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Posterstore レビュヌ 744

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TrustScore 5段階評䟡の3.5

3.7

ポスタヌ店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

If I could leave less than 1 star I would... the time and effort spent trying to claim my recent order (#4766358). I still haven't received it after a horrible 3 attempts from BROAD REACH/ASENDIA. S... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Quality of item is very good, packaging was protective and item was easy to put together. Only issue was tracking, but that was beyond their control. 3rd party they used took days to deliver package d... もっず芋る

5぀星のうち5の評䟡

I love all my new pictures! Great sale, easy to navigate website, lots of options (sizing & colours) and free shipping! Really enjoyed putting them up. I will definitely be ordering again when I redo... もっず芋る

5぀星のうち4の評䟡

Achat en ligne convivial. Livraison en deux colis. Tracking difficile à suivre pour 2 iÚme colis. Difficile de rejoindre le service à la clientÚle, ai du m’y prendre à plusieurs reprises; pas de s... もっず芋る

䌁業情報

  1. ポスタヌ店
  2. むンテリア デザむン店

連絡先

3.7

たあたあ

TrustScore 5段階評䟡の3.5

744件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

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5぀星のうち3の評䟡

Hello

Hello, couldn’t get a straight answer on delivery date, it took about 15 days instead of 5-6 and then the wrong item came.

You then sent the right item within 5 days.

2025幎2月15日
Posterstore ロゎ

Posterstore からの回答

Hi,

We sincerely apologize for the delay in the delivery of your parcel. We understand how important timely delivery is, and we strive to ensure that every order arrives as quickly as possible.

Delays can be frustrating, especially when you’re eager to receive your order. While we work closely with our shipping partners to minimize disruptions, unforeseen circumstances can sometimes occur. Please rest assured that we are continually reviewing our logistics processes to improve your experience.

Your feedback is invaluable to us, and we take it seriously as we aim to enhance our services. If you have any further concerns or need assistance, please reach out to our Customer Service team. We are committed to resolving any issues and ensuring your satisfaction.

Thank you for your understanding and patience. We appreciate your support and hope to serve you better in the future.

POSTER STORE

5぀星のうち3の評䟡

The frames are nice and thick

The frames are nice and thick. It came with lots of dust that got stuck on the acrylic glass and wiping them both scratched the glass and gave me splinters.

2025幎2月16日
Posterstore ロゎ

Posterstore からの回答

Hi Abirami,

We're sorry to hear your frames arrived damaged. While we carefully choose our packaging to ensure safe delivery, occasional damage can still occur during transit. We apologize for any inconvenience this has caused and appreciate your understanding.

We can see that you are already in contact with one of our customer service agents, who will provide you the best solution for your concern.

Thank you for your patience. We look forward to assisting you and ensuring your satisfaction.

POSTER STORE

5぀星のうち1の評䟡

Item arrived late and damaged

2025幎2月6日
Posterstore ロゎ

Posterstore からの回答

Hi Michelle,

We’re very sorry to hear your order was damaged during transit. We take great care to package all orders securely, using durable tubes or flat packaging based on the order’s size and nature. Our goal is to protect your items with high-quality materials, and we regret that this wasn’t your experience.

As we couldn't find any contact information with your review, please reach out to our Customer Service team directly. This will help us resolve the issue promptly and find the best solution for you.

Thank you for your understanding. We look forward to assisting you and ensuring your satisfaction.

Team Poster Store

5぀星のうち2の評䟡

Not the Quality of a Poster

These are not the type of posters I expected. The paper is stiff and lightweight. I was expecting the heavy, more pliable traditional poster paper. Also, the colour saturation, contrast, and sharpness are not there causing the pictures to appear washed out. It looks like they were printed on someone’s home printer. This was a waste of my money, and I will not order from here again. I gave two stars because of the decent selection of pictures, the communication regarding shipping, and the fact that I did receive something.

2025幎2月6日
Posterstore ロゎ

Posterstore からの回答

Hi Sheryl,

We are truly sorry to hear that our prints did not meet your expectations. We take great pride in the quality of our artwork and materials, ensuring that each piece is produced to the highest standard. All of our prints are crafted on 200g/m² uncoated, age-resistant paper, designed to provide a premium, long-lasting finish. The matte surface not only prevents glare but also enhances the overall appearance of the artwork, giving it a refined and elegant look.

If you believe that the quality of your print may have been compromised due to a defect, we would be more than happy to assist you further. Please reach out to us via the contact page on our website, and our Customer Service team will be glad to help resolve the issue. We want to ensure that you are completely satisfied with your purchase and are committed to making things right for you.

Thank you for bringing this to our attention, and we look forward to assisting you further.

Team Poster Store

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