Had zero coverage in my area. I asked for a simple refund and the customer support was awful. They made me record videos and send proof for several days in a row despite me not using a single mb/gb of... もっと見る
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レビュアーのコメントを見てみましょう
Seyahat edeceğim için pocket eSım satın aldım sonra herşey kurulum dahil çok kolay oldu gecenin bir vakti müşteri hizmetleri ile görüşmek istedim anında karşılık verdiler ve bana yardımcı oldular teşe... もっと見る
企業が回答しました
Excellent and easy Arrived in Cuba to be ripped off by O2 for 24 hours after paying extra for a bolt on that should have lasted 7 days not 24 hours. Googled esims and PocketeSIM came top Chose th... もっと見る
企業が回答しました
Yaklaşık bir yıl önce keşfettiğim ve her yurtdışı çıkışımda kullandığım bu servis sağlayıcıyı kesinlikle tavsiye ediyorum. Sanırım muadillerine göre daha ucuz. 5 farklı Avrupa ülkesinde deneyimledim v... もっと見る
企業が回答しました
企業情報
当該企業による記述
Pocket eSIM is on a mission to transform the way travelers stay connected, recognizing the vital role seamless communication plays in modern travel experiences. Born from a passion for travel and technology, our journey began in 2021 as a mobile wifi solutions company under PWT Teknoloji A.S. In 2023, we expanded our horizons to focus on e-SIM solutions, driven by a vision to make travel communication worry-free and connected. With Pocket eSIM, travelers can enjoy uninterrupted connectivity on their adventures, freeing them from the constraints of traditional SIM cards and roaming charges. Our innovative eSIM solutions promise to redefine travel connectivity, empowering adventurers to stay seamlessly connected wherever their journeys take them.
連絡先
Caddebostan mah. Caddebostan iskele sk. no:16-18B Kadikoy Istanbul, 34728, Istanbul, トルコ
- support@pocketesim.com
- pocketesim.com
4.4
優良
168件のレビュー
ネガティブなレビューの 72％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very cheap and very usefull
Very cheap and very usefull. I was able to use it in all European countries.
2025年11月17日
自発的なレビュー
Pocket eSIM からの回答
Hello Şenol,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
First time I m going to abroad and easy…
First time I m going to abroad and easy way to used gb with pocket eSIm . Everybody my friendss family used this app and they told them to me :)
2025年11月15日
自発的なレビュー
Pocket eSIM からの回答
Hello Zübeyde,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Easy to use
Excellent and easy
Arrived in Cuba to be ripped off by O2 for 24 hours after paying extra for a bolt on that should have lasted 7 days not 24 hours. Googled esims and PocketeSIM came top
Chose the unlimited package as I had to work while away. Seamless download in the hotel. Easily activated. Excellent connectivity
Very happy customer 😀
Will use again when we travel.
2025年11月3日
自発的なレビュー
Pocket eSIM からの回答
Dear Tanya,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Gbtım sanki tükenmiyor çok ucuz ve…
Gbtım sanki tükenmiyor çok ucuz ve güzel bir uygulama
2025年11月7日
自発的なレビュー
Pocket eSIM からの回答
Merhaba Enes bey,
Değerli geri bildiriminiz için teşekkür ederiz. Hizmetimizden memnun kalmanız bizi mutlu etti. Sizlere kesintisiz ve güvenilir dijital iletişim çözümleri sunmak için çalışmaya devam ediyoruz.
Bir sonraki seyahatinizde de yanınızda olmayı çok isteriz. Keyifli yolculuklar dileriz! ✈️💙
Sevgiler,
Pocket eSIM Ekibi
Özellikle yardım robotunun kendi…
Özellikle yardım robotunun kendi dilimde olması harikaydi
2025年11月2日
自発的なレビュー
Pocket eSIM からの回答
Merhaba Erol bey,
Değerli geri bildiriminiz için teşekkür ederiz. Hizmetimizden memnun kalmanız bizi mutlu etti. Sizlere kesintisiz ve güvenilir dijital iletişim çözümleri sunmak için çalışmaya devam ediyoruz.
Bir sonraki seyahatinizde de yanınızda olmayı çok isteriz. Keyifli yolculuklar dileriz! ✈️💙
Sevgiler,
Pocket eSIM Ekibi
promotional code that didnt work
I had a promotional code that didn’t work ! It took the 24/7 WhatsApp number exactly 3:20 min to answer
2025年11月1日
自発的なレビュー
Pocket eSIM からの回答
Dear Omar,
We have contacted you on WhatsApp, yet haven't received a response. Please contact us back if the promotion code that we provided does not work. We are looking forward to hear back from you.
Thanks for choosing us,
Pocket eSIM Customer Support Team
Thank you for your interest, I recommend it to everyone.
Thank you for your interest
2025年10月20日
自発的なレビュー
Pocket eSIM からの回答
Hello dear Cuneyt,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Me and my partner got their esim in…
Me and my partner got their esim in cyprus, mine wouldn't activate and my partner's activated, but doesn't have any internet connection. Customer service seems to be non existent. Also the absolutely worst ux ui I have ever seen in an app
2025年10月18日
自発的なレビュー
Pocket eSIM からの回答
Dear Olga,
I texted you on support desk, yet never received a response. We can guide you quickly about this issue. Please text us on WhatsApp: +905316945007.
Have a lovely day,
Pocket eSIM Support Team
The promise of 24/7 support is fake!
I bought a 2-week eSIM for France on the evening of Oct 12 from Montreal. At the time it appeared that the eSIM had been installed successfully. However, some five hours later as the plane I was flying on was approaching France I tried to test the eSIM. Shockingly, I was unable to find and use it. I spent hours over the following 2-3 days trying to seek assistance from their support team (first through chat line and subsequently by email) to no avail. This suggests to me that the promise of 24/7 support by the company is fake and misleading if not fraudulent. Otherwise they should have offered me a prompt full refund, at least.
2025年10月15日
自発的なレビュー
Pocket eSIM からの回答
Dear Behrooz,
We were informed that issue was resolved. Please text us back if it is ongoing. Sorry about this inconvenience. You can text us on WhatsApp anytime you encounter an issue about our service. We will gladly assist you.
Thanks for your feedback,
Pocket eSIM Support Team
Çok iyi bir uygulama
2025年9月1日
自発的なレビュー
Pocket eSIM からの回答
Merhaba,
Değerli geri bildiriminiz için teşekkür ederiz. Hizmetimizden memnun kalmanız bizi mutlu etti. Sizlere kesintisiz ve güvenilir dijital iletişim çözümleri sunmak için çalışmaya devam ediyoruz.
Bir sonraki seyahatinizde de yanınızda olmayı çok isteriz. Keyifli yolculuklar dileriz! ✈️💙
Sevgiler,
Pocket eSIM Ekibi
Very good performance
2025年9月29日
自発的なレビュー
Pocket eSIM からの回答
Hello İsmail,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Nerede olursanız olun hiç sıkıntı…
Nerede olursanız olun hiç sıkıntı yaşamazsınız. Kullanacağınız güvenli, kullanması kolay, her yerde erişimi iyi olan bir e-sim.
2025年9月26日
自発的なレビュー
Pocket eSIM からの回答
Merhaba Ezgi hanım,
Değerli geri bildiriminiz için teşekkür ederiz. Hizmetimizden memnun kalmanız bizi mutlu etti. Sizlere kesintisiz ve güvenilir dijital iletişim çözümleri sunmak için çalışmaya devam ediyoruz.
Bir sonraki seyahatinizde de yanınızda olmayı çok isteriz. Keyifli yolculuklar dileriz! ✈️💙
Sevgiler,
Pocket eSIM Ekibi
They answered my question sincerely and…
They answered my question sincerely and ım glad to them.They work professionally.
2025年9月21日
自発的なレビュー
Pocket eSIM からの回答
Hello,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Pocket eSIM からの回答
Hello,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Pocket eSIM からの回答
Merhaba Şakir bey,
Değerli geri bildiriminiz için teşekkür ederiz. Hizmetimizden memnun kalmanız bizi mutlu etti. Sizlere kesintisiz ve güvenilir dijital iletişim çözümleri sunmak için çalışmaya devam ediyoruz.
Bir sonraki seyahatinizde de yanınızda olmayı çok isteriz. Keyifli yolculuklar dileriz! ✈️💙
Sevgiler,
Pocket eSIM Ekibi
It is a very useful program and…
It is a very useful program and customer service is very interested, thank you very much.
2025年9月7日
自発的なレビュー
Pocket eSIM からの回答
Hello Cesim,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
Harika bir uygulama ve sorunsuz her…
Harika bir uygulama ve sorunsuz her ülkede çalışıyor.
2025年7月1日
自発的なレビュー
Pocket eSIM からの回答
Merhaba Recep bey,
Değerli geri bildiriminiz için teşekkür ederiz. Hizmetimizden memnun kalmanız bizi mutlu etti. Sizlere kesintisiz ve güvenilir dijital iletişim çözümleri sunmak için çalışmaya devam ediyoruz.
Bir sonraki seyahatinizde de yanınızda olmayı çok isteriz. Keyifli yolculuklar dileriz! ✈️💙
Sevgiler,
Pocket eSIM Ekibi
Pocket eSIM からの回答
Merhaba,
Değerli geri bildiriminiz için teşekkür ederiz. Hizmetimizden memnun kalmanız bizi mutlu etti. Sizlere kesintisiz ve güvenilir dijital iletişim çözümleri sunmak için çalışmaya devam ediyoruz.
Bir sonraki seyahatinizde de yanınızda olmayı çok isteriz. Keyifli yolculuklar dileriz! ✈️💙
Sevgiler,
Pocket eSIM Ekibi
Easily I used my phone in USA.Also it…
Easily I used my phone in USA.Also it is not expensive.So useful for me in my USA vacation
2025年8月29日
自発的なレビュー
Pocket eSIM からの回答
Hello Belgin,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
I will plan to use it in Greece
I will plan to use it in Greece
I will plan to use it in Greece I investigated then I decide buy this because is the most common and popular e sim company.
2025年8月23日
自発的なレビュー
Pocket eSIM からの回答
Hello Tuna,
Thank you for your valuable feedback. We're glad to hear that you're satisfied with our service. We remain committed to providing seamless and reliable digital connectivity solutions.
We’d love to be part of your next journey as well. Wishing you great travels! ✈️💙
Best regards,
Pocket eSIM Team
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