Please do not purchase a subscription if you are a business. I did my research and found out it transforms messy word documents into reports using AI. Paid £34 for the first month just tried it and... もっと見る
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レビュアーのコメントを見てみましょう
There was a mishap and I lost all of my work that I took days on for a final project in college, and they made accommodations to get my account back so I could download my work again. I would have fai... もっと見る
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Piktochart is an excellent tool, especially if you’re looking for visually appealing, unique, and minimalist design options. It offers a wide range of layouts that are both modern and easy to work w... もっと見る
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I really enjoy using Piktochart to create various types of content. Piktochart works well for making reports, presentations, and social media graphics. The Piktochart interface is user-friendl... もっと見る
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企業情報
当該企業による記述
Piktochart is an all-in-one graphic design tool for creating infographics, presentations, reports, social media graphics, posters, and prints as well as an online video editor. With focus on information design, you can easily turn content and data into a visual story or edit videos for social media.
連絡先
1-21-01, Suntech @ Penang Cybercity (1817) Lintang Mayang Pasir 3, 11950, Bayan Baru, マレーシア
- support@piktochart.com
- piktochart.com
4.3
優良
210件のレビュー
ネガティブなレビューの 68％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Jeg forsøgte at betale for en…
Jeg forsøgte at betale for en opgraderet løsning 2 gange, det fejlede, skrev til support og deres, ret langsomme svar var, var der nogen fejlbesked (inkluderet en opfordring til til en 5 stjerne anmældelse) jeg havde includeret fejlbeskeden i min henvendelse, og nu da jeg ville fortsætte med et forsøg mere finder jeg ud af de har slettet min konto, suk...
2024年1月17日
自発的なレビュー
Piktochart からの回答
Hi David, we sincerely apologize for your unfortunate experience with Piktochart. Our support team has reached out to your email to get this sorted and we hope to resolve this issue for you.
First Time User
As a person who never used the app before, it was bonkers and it took me 1 whole hour, you can create some beautiful images but you need to be a pro, but I finally created a good product, thanks Piktochart
2023年11月15日
自発的なレビュー
Quick Response on a Holiday
I asked a question about renewing my account with a new email address after hours on a holiday. The response was immediate. Thanks Piktochart!
2023年11月23日
自発的なレビュー
Piktochart からの回答
Thank you for the kind feedback, Jackie! We're glad to be able to support you and we're always here if you ever need a hand. Cheers!
Happy to help a needy student!
I was doing a group project, and we had an issue with our downloads. I contacted Piktochart, and they were so willing and happy to help us out! Kind staff and most generous. Enjoyed working with their templates and designing things for our class. Would definitely recommend!
2023年11月17日
自発的なレビュー
Piktochart からの回答
Hi Tisha, thank you for the kind feedback and we're glad to be supporting you in your Piktochart journey!
Only 2 downloads is ridiculous
2023年10月29日
自発的なレビュー
Piktochart からの回答
We're sorry to hear that we're not meeting your expectations, Jack. As a bootstrapped company, we have to find sustainable ways to continue our operations and without the support of our customers, we're unable to do so. Hence, our freemium offering (as stated on our website) allows users to experience Piktochart and consider supporting us if they want to upgrade their subscription. As a bootstrapped company, we do our best to strike a balance between offering value to our users (one of our top priorities since 2012) and at the same time, ensuring the sustainability of our business, which pays for our operations and staff who are working hard to improve the Piktochart experience. We're sorry to hear that we've disappointed you, and we do consider your feedback. For a bootstrapped company that relies on reviews in a competitive landscape, we hope you'll reconsider your rating as we seek to improve the Piktochart experience for users like yourself. We'll gladly assist you at support@piktochart.com if you ever need a hand. Cheers!
Great for classroom use
Easy to use. Free access for students in my classroom. Prompt and helpful assistance from their support department.
2023年10月11日
自発的なレビュー
Piktochart からの回答
Thank you for the positive review, Lisa! We're delighted to hear about your experience with Piktochart in the classroom and hope it will elevate the learning experience for your students. If you ever need a hand, we're here for you!
Great communication
Communications was respectful and quick. Even though my issue took a bit to resolve, the representatives took the time to review the problem and fixed what needed to get done. Thank you!
2023年8月20日
自発的なレビュー
Piktochart からの回答
Thank you for your patience and for the kind review, Roxanna! We're glad to be of assistance to your experience with Piktochart and as always, we're here for you if there's anything else. Cheers!
Piktochart is awesome!
When I started using Piktochart, I couldn't figure out how anything worked, but when I asked for some help, Piktochart quickly answered my questions and explained things very clearly. They even showed me videos with the exact steps to do those things myself. Without that lovely help button, I would still be sitting here trying to figure out how to get everything to work.
2023年8月30日
自発的なレビュー
Piktochart からの回答
Thank you for the positive review and we're glad to be of assistance to enhance your experience with Piktochart. If you ever need any further support, feel free to reach us!
Excellent choice for displaying info
Piktochart is an easy-to-use online design interface, and in my opinion, while the presentation and document templates are solid, Piktochart is definitely the best product for making infographics, graphs, and charts. The customizability, display options, and ease-of-use for graphs and charts definitely outclass competitors, in particular. Additionally, there are endless creative and beautiful templates to inspire you, and plenty of built-in tools to make it easy to create custom designs, too.
2023年8月21日
自発的なレビュー
Piktochart からの回答
Thank you for this wonderful and positive review, Elizabeth! We're delighted to hear about your experience with Piktochart and hope to create more templates and features to improve your experience. Feel free to reach us if you ever need any support!
I've been using Piktochart for two years
I've been using Piktochart for two years now and really enjoy creating infographics. Great tool, lots of new items and enhancements. Good support as well.
2023年8月15日
自発的なレビュー
Piktochart からの回答
Hey there, thank you for the positive review and we're delighted to hear about your experience! If you ever need a hand, feel free to reach us anytime. Cheers and happy creating!
Fast attention
2023年8月7日
自発的なレビュー
Piktochart からの回答
Hey Teodoro, thank you for the positive review! Feel free to reach us if you ever need a hand with Piktochart. Cheers!
Service Excellence
I just want to say the staff are great and respond very promptly to our requests. Great to see service excellence in the customer service department. Thank you much appreciated.
2023年8月4日
自発的なレビュー
Piktochart からの回答
Thank you for this positive review which made our day, Dragan! We're delighted to hear about your experience and if you ever need a hand, we're here to support you.
I like using this site
I like using this site. It is easy to navigate and perfect for what I need for my project. Customer service is great and response is very quick.
2023年7月25日
自発的なレビュー
Piktochart からの回答
Hey Sarita, thank you for the positive review and we're delighted to hear about your experience with Piktochart! Feel free to reach us if you ever need a hand with Piktochart.
Very user friendly and a lot of options…
Very user friendly and a lot of options to choose from, considering I just used it as a free user
2023年7月11日
自発的なレビュー
Piktochart からの回答
Thanks for the positive review, Lea! We're so glad to hear about your experience with Piktochart and hope you'll continue to find it helpful for you. Feel free to reach us if you ever need a hand!
Awesome Experience
Easy to use website and lots of great templates! Been a lifesaver during university. Customer service has also been very helpful when I've experienced technical difficulties. Highly recommend
2023年7月11日
自発的なレビュー
Piktochart からの回答
Hey Page, thank you for the kind review and we're delighted to hear of your positive experience with us! If you ever need a hand with Piktochart, we're always here to support!
Piktochart is the greatest kept secret…
Piktochart is the greatest kept secret in graphic design in a variety of areas. This application is intuitive and easy to use.
The customer service is also, above any I've experienced.
Thank you!
2023年7月5日
自発的なレビュー
Piktochart からの回答
Thank you for the positive review, Gwen! We're delighted to hear of your positive experience with us! If you ever need a hand with Piktochart, we're always here to support!
Expect your work to not be saved…
I just started using this service and so far, I am very disappointed. Halfway into the presentation I was working on, the server crashed and did not save any of my work. This was disappointing because my presentation must be prepared by Friday.
Edit: Although my work was not saved and I have to start over from scratch, the PitktoChart team did reach out to me later on and offered me 30 free days of their PRO service for free. They really do know how to professional come up with a solution to frustrated customer. My initial rating was a one, but now it is a three due to their kindness and understanding.
2023年5月31日
自発的なレビュー
Piktochart からの回答
Hi Danah, we're incredibly sorry to hear about your experience with the downtime of our server yesterday. We understand your frustration and review, and thank you for the kind consideration to update your review after the unforeseen experience. Our team is continually doing our best to ensure a pleasant experience for you and our users. If you ever need a hand with Piktochart, we're always here to support!
So far I’m enjoying using Piktochart
So far I’m enjoying using Piktochart, it’s been easy to maneuver and figure out and there’s plenty of templates if I need one.
2023年5月27日
自発的なレビュー
Piktochart からの回答
Thank you for the kind review, Patti! We're glad to hear how you're enjoying creating with our tool. If you ever need any support, feel free to reach us. Cheers!
Piktochart からの回答
Thank you for the kind review, Svitlana! If you ever need any support, feel free to reach us!
Fantastic website - highly recommended
Highly recommended website, the templates are great, but because the site is so easy to use, making your own files from scratch is also easy. We use it for infographics, posters, flyers, brochure covers, social media and we honestly wouldn't be without it.
2023年5月23日
自発的なレビュー
Piktochart からの回答
Hey Sarah, thank you for taking time to write us this kind review! We're glad to hear about the visuals you've created using Piktochart and hope to support your future work. If you ever need any support, feel free to reach us!
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