レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

If I could leave less than 1 star I would... the time and effort spent trying to claim my recent order (#4766358). I still haven't received it after a horrible 3 attempts from BROAD REACH/ASENDIA. S... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Quality of item is very good, packaging was protective and item was easy to put together. Only issue was tracking, but that was beyond their control. 3rd party they used took days to deliver package d... もっず芋る

5぀星のうち5の評䟡

I love all my new pictures! Great sale, easy to navigate website, lots of options (sizing & colours) and free shipping! Really enjoyed putting them up. I will definitely be ordering again when I redo... もっず芋る

5぀星のうち4の評䟡

Achat en ligne convivial. Livraison en deux colis. Tracking difficile à suivre pour 2 iÚme colis. Difficile de rejoindre le service à la clientÚle, ai du m’y prendre à plusieurs reprises; pas de s... もっず芋る

3.7

たあたあ

TrustScore 5段階評䟡の3.5

744件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 100に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Frame arrived late and damaged- not


Frame arrived late and damaged- not functional. Sent email to customer service before writing review, still have not received a response.

2024幎10月31日
Posterstore ロゎ

Posterstore からの回答

Hello Jan,

We sincerely apologize for the inconvenience you have experienced and greatly appreciate your patience during this time. Due to an increase in workload, our Customer Service team is taking longer than usual to respond to inquiries.

Please rest assured that we take your feedback seriously. We are committed to providing our customers with exceptional service, and we will ensure that our team receives the necessary coaching to enhance the quality of assistance provided.

Thank you for your understanding, and we hope to resolve this issue for you as soon as possible.

Team Poster Store

5぀星のうち1の評䟡

Totally dissapointed with this store

Totally dissapointed with this store. They advertised 3-5 business day shipping, but my order came 20 days late. Totally returning - needed it for October 29 .
I only purchased because of 3-5 business day shipping. Now - I still have to pay the shipping fee to return, Even if it was their fault !!!!!

2024幎11月20日
自発的なレビュヌ
Posterstore ロゎ

Posterstore からの回答

Hi Teresa,

Thank you for sharing your feedback on Trustpilot. We genuinely appreciate your input and are truly sorry to hear that your experience has not been up to our standards. Our goal is to provide a seamless and enjoyable shopping experience, and we regret falling short in your case.

We are committed to continuous improvement and carefully review all feedback to enhance our processes. Your comments will be shared with our team so we can address the issues you’ve raised.

Since we do not have your contact details available, please reach out to our Customer Service team directly. We’re here to help and would appreciate the opportunity to resolve your concerns.

Thank you once again for your feedback. We hope to restore your faith in us and provide the quality experience you deserve in the future.

Team Poster Store

5぀星のうち2の評䟡

Still haven’t received my order even if


Still haven’t received my order even if it’s been almost a month. I contacted the poster team and was given an apologie and my order is now remade. Would of been nice to have a discount because of the inconvenience.

2024幎10月28日
Posterstore ロゎ

Posterstore からの回答

Hi Malory,

Thank you for sharing your feedback on Trustpilot. We genuinely appreciate your input and are truly sorry to hear that your experience did not meet your expectations. Our goal is to provide a seamless and enjoyable shopping experience, and we regret falling short in your case.

We are committed to continuous improvement and carefully review all feedback to enhance our processes. Your comments will be shared with our team so we can address the issues you’ve raised.

Unfortunately, we do not have your contact information here through Trustpilot. We kindly ask that you reach out to our customer service team and we would be happy to help.

Thank you once again for your feedback. We hope to restore your faith in us and provide the quality experience you deserve in the future.

Team Poster Store

5぀星のうち1の評䟡

Late and poor craftsmanship.

I was not notified that my order had been packaged or shipped. Delivery was 7 days later than advertised. Frame is not super high quality, the corner doesn’t connect properly and there is a slight gap between one of the corners. Easily noticeable.

Since being told to submit a complaint via their website I have tried doing so multiple times. A few times through my phone web browser and now on my computer. Each time when I submit, the button just buffers until the form eventually times out.
Wouldn’t buy their products again.

2024幎10月26日
Posterstore ロゎ

Posterstore からの回答

Hello,

Thank you for notifying us of this!

In this case, we kindly request that you please send us an email to [info@posterstore.ca](mailto:info@posterstore.ca). A customer service agent will be in contact with you as soon as possible.
Thank you for your patience and our apologies for any inconvenience!

5぀星のうち1の評䟡

very disappointed with my purchases

The Snoopy prints I purchased were of low quality - not at all "poster" quality as I was expecting. It's as though the posters were printed on a regular laser printer using matte paper... could've printed these on my own at home and they would've looked much better! Furthermore, the 3 posters I ordered had creases in the upper portions of the paper - the packaging process also needs improving.

2024幎10月23日
Posterstore ロゎ

Posterstore からの回答

Hi Alexa,

We are truly sorry to hear that our prints did not meet your expectations. We take great pride in the quality of our artwork and materials, ensuring that each piece is produced to the highest standard. All of our prints are crafted on 200g/m² uncoated, age-resistant paper, designed to provide a premium, long-lasting finish. The matte surface not only prevents glare but also enhances the overall appearance of the artwork, giving it a refined and elegant look.

If you believe that the quality of your print may have been compromised due to a defect, we would be more than happy to assist you further. Please reach out to us via the contact page on our website, and our Customer Service team will be glad to help resolve the issue. We want to ensure that you are completely satisfied with your purchase and are committed to making things right for you.

Thank you for bringing this to our attention, and we look forward to assisting you further.

Team Poster Store

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