Had zero coverage in my area. I asked for a simple refund and the customer support was awful. They made me record videos and send proof for several days in a row despite me not using a single mb/gb of... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Seyahat edeceğim için pocket eSım satın aldım sonra herşey kurulum dahil çok kolay oldu gecenin bir vakti müşteri hizmetleri ile görüşmek istedim anında karşılık verdiler ve bana yardımcı oldular teşe... もっと見る
企業が回答しました
Excellent and easy Arrived in Cuba to be ripped off by O2 for 24 hours after paying extra for a bolt on that should have lasted 7 days not 24 hours. Googled esims and PocketeSIM came top Chose th... もっと見る
企業が回答しました
Yaklaşık bir yıl önce keşfettiğim ve her yurtdışı çıkışımda kullandığım bu servis sağlayıcıyı kesinlikle tavsiye ediyorum. Sanırım muadillerine göre daha ucuz. 5 farklı Avrupa ülkesinde deneyimledim v... もっと見る
企業が回答しました
企業情報
当該企業による記述
Pocket eSIM is on a mission to transform the way travelers stay connected, recognizing the vital role seamless communication plays in modern travel experiences. Born from a passion for travel and technology, our journey began in 2021 as a mobile wifi solutions company under PWT Teknoloji A.S. In 2023, we expanded our horizons to focus on e-SIM solutions, driven by a vision to make travel communication worry-free and connected. With Pocket eSIM, travelers can enjoy uninterrupted connectivity on their adventures, freeing them from the constraints of traditional SIM cards and roaming charges. Our innovative eSIM solutions promise to redefine travel connectivity, empowering adventurers to stay seamlessly connected wherever their journeys take them.
連絡先
Caddebostan mah. Caddebostan iskele sk. no:16-18B Kadikoy Istanbul, 34728, Istanbul, トルコ
- support@pocketesim.com
- pocketesim.com
4.4
優良
168件のレビュー
ネガティブなレビューの 72％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Pocket eSIM
Pocket eSIM fazlasıyla güvenilir ve kaliteli bir uygulama fazlasıyla memnun kaldım..
2026年2月20日
自発的なレビュー
Pocket eSIM からの回答
Merhaba Hüseyin bey,
Değerli geri bildiriminiz için teşekkür ederiz. Hizmetimizden memnun kalmanız bizi mutlu etti. Sizlere kesintisiz ve güvenilir dijital iletişim çözümleri sunmak için çalışmaya devam ediyoruz.
Bir sonraki seyahatinizde de yanınızda olmayı çok isteriz. Keyifli yolculuklar dileriz! ✈️💙
Sevgiler,
Pocket eSIM Ekibi
Its good oportunity to communicate…
Its good oportunity to communicate globally by using this way because it's safest and fastest eSIM.
2026年2月20日
自発的なレビュー
Pocket eSIM からの回答
Hello Elias,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Budget&user friendly!
It is great in terms of value for money! Besides when you have technical issues, you can easily reach customer service through whatsapp and they solve your problem quickly!
2026年1月5日
自発的なレビュー
Pocket eSIM からの回答
Dear Eren,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Pocket eSIM からの回答
Dear Nimco,
We are truly very sorry to hear about your experience. Customer satisfaction is always our top priority, and it genuinely upsets us to know that we did not meet your expectations this time. Please know that we take comments like yours seriously and use them to improve our service.
We would really appreciate the opportunity to make things right for you. Could you please contact us directly via WhatsApp so we can look into your case in detail and offer a proper solution? Once we review the situation, we will do our very best to provide a fair resolution and restore your confidence in our service.
Thank you for bringing this to our attention, and we truly hope to hear from you soon so we can assist you personally.
+905316945007
Pocket eSIM からの回答
Hello,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
By providing a testimony about how you…
By providing a testimony about how you may access YouTube without internet connection I did it
2025年1月28日
自発的なレビュー
Pocket eSIM からの回答
Dear Ommy,
We are truly very sorry to hear about your experience.
Customer satisfaction is always our top priority, and it genuinely upsets us to know that we did not meet your expectations this time. Please know that we take comments like yours seriously and use them to improve our service.
We would really appreciate the opportunity to make things right for you. Could you please contact us directly via WhatsApp so we can look into your case in detail and offer a proper solution? Once we review the situation, we will do our very best to provide a fair resolution and restore your confidence in our service.
Thank you for bringing this to our attention, and we truly hope to hear from you soon so we can assist you personally.
+905316945007
I’m very happy with this eSIM
I’m very happy with this eSIM! I activated it in South America and it worked perfectly from the start, with excellent signal and fast internet. Very easy to use and extremely useful while traveling. Highly recommended!
2026年1月27日
自発的なレビュー
Pocket eSIM からの回答
Hello Georgiana,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Moskova’da ve St petersburgda kullandım…güzel çekiyor
Moskova’da ve St petersburgda kullandım memnun kaldım
2026年1月24日
自発的なレビュー
Pocket eSIM からの回答
Merhaba Gülcan hanım,
Değerli geri bildiriminiz için teşekkür ederiz. Hizmetimizden memnun kalmanız bizi mutlu etti. Sizlere kesintisiz ve güvenilir dijital iletişim çözümleri sunmak için çalışmaya devam ediyoruz.
Bir sonraki seyahatinizde de yanınızda olmayı çok isteriz. Keyifli yolculuklar dileriz! ✈️💙
Sevgiler,
Pocket eSIM Ekibi
Plz sim open kro
2026年1月22日
自発的なレビュー
Pocket eSIM からの回答
Hello Muzmal,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Güvenilir, hızlı, basit, aktif destek hattı
Hiç problem yaşamıyorum. Yurtdışına çıkarken sürekli Pocket eSIM kullanıyorum. Sinyal sorunu yok, çok hızlı ve basit kurulumu var. WhatsApp yapayzeka desteği oldukça başarılı. Herkese öneririm
2026年1月19日
自発的なレビュー
Pocket eSIM からの回答
Merhaba Bahattin bey,
Değerli geri bildiriminiz için teşekkür ederiz. Hizmetimizden memnun kalmanız bizi mutlu etti. Sizlere kesintisiz ve güvenilir dijital iletişim çözümleri sunmak için çalışmaya devam ediyoruz.
Bir sonraki seyahatinizde de yanınızda olmayı çok isteriz. Keyifli yolculuklar dileriz! ✈️💙
Sevgiler,
Pocket eSIM Ekibi
Very nice app have good price
Very nice app have good price
They have also very good costumer service very helpfull
2026年1月17日
自発的なレビュー
Pocket eSIM からの回答
Dear Izaura,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Pocket eSIM からの回答
Hello Nomore,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Tesekkurler,
2026年1月12日
自発的なレビュー
Pocket eSIM からの回答
Merhaba Nihal hanım,
Değerli geri bildiriminiz için teşekkür ederiz. Hizmetimizden memnun kalmanız bizi mutlu etti. Sizlere kesintisiz ve güvenilir dijital iletişim çözümleri sunmak için çalışmaya devam ediyoruz.
Bir sonraki seyahatinizde de yanınızda olmayı çok isteriz. Keyifli yolculuklar dileriz! ✈️💙
Sevgiler,
Pocket eSIM Ekibi
Terrible customer service. Unwilling to refund!
I bought the biggest data package and I was told that I would be provided with a local number but unfortunately this was not provided since this is not a service that eSIM provide. This was not made clear and the fact that I was told the opposite is disappointing and not truthful. I asked for a full refund and was denied. I asked for a partial refund since I have only used 1.75% of the package I purchased but was refused. Very unhelpful and uncooperative.
2026年1月6日
自発的なレビュー
Pocket eSIM からの回答
Dear Peter,
eSIM allows you to use mobile data during your travels. Please note that we do not provide a phone number with the eSIM. As per our sales policy, a full refund is not possible. Unfortunately, we are unable to offer refunds or exchanges once a package has been activated.
As a gesture of goodwill, we have added Pocket Money to your account for use on your next trip.
Thank you for choosing us, and we wish you a great day.
Pocket eSIM Support Team
I used in Bosnia and Herzegovina and it…
I used in Bosnia and Herzegovina and it was very good
2025年12月27日
自発的なレビュー
Pocket eSIM からの回答
Hello Ahmet,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Very good app
2025年12月25日
自発的なレビュー
Pocket eSIM からの回答
Hello Ege,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Her yerde muhteşem çekti çok kurtarıcı…
Her yerde muhteşem çekti çok kurtarıcı yurt dışı için ideal
2025年12月5日
自発的なレビュー
Pocket eSIM からの回答
Merhaba Ülkü hanım,
Değerli geri bildiriminiz için teşekkür ederiz. Hizmetimizden memnun kalmanız bizi mutlu etti. Sizlere kesintisiz ve güvenilir dijital iletişim çözümleri sunmak için çalışmaya devam ediyoruz.
Bir sonraki seyahatinizde de yanınızda olmayı çok isteriz. Keyifli yolculuklar dileriz! ✈️💙
Sevgiler,
Pocket eSIM Ekibi
Pocket eSIM からの回答
Merhaba,
Değerli geri bildiriminiz için teşekkür ederiz. Hizmetimizden memnun kalmanız bizi mutlu etti. Sizlere kesintisiz ve güvenilir dijital iletişim çözümleri sunmak için çalışmaya devam ediyoruz.
Bir sonraki seyahatinizde de yanınızda olmayı çok isteriz. Keyifli yolculuklar dileriz! ✈️💙
Sevgiler,
Pocket eSIM Ekibi
Free minute 1 GB data
2025年11月26日
自発的なレビュー
Pocket eSIM からの回答
Hello Hariom,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
It was very easy to apply it.Buy it and…
It was very easy to apply it.Buy it and use it.
Price is so reasonable.
2025年11月19日
自発的なレビュー
Pocket eSIM からの回答
Dear Müjde,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
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