Pixtuner レビュー 

Pixtuner からの回答

2026年6月10日 に更新

Hello! We are deeply concerned to hear about your experience, and we sincerely apologize for the frustration this billing situation has caused. We always aim to provide a transparent experience, and we want to look into this for you immediately. Could you please reply to our official Trustpilot information request with your order ID or the exact email address used for the purchase so we can locate your account and assist you?

Update: We are following up to confirm that we have contacted you and assisted with your inquiry. If there is anything else we can do for you, please do not hesitate to contact our support team at support@pixtuner.tech.

Best regards, PixTuner's Team

Pixtuner からの回答

2026年6月7日

Hello, Catherine! Thank you for sharing your experience. We are glad you enjoyed the app, and we are sorry to hear about any frustration afterward. We want to look into your account to resolve any concerns and make sure everything is handled correctly. Please reply to our Trustpilot information request with your order ID or the email address used for the purchase so we can locate your profile and look into your situation.

Best regards, PixTuner's Team

Pixtuner からの回答

2026年6月7日

Hello, Percy! Thank you for reaching out. We want to assure you that we are a legitimate business, and we certainly don’t want you to feel this way about your experience. Our priority is to look into this right away to resolve your billing concerns and clarify what happened. Please share your email address or the order ID via the Trustpilot request so we can investigate this immediately and make sure everything is handled correctly for you.

Best regards, PixTuner's Team

Pixtuner からの回答

2026年6月12日 に更新

Hello, Peter! Thank you for your feedback. Please be assured that we are a legitimate organization and that all user concerns are reviewed carefully. We are deeply concerned by the severe impression left by your experience and want to actively address what went wrong. Could you please share your order ID or the email you used for the purchase by replying to our Trustpilot request? Your case is our absolute priority the moment we receive this information.

Best regards, PixTuner's Team

Pixtuner からの回答

2026年6月7日

Hi, Jürg! Thank you for your feedback. We are a legitimate business, and we certainly don’t want you to feel this way about your experience. We would like to investigate this immediately to better understand what caused this frustration. Please share your order ID or the email address used for the purchase via Trustpilot so we can assist you directly and resolve your concerns.

Best regards, PixTuner's Team

Pixtuner からの回答

2026年6月7日

Hello! Thank you for sharing your feedback. We want to assure you that we are a legitimate business, and protecting our users' security and trust is our highest priority. We would like to investigate this immediately to understand what caused this frustration. Kindly reply with your order ID or the email address used for the purchase through Trustpilot, so our team can look into your account details and help you.

Best regards, PixTuner's Team

Pixtuner からの回答

2026年6月7日

¡Hola, Patricia! Gracias por informarnos sobre esto. Le aseguramos que operamos como una empresa legítima y nos esforzamos por ser completamente transparentes con nuestros términos de prueba. Nos gustaría investigar este asunto de inmediato. Por favor, responda a nuestra solicitud en Trustpilot con su número de pedido o la dirección de correo electrónico utilizada para la compra para que podamos encontrar sus registros y aclarar esta situación.

Saludos cordiales, Equipo de PixTuner

Pixtuner からの回答

2026年6月7日

Hi, Katy! Please be assured that we are a legitimate organization and that concerns of this nature are reviewed carefully. We want to look into your case right away to find out what caused this negative experience. If you can provide your order ID or the email address used for the purchase here on Trustpilot, we will gladly pull up your records and assist you directly.

Best regards, PixTuner's Team

Pixtuner からの回答

2026年6月7日

Hello, Kristian! Thank you for sharing your experience. We are thrilled to hear that our support team was able to get this sorted out for you. While we are sorry you ran into initial issues with the app, we are incredibly glad we could turn things around and provide a great experience. We appreciate your support!

Best regards, PixTuner's Team

Pixtuner からの回答

2026年6月7日

Hallo! Vielen Dank für Ihre Kontaktaufnahme. Wir sind ein seriöses Unternehmen und nehmen Stornierungsanfragen sehr ernst. Wir bearbeiten diese stets umgehend gemäß unseren AGB. Wir möchten Ihren Fall sofort prüfen, um die Ursache Ihrer negativen Erfahrung mit unserem Support-System zu ermitteln. Wenn Sie uns Ihre Bestellnummer oder die für den Kauf verwendete E-Mail-Adresse hier auf Trustpilot mitteilen, können wir Ihre Anfrage umgehend bearbeiten und das Problem lösen.

Mit freundlichen Grüßen, Ihr PixTuner-Team

Pixtuner からの回答

2026年6月7日

Hallo! Vielen Dank für Ihren Erfahrungsbericht. Zusätzliche Gebühren sind verständlicherweise sehr ärgerlich. Seien Sie versichert, dass wir eine seriöse Plattform sind und die Angelegenheit klären möchten. Wir kümmern uns umgehend um diese Transaktionen. Bitte teilen Sie uns Ihre Bestellnummer oder die E-Mail-Adresse mit, die Sie für den Kauf über Trustpilot verwendet haben, damit unser Team Ihre Transaktionsdaten einsehen und das Problem für Sie lösen kann.

Mit freundlichen Grüßen, Ihr PixTuner-Team

Pixtuner からの回答

2026年6月8日

Hello, Sami! Thank you for sharing your feedback. The situation you described does not align with our standards. We are fully committed to resolving any confusion around your subscriptions and checking why your results didn't match your expectations. If you can provide your order ID or the email address used for the purchase here on Trustpilot, we will gladly look up your profile to thoroughly address your feedback and make things right for you.

Best regards, PixTuner's Team

Pixtuner からの回答

2026年6月8日

Hello, Mona! Please be assured that we are a legitimate organization and that concerns of this nature are reviewed carefully. We want to let you know that our priority is to address and resolve any issues you have faced with your subscription and billing. Please reply to our Trustpilot information request with your order ID or the email address used for the purchase so we can locate your profile and look into your situation.

Best regards, PixTuner's Team

Pixtuner からの回答

2026年6月8日

Hello, Krzysztof! Thank you for sharing your experience. We are a legitimate business, and we certainly don’t want you to feel this way about your experience. The situation you described does not align with our expectations. Could you please share your order ID or the email you used for the purchase by replying to our Trustpilot request so we can locate your profile and look into your situation?

Best regards, PixTuner's Team

Pixtuner からの回答

2026年6月10日 に更新

Hi, Dan! Thank you for your feedback. Please know that we are a legitimate company and take our reputation seriously. We sincerely apologize for the frustration. Our team wants to look into this situation for you immediately, so could you please share your order ID or the email you used for the purchase by replying to our Trustpilot request? We are ready to prioritize your case the moment we hear from you.

Update: We are following up to confirm that we have contacted you and assisted with your inquiry. If there is anything else we can do for you, please do not hesitate to contact our support team at support@pixtuner.tech.

Best regards, PixTuner's Team

Pixtuner からの回答

2026年6月8日

Hello, Marina! Thank you for reaching out. We completely understand your frustration and apologize for the stress surrounding these billing issues. Our application follows strict legal and authorized billing standards, meaning unexpected charges are taken very seriously by our team. Could you please share your order ID or the email you used for the purchase by replying to our Trustpilot request? Your case will be handled as an urgent matter by our support team the second you reply.

Best regards, PixTuner's Team

Pixtuner からの回答

2026年6月10日 に更新

Hello! Please accept our reassurance that our business operates entirely within legal, transparent consumer frameworks. We take accusations of this nature very seriously and want to investigate what caused this experience. Could you please share your order ID or the email you used for the purchase by replying to our Trustpilot request so we can assist you?

Update: We are following up to confirm that we have contacted you and assisted with your inquiry. If there is anything else we can do for you, please do not hesitate to contact our support team at support@pixtuner.tech.

Best regards, PixTuner's Team

Pixtuner からの回答

2026年6月8日

Hello, Dzianis! Thank you for sharing your feedback. Please be assured that we are a legitimate organization and that concerns of this nature are reviewed carefully. We are truly sorry for the frustration and want to investigate exactly what happened with your trial timeline. Could you share your order ID or the email address used for the purchase in the reply to the Trustpilot request, please?

Best regards, PixTuner's Team

Pixtuner からの回答

2026年6月8日

Hi, Alex! Thank you for your review. We are a fully legal company that takes all cancellation requests very seriously, and we always aim to process them promptly in accordance with our terms. Your frustration is completely understandable, and we want to ensure everything is sorted out correctly. Please share your order ID or the email you used for the purchase via Trustpilot so we can resolve this for you.

Best regards, PixTuner's Team