free to reach us!

5つ星のうち1の評価

Piktochart offers a free site to waste…

Piktochart offers a free site to waste all your time working on a project for school but won't allow you to save your work in order to submit it. I have wasted 3 days working on an assignment for university to be told I can't access it without paying $288 for a yr or $50 a month!! FOR ONE INFOGRAPH FOR SCHOOL!! I will never use this site again. EAT AN EGGPLANT YALL SUCK

2024年5月28日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Hey Amie, we're sorry to hear about your experience. We've reached out to you for further clarification that you'd be eligible for our Edu plan as a student. If there are any other ways we can support you, do let us know.

5つ星のうち5の評価

Great response time.

Overall good response time and email was short and concise.

2024年5月8日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Thank you for the kind review, Ray! We're glad you're appreciative of our customer support and we're always here if you ever need a hand. Cheers!

5つ星のうち5の評価

Quick response to my problem with a…

Quick response to my problem with a personal tip, so I felt there was a person on the other side and not a machine, which it is a very nice and comfortable sense.

2024年5月2日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Thank you for sharing your positive experience with our customer support. If you ever need a hand, we're always here if you. Cheers!

5つ星のうち3の評価

Piktochart has amazing potential

Piktochart has amazing potential, but the constant bugs and glitches outweighs it. Piktochart has a wide variety of graphics and such, but the majority of them will cost you premium. This isn't that bad since almost every designing site does this now, but what really bothers me is how broken the save function is. My progress does not save, my work completely gone. Knowing how bad it is now worries me to complete long projects on this site, I could lose hours or even days of work so easily, it just isn't worth it. There's little to no text customization as well, the variety of fonts is wonderful, but I cannot apply effects to the text at all, unless I'm missing something. This isn't a big deal though. This website seems to be inspired by canva, which I think is cool, but I encourage you to make Piktochart more reliable and functional like canva, so please fix this issue.

2024年4月29日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Hey there, we're incredibly sorry to hear about your experience. We understand the frustration you must have felt and we're keen to make it up to you. If you're open, feel free to reach us at support@piktochart.com, so we can get more feedback to further improve our product. Once again, we're sorry for the issue you've experienced and thank you for sharing your thoughts with us. Let us know if there are any ways we can support you. Cheers!

5つ星のうち1の評価

Zero LGBTQ+ Inclusion

As a long-time user of Piktochart, I was surprised to find an unacceptable gap in their template offerings, specifically the lack of LGBTQ+ themed options. Despite the platform's wide range of diverse and inclusive templates covering various religious, racial, women’s gender equality topics, and even numerous global holidays, the absence of LGBTQ+ content is glaring. After inquiring with customer service, it was confirmed that there are no such templates available. They did not inform me that they are in the process of including such templates or that they are on the roadmap. Piktochart’s major competitors all offer a variety of LGBTQ+ themed templates, thus this omission feels intentional and questions the platform's commitment to inclusivity. Piktochart needs to address this gap, as a product that is discriminatory towards a protected group is a ALWAYS a poor product. I will be switching to a different service.

2024年3月23日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Hi AJ, we're sorry to hear about your experience. Currently, our main focus is not on manual template creation. As you can understand, it's not feasible for us to fulfill every user's request in this manner. Instead, we're emphasizing the utilization of the Piktochart AI generator. This tool empowers users to rapidly produce infographics on any topic (including LGBTQ) in less than a minute.

5つ星のうち5の評価

I created some great pieces with this.

Once I got the hang of Piktochart it was a great tool. I began using it years ago when I taught infographics, and it worked well. My students could do everything they needed with the free version. Later I used the paid version to create the 2020, 2021, and 2022 Annual Reports for a Homeless Sanctuary I was with. Each year it got easier and better as I became more adept and the program added more features.

2024年3月11日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Hey Jill, thank you for this positive review and we're incredibly grateful for your kind support over the years! We hope to continue providing a great and seamless experience for creating your infographics!

5つ星のうち5の評価

Piktochart is SO intuitive..

Piktochart is SO intuitive... and I didn't grow up with the internet in my back pocket!

2024年2月13日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Thanks for the positive review, Debra! We're glad to hear about your great experience with Piktochart and if you need a hand, we're always here to help. Cheers!

5つ星のうち1の評価

In the last 5 days

In the last 5 days, this software has been extremely temperamental ! Not downloading content in PowerPoint format, Deleting over 2Gb of uploaded content despite having a 100GB allowance. I sent over five emails to the customer service team without any response!

2024年2月3日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Hi Mc, we sincerely apologize for your unfortunate experience with Piktochart. We understand your disappointment and we've responded to all the tickets we've received in the past few days. We certainly would want to assist you with this and make sure that your email was sent correctly to support@piktochart.com. If you haven't received any respond, kindly reach wilson@piktochart.com and I'll personally look to resolving this issue for you. Once again, my sincere apologies for this experience.

5つ星のうち5の評価

Great product

Piktochart is easy get started and easy to use. I've used the templates and made my own.

2024年1月18日
自発的なレビュー
Piktochart ロゴ

Piktochart からの回答

Thank you for the kind review and we're glad to hear about your experience!

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