They keep on taking money of my account. I contacted them already several times. Stay away from this company. After this review they contacted me and refunded my money.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
this company has been taking hidden duplicate payments and then on occasion's tripled the fee. I have had to cancel my card to stop further payments from being taken. I have wrote a email requestin... もっと見る
企業が回答しました
Ganz großer Scam! Keine Reaktion auf schriftliche Kündigung über die Email wie in legal terms angegeben. Geld wird trotz mehrfacher Kündigung innerhalb des Testzeitraums einfach eingezogen. HINWEI... もっと見る
企業が回答しました
I canceled my subscription in June 2026 and they have taken another payment. Email from support said no refund. Yet their email stated in June that it was cancelled and no further charges were to be... もっと見る
企業が回答しました
1.3
ひどい
145件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 94％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Scam scam scam
Scam scam scam
Instagram shouldn't be allowing them to advertise. You sign up for a free trial then £69 automatically gets taken out. Can't even find an account to cancel. Have reported.
2025年11月11日
自発的なレビュー
Pixtuner からの回答
Hello, Natasha! Thank you for reaching out about your experience. Please know that we are a legitimate company and take our reputation seriously. The situation you described does not align with our standards at all. To trace exactly what occurred with your trial and make things right, please provide your order ID or the email you used for the purchase through the Trustpilot inquiry so your case can be prioritized for immediate review.
Best regards, PixTuner's Team
These bunch of dishonest chaps
These bunch of dishonest chaps, charge you anyway after offering a free trial of 30 days. DO NOT provide card details, I threatened to report them to police, and they responded by saying they processed the refund. I'm waiting. I hope someone puts their eyes on them. SCAM
2025年11月11日
自発的なレビュー
Pixtuner からの回答
Hello, Lella! We completely understand your frustration regarding subscription charges and any confusion around the trial period. Please be assured that we are a legitimate business, and we absolutely do not authorize unexpected charges. Since we have already initiated the refund on our end, could you please provide your email address used for the purchase and order ID to ensure this is fully resolved for you?
Best regards, PixTuner's Team
This is a scam
This is a scam. Don't sign up. The service was created by Sirajuddeen Cherichi Abdul Seevayi, and he is a scammer. Hope his career is ruined forever
2025年11月7日
自発的なレビュー
Pixtuner からの回答
Hi, Gustaf! Thank you for sharing your thoughts. We want to assure you that we are a legitimate organization dedicated to providing a reliable service, and we take reviews like yours very seriously. We would appreciate the opportunity to review your account and address any issues you've encountered. Could you please send us your email address used for the purchase and order ID?
Best regards, PixTuner's Team
I wish I had checked these reviews…
I wish I had checked these reviews before. As everyone says they are thief. They haven’t let me cancelled the subscription before the first 4 days of the first week. I set my phone’s alarm just to don’t forget this. I cancelled my subscription and got cancellation email as well. But when 1 week was completed they charged me 30 pounds monthly fee🤬 I emailed them but no returns yet. I blocked them from my bank. Such an annoying situation !
2025年11月7日
自発的なレビュー
Pixtuner からの回答
Hello, Funda! We completely understand your disappointment, and we are very sorry for the stress this situation has caused. Kindly note that we are a legitimate business, and we certainly don’t want you to feel this way about your experience. We will look into your cancellation status immediately to find out exactly what happened and explain everything to you. Please share your email address used for the purchase and order ID by replying to our Trustpilot request. We will be glad to improve your experience.
Best regards, PixTuner's Team
Pixtuner からの回答
Hello, PMMJ! Thank you for your feedback. Please know that we are a legitimate company and take our reputation seriously. Our priority is to ensure total transparency for all users. We would like to investigate your account to find out exactly what caused this negative impression and provide you with a clear explanation. Kindly respond with your order ID and email address used for the purchase so we can address your matter immediately.
Best regards, PixTuner's Team
NEVER USE THIS SCAMMING COMPANY
There are times when a ZERO-star rating is called for, and this is one of them. Be warned, people, this company is beyond any I have ever had the misfortune to be involved with. I could write a huge review, but you only need to know this: DO NOT GO ANYWHERE NEAR THIS COMPANY.. Otherwise, you could well end up in A&E with stress and heart failure.
2025年11月4日
自発的なレビュー
Pixtuner からの回答
Hello, Mr Baker! Thank you for your review. We are a fully legal company that takes all requests very seriously, and we always aim to process them promptly in accordance with our terms. To help us understand the core of your complaint and clear up any critical misunderstandings, we need to review your account details. Please provide your order ID and the email address associated with your purchase by replying to this request so that we can resolve this promptly.
Best regards, PixTuner's Team
It's a scam
It's a scam, they keep trying to charge me for a subscription because I accepted to a trial free subscription and the are trying to charge me 40 USD every time they want
2025年11月1日
自発的なレビュー
Pixtuner からの回答
Hi, Claude! Thank you for bringing this matter to our attention. We understand your concern regarding the ongoing subscription charges and apologize for the inconvenience. Please rest assured that we are a reputable business and all transactions are strictly regulated. We would like to look into your account to check your subscriptions and provide you with a resolution. Could you please send your order ID and the email address associated with your purchase by replying to this request? Our team will address your situation immediately.
Best regards, PixTuner's Team
Pixtuner からの回答
Hello, Dimitris! Thank you for sharing your experience. We understand your frustration and wish to formally assure you of our company's legitimacy and transparency. We are ready to thoroughly review your account and guide you through the various subscription plans currently available on our platform. Please respond with your order ID and email address used for the purchase, so our team can investigate your situation and provide a comprehensive explanation.
Best regards, PixTuner's Team
This is an absolute scam!
This is an absolute scam! Their app doesn’t even launch, it’s completely useless and on top of that, they fraudulently charged my account twice without my consent. I never agreed to anything, and when I immediately sent an email to cancel, all I got were useless, automated responses. Their "service" is a complete joke and just a cover for their shady practices.
2025年10月31日
自発的なレビュー
Pixtuner からの回答
Hello, Jerry! Thank you for reaching out about your experience. We acknowledge your frustration regarding the technical issues, and we take reports of unauthorized billing very seriously. Please rest assured that we are a legitimate organization operating with total transparency. We want to investigate your technical issues, review your account, and provide you with a comprehensive explanation of our findings. Please reply with your order ID and email address used for the purchase so that our team can look into your case and resolve it immediately.
Best regards, PixTuner's Team
SCAM COMPANY
As other reviews stated. They will charge your card even tho you cancel and I even sent a email to them to cancel and they promised me it had been. Then 10 days later a £32 charge gets taken and I had to raise a dispute with my bank to get it refunded. SCAM COMANY DO NOT SIGN UP TO ANYTHING THEY OFFER!!!!
2025年10月30日
自発的なレビュー
Pixtuner からの回答
Hi, Dan! We understand your disappointment regarding the £32 charge following your cancellation confirmation. We want to formally assure you that any reports regarding unauthorized billing are handled with the highest level of priority and care. We would appreciate the opportunity to review your subscription history and cancellation status to find out exactly what occurred. Please provide your email address used for the purchase and order ID by replying to this message so we can investigate your case without delay.
Update: We are following up to confirm that we have contacted you and assisted with your inquiry. If there is anything else we can do for you, please do not hesitate to contact our support team at support@pixtuner.tech.
Best regards, PixTuner's Team
There should be a 0-star option
There should be a 0-star option. This is a complete scam and I wish I had been more careful. Now they are regularly trying to withdraw money without any product or possibility to cancel. Avoid at all costs.
2025年10月25日
自発的なレビュー
Pixtuner からの回答
Hello, Hans! Thank you for sharing your situation. We take any reports of unauthorized billing very seriously, and we want to formally assure you that our company operates strictly within regulated payment frameworks. We want to thoroughly look into your case, check why you are experiencing issues accessing the product, and assist you with the cancellation process immediately. Please reply to this request with your email address used for the purchase and order ID so we can address this matter and provide a clear explanation. We will be glad to help you.
Best regards, PixTuner's Team
Total fraud.
Total fraud.
App doesn’t work, and while clearly stating “cancel anytime”, it turns out not possible until 4 days.
Avoid.
2025年10月25日
自発的なレビュー
Pixtuner からの回答
Hi! We understand your frustration regarding the application's performance and the cancellation process. Please rest assured that we strictly adhere to relevant laws and do not restrict users from cancelling their subscriptions. We are eager to investigate your case to identify exactly why you faced a 4-day obstruction and to ensure your issue is fully resolved. Please reply to this message with your email address used for the purchase and order ID. We are ready to take immediate action and assist you properly.
Best regards, PixTuner's Team
Do not use this company
Do not use this company. I cancelled same day as I tried to download this app as I had problems with it and the have charged me three times I have had first two refunds and now waiting for third.
2025年10月24日
自発的なレビュー
Pixtuner からの回答
Hello, Ray! We understand your disappointment caused by the unexpected duplicate charges following your cancellation. Please note that we are a legitimate company and take our reputation seriously. As the first two adjustments have already been completed, we want to audit your account to expedite the final refund and present you with a clear explanation of the timeline. Please reply to this request with your order ID and email address used for the purchase so we can coordinate with our billing department without delay.
Best regards, PixTuner's Team
Stay clear
Stay clear - it’s a scam.
There is no product, subscription runs nevertheless
2025年10月22日
自発的なレビュー
Pixtuner からの回答
Hi, Rune! We understand your concerns and appreciate your time with us. Please be assured that we are a fully legitimate organization offering fully functional products, and all billing operations follow regulated subscription frameworks. We would like to thoroughly review your case to check your product access and subscription status. Please provide your email address used for the purchase and order ID by replying to this message. We are ready to prioritize your case the moment we hear from you.
Update: We are following up to confirm that we have contacted you and assisted with your inquiry. If there is anything else we can do for you, please do not hesitate to contact our support team at support@pixtuner.tech.
Best regards, PixTuner's Team
A total scam
A total scam. They immediately tried to take $60 from my account. My bank blocked the transaction. The scammer continued to try to take money from my account. Do not risk this.
I now have a cancelled credit card and need to update many payments.
2025年10月21日
自発的なレビュー
Pixtuner からの回答
Hello, Gary! Thank you for sharing your experience. We are sorry to hear about the confusion with the charges. Please be assured that we take reports of unauthorized billing very seriously. We sincerely regret the inconvenience caused by your card replacement and want to thoroughly investigate your sign-up history to present you with a comprehensive explanation. Kindly respond with your email address used for the purchase and order ID so we can address this issue.
Best regards, PixTuner's Team
This is a scam
This is a scam. My bank blocked the unauthorised payment and I’ve had to cancel my card!
2025年10月16日
自発的なレビュー
Pixtuner からの回答
Hi, Ashely! Thank you for reaching out. We acknowledge your frustration regarding the blocked transaction and the subsequent cancellation of your card. This is not the experience we want anyone to have. We are a fully legal company that takes all requests very seriously, and we always aim to process them promptly in accordance with our terms. We definitely want to make sure everything is clear and fair for you. Could you share your order ID or the email address used for the purchase in the reply to the Trustpilot request, please?
Best regards, PixTuner's Team
What a con… paid via Apple Pay
What a con… paid via Apple Pay, but on closer inspection took full payment from my account no trial no way to cancel £40 down the drain. App don’t work absolutely a shocker of a rip off don’t get ripped of like me avoid like the plague absolutely con merchants.
2025年10月9日
自発的なレビュー
Pixtuner からの回答
Hello, John! Thank you for sharing your thoughts. We understand your frustration regarding the application's performance and the immediate charge. Please rest assured that we are a reputable business and all our subscription options are fully regulated. We want to look into these transactions and any possible glitches for you immediately. Could you share your order ID or the email address used for the purchase in the reply to the Trustpilot request, please?
Best regards, PixTuner's Team
Pixtuner からの回答
Hi, Chris! Thank you for your feedback. We understand your perspective, but wish to formally assure you and all our users of our company's legitimacy, security, and dedication to transparent business practices. We are fully prepared to resolve any issue you might have encountered. Please reply to this request with your purchase details, including your email address used for the purchase and order ID.
Best regards, PixTuner's Team
SCAM
SCAM - started trial and you have to access via web. But you can't... it's not possible - you just go around in circles trying to access your account. So, realising this, I killed my credit card - treated it as stolen as that's exactly what this is. Shame you and what goes around comes around...
2025年10月11日
自発的なレビュー
Pixtuner からの回答
Hello! Thank you for your review. We are sorry for any misunderstanding that happened. This is not the experience we want anyone to have. We definitely want to make sure everything is clear and fair for you. Could you share your order ID and the email address used for the purchase in the reply to the Trustpilot request, please?
Best regards, PixTuner's Team
¡¡ ES UNA ESTAFA !!
¡¡! ES UNA ESTAFA, NO LA DESCARGUES, PUES TE COBRAN Automáticamente UN AÑO COMPLETO SIN PERIODO DE PRUEBA !!!
2025年10月10日
自発的なレビュー
Pixtuner からの回答
¡Hola, Antonio! Lamentamos su desconcierto respecto al cobro anual, pero queremos asegurarle que somos una empresa de buena reputación dedicada a ofrecer servicios de calidad. Tratamos todos los reportes de facturación inesperada con la máxima prioridad y queremos revisar minuciosamente su cuenta para identificar por qué no se aplicó el periodo de prueba y ofrecerle una explicación clara. Por favor, proporcione su correo electrónico registrado y el ID de su pedido respondiendo a este mensaje.
Saludos cordiales, el equipo de PixTuner
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。