Ploom UK レビュー 1,224

TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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5つ星のうち2の評価

3+ years of using Ploom. Several dissapointments with every iteration of the device(every new model seems to be stronger) but was overall happy .. until now. New price, new sticks. Absolute no matc... もっと見る

企業が回答しました

5つ星のうち5の評価

I love Ploom products, but unfortunately, the site no longer loads for me. The last time I was allowed access was when I received the email about the new device (lovely btw) but now I just get the bla... もっと見る

企業が回答しました

5つ星のうち5の評価

Really impressed with both the products and the service. The Evo sticks come in a good range of flavours and strengths, and the Ploom devices look great with customizable panels. The subscription disc... もっと見る

企業が回答しました

5つ星のうち5の評価

Great products and service! Good variety of flavours and strengths of Evo heated tobacco sticks! Love the different colour Ploom devices and interchangeable choice of panels to co-ordinate with! 15% s... もっと見る

企業が回答しました

企業情報

  1. タバコ提供業者

Ploom UK について

当該企業による記述

Ploom X Advanced heats tobacco instead of burning it. It's a unique combination of authentic taste, refined Heat Flow technology, and personalised style – all coming together to deliver heated tobacco pleasure. These products are not risk-free and are addictive. For adult use only.

FREE DELIVERY OVER £10

SHOP NOW PLOOM CLUB REFER A FRIEND

12 month warranty

Register your device to qualify

In order to ensure that you have the best possible experience with Ploom, we offer customers who register their new Ploom device a 12-month warranty and accidental device damage cover. The Ploom Promise applies to all new devices purchased through our website, Ploom Lounges and our Ploom Accredited Retailers.

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4.2

ほぼ満足

TrustScore 5段階評価の4

1224件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Been trying to find an alternative for…

Been trying to find an alternative for ages and none were really working, but ploom is great, been using it for the last few days and feels a lot better. Also thank you to Freddie, Mike and rich, great lads who made my day!

2025年1月22日
自発的なレビュー
Ploom UK ロゴ

Ploom UK からの回答

Hey Joe,

Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!

We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Eliza @ The Ploom Team

5つ星のうち5の評価

CONVERTED Iqos user very happy with…

CONVERTED Iqos user very happy with price and taste happily try and get on with it as used for 3 years thanks Terry, Aaron and Ioannis

2025年1月25日
自発的なレビュー
Ploom UK ロゴ

Ploom UK からの回答

Hi Lukey,

Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.

Eliza @ The Ploom Team

5つ星のうち2の評価

hate this product

hate this product, tastes horrible! (every flavour i brought) only good thing was the way the lady sold it to me, such a good attitude and great price for how much I received but I will never be buying/using it again.

2025年1月23日
自発的なレビュー
Ploom UK ロゴ

Ploom UK からの回答

Hello Maja,

Thanks for your feedback.
We’re sorry that Ploom didn’t match your expectations.
We will be in touch as we would love to know what we can do better. Alternatively, please contact our Ploom advisors on 0800 876 6594 and we will be happy to assist.

All the best,
Andreea@ The Ploom Team

5つ星のうち5の評価

I bought a Ploom device a while ago and…

I bought a Ploom device a while ago and tried it but went back to smoking cigarettes. I thought I would give it another go as ploom evo sticks are so much cheaper than cigarettes. I bought gold evo sticks and found them really good they have a great taste and are very satisfying I’ve not had a normal cigarette for 3 weeks and am going to stay with the ploom device and the yummy gold sticks.

2025年1月22日
自発的なレビュー
Ploom UK ロゴ

Ploom UK からの回答

Hi Alan,

The Ploom team really appreciate your feedback.

We hope you continue to enjoy Ploom,
Florin @ The Ploom Team

5つ星のうち5の評価

Mike, Freddy richard

Mike, freddy and Richard were really friendly and offered me great customer service. What fantastic staff you have.

2025年1月21日
自発的なレビュー
Ploom UK ロゴ

Ploom UK からの回答

Hi Jeff,

Thanks for your review. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Florin @ The Ploom Team

5つ星のうち5の評価

Freddie mike and Richard were very…

Freddie mike and Richard were very informative and told me a lot about a product which I was unsure about and now will defo use! Top lads

2025年1月21日
自発的なレビュー
Ploom UK ロゴ

Ploom UK からの回答

Hello Kian,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Bogdan @ The Ploom Team

5つ星のうち5の評価

Terry, Nick & Aaron

Tried the ploom heated tobacco and really enjoyed it. I was talked through all I needed to know by Nick, Terry & Aaron and sampled lots a flavours and picked 2 that I liked.
Massive Thanks to the 3 lads!!

2025年1月21日
自発的なレビュー
Ploom UK ロゴ

Ploom UK からの回答

Hello Istvan,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Bogdan @ The Ploom Team

5つ星のうち5の評価

Tried at Reading Services

Tried at Reading Services. Never seen before but wow! Tastes like a cigarette but without the harmful chemicals.
Have vaped for years but will move to this instead.
Great guys Aaron , Terry & Nick! Come down and have a chat!

2025年1月19日
自発的なレビュー
Ploom UK ロゴ

Ploom UK からの回答

Hi Richard,

Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.

Alex @ The Ploom Team

5つ星のうち5の評価

Mikey

Mikey, Rich and Lindsay couldn’t have done more for us.

2025年1月18日
自発的なレビュー
Ploom UK ロゴ

Ploom UK からの回答

Hey Stuart,

Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.

Alex @ The Ploom Team

5つ星のうち5の評価

Just made a passing trip through…

Just made a passing trip through Stafford services when I bumped into Mike, Richey, Lynda who talked me through heated tobacco. Love the concept, tried the bronze and was just really fags.

2025年1月18日
自発的なレビュー
Ploom UK ロゴ

Ploom UK からの回答

Hey Peter,

The Ploom team really appreciate your feedback

We hope you continue to enjoy Ploom,
Alex @ The Ploom Team

5つ星のうち5の評価

Really personable

Really personable, engaging team who did not oversell in a push way. They were very approachable. Mikey, Lindsey and Rich, it was a genuine please to chat.

2025年1月18日
自発的なレビュー
Ploom UK ロゴ

Ploom UK からの回答

Hi Christopher,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Alex @ The Ploom Team

5つ星のうち5の評価

I came this week and met with Richard

I came this week and met with Richard, Mikey and Lindsey who were very informative on ploom and it’s benefits so I will look at purchasing at a later date.

2025年1月15日
自発的なレビュー
Ploom UK ロゴ

Ploom UK からの回答

Hey Rebecca,

Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.

Alex @ The Ploom Team

5つ星のうち5の評価

came this week & didn’t purchase as I’m…

came this week & didn’t purchase as I’m waiting for pay day but I was really impressed with the product and look forward to buying one next month.
Lindsey, Richard and Mike were all really helpful.

Thank you again.

2025年1月15日
自発的なレビュー
Ploom UK ロゴ

Ploom UK からの回答

Hi Katie,

Thanks for your review. We’re so glad that you’re still enjoying Ploom.

Alex @ The Ploom Team

5つ星のうち4の評価

Great experianceLindsey,Mikey and Rich are such a fab…

Lindsey,Mikey and Rich are such a fab team. They were happy chatty and so helpful.
These guys are a credit to your store and product and made my experience relaxed and fun. Rich especially stood out as he was confident and knew exactly what he was talking about

2025年1月18日
自発的なレビュー
Ploom UK ロゴ

Ploom UK からの回答

Hi Carmel,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Alex @ The Ploom Team

5つ星のうち5の評価

Green Option is my Favourite

Thanks to Mikey, Richard and Lindsey for letting me try heated tobacco for free today... I really like green option as it is the same as my cigarillos

2025年1月18日
自発的なレビュー
Ploom UK ロゴ

Ploom UK からの回答

Hello,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Petrica @ The Ploom Team

5つ星のうち5の評価

Bought a ploom in Stafford Services…

Bought a ploom in Stafford Services Lyndsey, Rich and Mike fantastic service and very informative about the product

2025年1月18日
自発的なレビュー
Ploom UK ロゴ

Ploom UK からの回答

Hi Paul,

The Ploom team really appreciate your feedback

We hope you continue to enjoy Ploom!

Petrica @ The Ploom Team

5つ星のうち5の評価

5/5 Ploom customer experience

Very interesting product which I’m excited to use more.
I spoke with Mike, Lyns and Rich all very polite people that were full of knowledge and were ready to answer any questions I had. I don’t normally go out of my way to write reviews but I really believe these guys were worth a mention for their hard work and amazing customer service skills. Well done guys thanks for the Ploom experience!

2025年1月17日
自発的なレビュー
Ploom UK ロゴ

Ploom UK からの回答

Hi Laura,

Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!

If there is anything we can do to make your experience better, please let us know.

Petrica @ The Ploom Team

5つ星のうち5の評価

Stopped on way to airport as seen in my…

Stopped on way to airport as seen in my home in Romania Also, really like the purple and tan coffee flavour and although cold outside, Terry, Aaron, & Nick were friendly and helpful and super quick putting the sale through to not hold us up, thanks for the coffee also

2025年1月18日
自発的なレビュー
Ploom UK ロゴ

Ploom UK からの回答

Hi Tudor,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Petrica @ The Ploom Team

5つ星のうち5の評価

Very friendly

Very friendly, terry and Nick very helpful, got a free coffee

2025年1月18日
自発的なレビュー
Ploom UK ロゴ

Ploom UK からの回答

Hello Mr. Mohammad,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Petrica @ The Ploom Team

5つ星のうち5の評価

Been vaping fancied a change and get…

Been vaping fancied a change and get away from vapes

Liked the baize and flavours so purchased a red and gold device

Thanks Terry,Aaron , nick

2025年1月18日
自発的なレビュー
Ploom UK ロゴ

Ploom UK からの回答

Hi Matthew,

Thank you for your feedback. It’s great to hear that you’re enjoying your Ploom experience.

Petrica @ The Ploom Team

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