Posterstore レビュー 744

Posterstore からの回答

2024年10月28日

Hi!

We are truly sorry to hear that our prints did not meet your expectations. We take great pride in the quality of our artwork and materials, ensuring that each piece is produced to the highest standard. All of our prints are crafted on 200g/m² uncoated, age-resistant paper, designed to provide a premium, long-lasting finish. The matte surface not only prevents glare but also enhances the overall appearance of the artwork, giving it a refined and elegant look.

If you believe that the quality of your print may have been compromised due to a defect, we would be more than happy to assist you further. Please reach out to us via the contact page on our website, and our Customer Service team will be glad to help resolve the issue. We want to ensure that you are completely satisfied with your purchase and are committed to making things right for you.

Thank you for bringing this to our attention, and we look forward to assisting you further.

\-Poster Store

Posterstore からの回答

2024年10月24日

Hi Isabelle

We are truly sorry to hear that your posters were damaged during transport. We take great care to ensure that our products are packaged securely for shipping, whether it be in strong, durable tubes or flat packaging, depending on the size and nature of the order. Our goal is always to use the highest quality packaging materials to protect your items during transit and prevent any damage.

Rest assured, our Customer Service team will be in contact with you shortly to address this issue. With your input, we will work together to find the best solution and ensure that you are fully satisfied with your purchase.

Thank you for bringing this to our attention, and we appreciate your patience as we resolve this matter.

* Poster Store

Posterstore からの回答

2024年10月23日

Hi Florence,

We sincerely apologize for the delay in the delivery of your parcel. We understand how important timely delivery is, and we strive to ensure that every order arrives as quickly as possible.

Delays can be frustrating, especially when you’re eager to receive your order. While we work closely with our shipping partners to minimize disruptions, unforeseen circumstances can sometimes occur. Please rest assured that we are continually reviewing our logistics processes to improve your experience.

Your feedback is invaluable to us, and we take it seriously as we aim to enhance our services. Our customer service will reach out to you as soon as possible.

Thank you for your understanding and patience. We appreciate your support and hope to serve you better in the future.

* POSTER STORE

Posterstore からの回答

2024年10月23日 に更新

Hi Clifford,

We are sorry to hear that your parcel was delayed in transit.

Our customer service will soon be in contact with you regarding this matter. With your input, we look forward to finding the best solution.

Have a great day.

- Team Poster Store

Posterstore からの回答

2024年10月28日

Hi Megan,

We’re truly sorry to hear your frames were damaged during transport. While we take great care in using high-quality packaging to ensure safe delivery, we understand that issues can sometimes occur. We apologize for any inconvenience this may have caused.

Since we don't have your contact information, we kindly ask you to reach out to our Customer Service team directly. This will help us quickly gather more details about your order and work with you to resolve the issue.

Thank you for your patience and understanding. We look forward to assisting you and ensuring a positive outcome.

* POSTER STORE

Posterstore からの回答

2024年10月17日

Hi Chery

We are sorry to hear about the issues you have experienced with your order.

If you happen to receive a damaged item, we would greatly appreciate it if you could reach out to our friendly customer service team. They’re here to assist you in the best way possible!

Have a great day!

Posterstore からの回答

2024年10月14日

Hi Cs

Thank you for informing us the incident with your order. We are sorry for your overall bad experience with us.

We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern.

Have a great day

Posterstore からの回答

2024年10月4日

Hi Isabel

We are very sorry to hear that you are not satisfied with the quality of our posters.
We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish.

You are always welcome to contact our Customer Service Team if you an incident with your order, we will be happy to help you.

Have a great day.

Posterstore からの回答

2024年9月30日

Hi Brent

We are sorry that your order arrived damaged. We are making every effort to provide our customers with products of highest quality based on industry standards.

We can see that you are already in contact with one of our customer service agents who provided to you the best solution.

Have a great day.