Posh Virtual Receptionists UK レビュー 

45
•
TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

So far so good, the customer service are really nice and quick to help get the service exactly as we want it. We were always nervous about handing over our phone lines over to a separate company... もっと見る

企業が回答しました

5つ星のうち1の評価

Good sales guy. TERRIBLE phone handlers. Lost me thousands £ in sales. Also a company who thinks they can bill you for doing absolutely nothing. Will be taking action legally. To recover damages and a... もっと見る

企業が回答しました

5つ星のうち5の評価

We started using Posh just over a month ago. The service is fantastic. Not missing a call 24/7 has given rise to a definite uptick in new enquiries and work. The service is smooth and professional,... もっと見る

企業が回答しました

5つ星のうち5の評価

Very professional and responsive - exactly what I need as a small business owner. They worked with me to create a call answering flow that suits my business and I've had no issues with it. Have had c... もっと見る

企業が回答しました

企業情報

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Posh Virtual Receptionists UK について

当該企業による記述

Posh is a 24/7/365 virtual receptionist business that aims to please clients with a professional call answering service.

We are here to help your business succeed. Whatever your area of expertise; whether you’re a lawyer growing your firm, a small business looking to expand, or a startup dreaming big, a Posh Virtual Receptionist service can help take your company to the next level.

Our clients save on average 10 hours per month by letting Posh Virtual Receptionists handle their calls; allowing them to get back to what they love; running their business. Our Posh receptionists are trained to handle calls as if they were a part of your business.

At Posh there are no long-term agreements. We work on a rolling month-to-month contract. And we are so confident you will love our service; we offer a 7-day free trial. No card details required, and no strings attached. Seven days (or 250 mins, whichever comes first) on us.

We are often more than 50% cheaper than some of our competitors with no compromise on our service offering or professionalism. All Posh clients receive 24/7 live answering, call transfers, and access to our mobile App and portal at no additional cost.

Services

Prices

FREE TRIAL

当該企業による記述

Free Trial

Use our services for 7 days on us

Use our services for 7 days on us
We are so confident you will love our service, we offer a 7-day free trial…no card details required, and no strings attached. Seven days (or 250 mins, whichever comes first) on us.

連絡先

4.5

優良

TrustScore 5段階評価の4.5

45件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(45)

過去12か月のレビュー数: 13件

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5つ星のうち5の評価

I'd highly recommend POSH for…

I'd highly recommend POSH for businesses interested in a professional and flexible virtual receptionist service. We've been really pleased with the service they have provided. The account team are highly attentive, responsive and professional. They listen carefully to our requirements and help design the best solution. The call handlers are professional and the information they provide to us is prompt and accurate. If there are issues, they are dealt with quickly. Overall great experience.

2025年7月20日
Posh Virtual Receptionists UK ロゴ

Posh Virtual Receptionists UK からの回答

Thank you, Douglas, for the kind words. Both our Call Handlers and Customer Service team are delighted to be working with you, and we’re looking forward to continuing our partnership moving forward. 😊

5つ星のうち5の評価

Very professional and responsive

Very professional and responsive - exactly what I need as a small business owner.
They worked with me to create a call answering flow that suits my business and I've had no issues with it. Have had customers compliment those they've spoken to initially. Calls are answered 24/7 and the email summaries sent through immediately.

2025年5月12日
自発的なレビュー
Posh Virtual Receptionists UK ロゴ

Posh Virtual Receptionists UK からの回答

Thank you for your review! I’ve shared your feedback with the relevant teams, and it truly made their day. Our customers are at the heart of everything we do, and I’m so glad that came through in your experience with us. :)

5つ星のうち5の評価

Exceptional Service and Professionalism

I had a great experience with this company. Their team was incredibly professional, patient, and handled a difficult situation with care and understanding. It was clear they truly value their customers and are committed to providing high-quality service, even in challenging circumstances.

A special thank you to Jennifer, who went above and beyond—her calm and courteous approach really stood out. It’s rare to come across a team that manages tough conversations with such grace.

Highly recommended for anyone looking for a trustworthy and reliable company.

2025年4月10日
Posh Virtual Receptionists UK ロゴ

Posh Virtual Receptionists UK からの回答

Thank you so much for your kind words. Everything you’ve mentioned is exactly what we strive for as a team, putting our customers at the heart of everything we do! Jennifer is truly exceptional, and I know your feedback will absolutely make her day. Comments like yours really do give the whole team a boost. We’re looking forward to a long and successful partnership :)

5つ星のうち5の評価

Great service

Great service. I've been using them for a while now, really professional.

2025年2月27日
自発的なレビュー
Posh Virtual Receptionists UK ロゴ

Posh Virtual Receptionists UK からの回答

Thank you for your review :)

5つ星のうち1の評価

Another spamming company who pester you with emails

Not used this company or never will use them. This is another company who scrolls through certain websites or purchase email addresses from dodgy companies then spam us with their company info. I will be going back to the website that i believe they obtained my personal details from as i have received many more spam emails from other companies targeting the business i am in. getting ten similar emails everyday is frankly a pain in the a###.
I would also mention that spam marketing without my permission is illegal where posh.com will be added to the list of breaching GDPR regs.

2024年11月23日
自発的なレビュー
Posh Virtual Receptionists UK ロゴ

Posh Virtual Receptionists UK からの回答

Dear Mike,

If I understand correctly, you haven't used our services?

However, I am sorry our marketing communications were not relevant to you or your business. As with all email marketing, there is the option to unsubscribe to prevent further communications from being received. I see other companies have also made you aware of this feature.

To be on the safe side, if you can provide your company name I can request that your contact details be removed from any further distribution. Please provide this at your earliest convenience and I will ensure this matter is resolved for you. Alternatively, just unsubscribe as suggested above.

I would like to reassure you that we are fully compliant with all GDPR regulations. Likewise, any third-party providers we may use.

Sorry we were unable to show you the benefits and quality of our service this time.

5つ星のうち5の評価

As a high rated company here at NPP…

As a high rated company here at NPP neuro group, we can not recommend POSH enough. This service has a huge impact on the company it's self answering numerous amounts of calls a day. The service is very reliable and professional and we will continue to use them.

2024年9月20日
自発的なレビュー
Posh Virtual Receptionists UK ロゴ

Posh Virtual Receptionists UK からの回答

Thank you so much for sharing your experience! We're thrilled to hear how we have positively impacted your team. We look forward to continuing our partnership!

5つ星のうち5の評価

Posh plus Performance

We have been with Posh around 18 months.
The system has worked seamlessly and efficiently and has meant we have been able to work effectively without excessive cost to our business.

I would recommend all to the service Posh offer.

2024年9月20日
自発的なレビュー
Posh Virtual Receptionists UK ロゴ

Posh Virtual Receptionists UK からの回答

Thank you for trusting us the past 18 months! Your recommendation means a lot to us, and we're excited to keep supporting your team :)

5つ星のうち5の評価

Posh stop gap turns into full time setup

We have used Posh as a stop gap solution when our previous phone handler left his position back in 2022. Have been so happy with the service that we never replaced him. Thanks team!

2024年9月20日
自発的なレビュー
Posh Virtual Receptionists UK ロゴ

Posh Virtual Receptionists UK からの回答

We're so glad to hear that we have become the solution for your business and we truly appreciate your kind words :)

5つ星のうち5の評価

I never miss a lead thanks to this excellent service.

I am thoroughly impressed with the call answering service provided! This service has been a game-changer for my productivity. I no longer face interruptions during focused work or meetings thanks to the efficient handling of calls. The instant messages detailing caller information are incredibly useful; they allow me to respond promptly if the situation is urgent or requires immediate attention.

The brief and to-the-point nature of the calls ensures that only essential information is captured, which not only keeps costs down but also streamlines communication. My customers have consistently praised the politeness and professionalism of the team, which reflects positively on my business. The best part is that I never miss a lead thanks to this excellent service.

A heartfelt thank you to the team for such a stellar job!

2024年8月23日
自発的なレビュー
Posh Virtual Receptionists UK ロゴ

Posh Virtual Receptionists UK からの回答

Thank you for your thoughtful review :) We are so pleased to hear that our service has been so beneficial to you. It’s particularly great to know that your customers value the professionalism and politeness of our team—I have passed your feedback on to them. At the heart of our mission is a commitment to exceptional customer service, and it’s rewarding to see that reflected in your experience :)

5つ星のうち5の評価

Helping streamline our operations

As the CEO, I can confidently say that Posh has been an invaluable asset to our organization. It has significantly streamlined our operations, freeing up valuable time by efficiently handling cold sales inquiries. This allows our team to focus on more strategic tasks, ultimately driving our business forward.

2024年8月23日
自発的なレビュー
Posh Virtual Receptionists UK ロゴ

Posh Virtual Receptionists UK からの回答

Thank you for the kind words. We're so pleased that we are helping to free up time for you and your team to focus on other, more important, areas of the business :)

5つ星のうち5の評価

We would definitely recommend Posh!

We would definitely recommend Posh!

Having used a number of call centres over the last 20 years, I would say that Posh stand out as the most professional and flexible.

Their fees are reasonable certainly in line with the industry averages but they excel in client care and in leaving that all important perfect first impression.

Many of our biggest clients have said “Oh I spoke to Sally who was lovely on the phone”, or “I left a message with Daniel who was very professional”, it is these brief, but important mini-moments that set the tone for a long term business relationship.

We will be staying with Posh and in their capable hands for many years to come.

2024年7月17日
自発的なレビュー
Posh Virtual Receptionists UK ロゴ

Posh Virtual Receptionists UK からの回答

Thank you for the wonderful review. We strive to make sure customer service is at the heart of everything we do. As a business, we know how important first impressions are. We are looking forward to a long and successful partnership :)

5つ星のうち4の評価

Excellent Client Care

After a few teething problems to do with telephone numbers and passing on communications with me things (all of which were acknowledged by Posh with no quibbles and some financial compensation)have now perked up. My phone number is for regulatory purposes only so I have few calls inbound but it is an excellent service and the staff are very focused on customer care.

2024年2月12日
Posh Virtual Receptionists UK ロゴ

Posh Virtual Receptionists UK からの回答

Thank you for your review. Our customers are at the center of everything we do and I'm pleased your issues were resolved quickly and to your satisfaction :)

5つ星のうち5の評価

Reliable, Professional & Affordable

Very good service, been using Posh for almost a year to help manage incoming calls for my business. The service is very reliable and professional.

2024年6月27日
Posh Virtual Receptionists UK ロゴ

Posh Virtual Receptionists UK からの回答

Thank you for your review, Alexander. We are really pleased to hear your are finding the service useful, reliable and professional :)

5つ星のうち4の評価

Very impressed

I am very impressed with the team at posh. They are highly professional and skilled in what they do. The service they provide is top-notch, with a high-end feel. However, there is one important aspect that I would like to see improved: call recording. It would be beneficial to have the option to listen back on calls for reference and quality assurance purposes. Other than that, I am extremely happy with the service and would highly recommend it.

2024年6月19日
自発的なレビュー
Posh Virtual Receptionists UK ロゴ

Posh Virtual Receptionists UK からの回答

Hi Darren, thank you so much for your review and we agree, call recording would be an excellent addition to our service. We have fed this back to our technical team and we hope to see it as a feature in the future. We are really pleased that you are happy with the service!

5つ星のうち5の評価

Excellent service very professional

Excellent service very professional

2024年6月6日
Posh Virtual Receptionists UK ロゴ

Posh Virtual Receptionists UK からの回答

Thank you very much for your review, Tim. We are pleased you are finding the service excellent and professional :)

5つ星のうち5の評価

Really pleased

Really pleased! These guys are professional and responsive, always hear back same day if I email in with any questions or changes. We all really like the app and portal too!

2024年6月17日
自発的なレビュー
Posh Virtual Receptionists UK ロゴ

Posh Virtual Receptionists UK からの回答

Its great to hear that you're pleased with our service and find our team professional and responsive. Your feedback means a lot to us as a business. We're are always happy to help anytime you have questions. Thanks again for your support!

5つ星のうち5の評価

First rate service

We started using Posh just over a month ago. The service is fantastic. Not missing a call 24/7 has given rise to a definite uptick in new enquiries and work. The service is smooth and professional, and the call information we receive spot on and exactly what we need. Can't recommend them enough

2024年6月13日
自発的なレビュー
Posh Virtual Receptionists UK ロゴ

Posh Virtual Receptionists UK からの回答

Thank you for your review, we are so pleased you have seen an uptick in business :)

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