Premier Ship Models レビュー 

54
•
TrustScore 5段階評価の3

3.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Unprofessional and disonest. Lot of delays, almost a year for production, poor customer expectation management, always delaying quarter after quarter. When we first talked, we were talking about... もっと見る

5つ星のうち1の評価

Ordered a model boat kit. Took four months to fill the order. Told many lies along the way with messages like "It will be with you tomorrow" and "We are sending it today". None of this was true, and,... もっと見る

企業が回答しました

5つ星のうち5の評価

Tried several places to buy the occre endurance model kit but without success. Premier ship models had it in stock at a cheaper price than most places. Ordered it and Premier ships kept me informe... もっと見る

5つ星のうち5の評価

Bill Crane of Premier Ship Models did an amazing job building a model of our family boat. Bill went above and beyond to make sure the model turned out fantastic. For instance, he fabricated a jib sai... もっと見る


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3.1

まあまあ

TrustScore 5段階評価の3

54件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 50%に回答しています

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3.1

すべてのレビュー

(54)

過去12か月のレビュー数: 6件

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5つ星のうち1の評価

Terrible company

Terrible company, terrible customer service. Ordered as a birthday gift. The product arrived 3 months late and had to continuously chase. For context, over 2,500 GBP was spent. I take no pleasure in writing this but avoid this company at all costs. Whilst based in the UK, their production takes place in Mauritius. Delays and issues which arise are blamed on weather and storms here. They are also very short staffed. From the top down, they ignore emails and deflect responsibility. Plenty of alternative companies out there. Avoid

2024年4月10日
自発的なレビュー
Premier Ship Models ロゴ

Premier Ship Models からの回答

Hi George,

Thank you for your feedback and sorry to hear that you were unhappy with the experience.

Your model was finished on time however due to logistic issues beyond our control arrived late in the UK.

You were not happy with the quality of the decals. It is very difficult to get decals done which are so infinitely small. We communicated this issue to you. And as per our calls you told us to take our time and get the decals right. We re-did the decals multiple times at our cost until you were happy with their quality before sending you the model. We hope your Dad is happy with the final model. This did cause delays in delivery to you, which we apologise for.

Kind regards,
Premier Ship Models

5つ星のうち5の評価

First Quality and Service to Canada!

At first, I was a bit skeptical of buying a wooden ship model that would have to be shipped across the ocean to Canada. However, I couldn't be more pleased with the experience at Premier Ship Models. I placed an order for the Endurance for my son in October. It was ready in a matter of weeks and arrived well before Christmas. (It was the most intricate packing job I've ever seen.) The ship arrived on time, without a single blemish, and looked great. The model is beautifully built. The price was quite reasonable. My son is thoroughly delighted and so am I.

2023年12月11日
自発的なレビュー
5つ星のうち5の評価

Beyond my expectations!

I was looking for a company that does custom design and production of an elvish ship from LOTR. I was most pleased to have found Premier Ship Models.
This is to be my resting urn, as I have been a LOTR “nerd” through my life.
I have been receiving updated pictures throughout the progressions and am nothing but amazed!
I hope once completed, it is utilized as an example for their phenomenal production and artistry.

This is my last correspondence after receiving the latest production update:

Hello Hussein.
You have significantly exceeded my expectations! Phenomenally Beautiful!
Your talent, artistry and attention to detail is truly a Special Gift! All that I show your pictures of production are amazed. This is truly a one of a kind production of phenomenal art!
I will absolutely be sharing this production with all I can that are associated in any way with the Lord of the Rings. I hope you and your company do also.

Have a Blessed Holidays!
Robert

2023年11月24日
自発的なレビュー
5つ星のうち5の評価

We went to Galveston

We went to Galveston, Tx for our 1 year anniversary, and toured the 1877 Elissa sail ship. We ordered the model 5 months ago. Although we worried at times it wasn't going to come in, because of some of these reviews we continued to have hope. Well....our ship came in! The ship was packed better than I have ever seen anything packed. To my surprise the ship was fully assembled ( thought I would have to do it ). It is an amazing replica of the Elissa. Thanks Premier! Y'all deserve rave reviews!

2023年2月20日
自発的なレビュー
5つ星のうち5の評価

Bill Crane of Premier Ship Models did an amazing job!

Bill Crane of Premier Ship Models did an amazing job building a model of our family boat. Bill went above and beyond to make sure the model turned out fantastic. For instance, he fabricated a jib sail from scratch when he found that the model kit I provided to him lacked a jib sail. And the painting Bill did, to match our family boat, was superb! Not only did Bill go the extra mile in every way in the project, he also did so in a very high quality way. I would highly recommend Premier Ship Models, and specifically, Bill Crane.

2022年11月16日
自発的なレビュー
5つ星のうち5の評価

Outstanding Service and Sales from Premier Ship Models

Just want to say thank you to Premier Ship Models for the outstanding service I got from them when I ordered my Ship model kit. Special mention to George Beresford for his great customer service and was of great help to me and the order. I will defenitelly order from them again and highly recomend them. Thank you guys. Keep up the good work.

2022年11月22日
自発的なレビュー
5つ星のうち1の評価

Do not trust them ordered a item 8th…

Do not trust them ordered a item 8th june nothing arrived tried contacting them via their email not found tried their message service on web unable to send facebook we have your message but that's it no help now have asked paypal for a refund not a company i would trust now saying they don't know of problems on messages item posted on Sat we will see

2022年6月13日
自発的なレビュー
5つ星のうち2の評価

It took an eternity to deliver the kit…

It took an eternity to deliver the kit to such a degree I had given up ever getting it, as an apology they offered a glue kit which never arrived despite two promises, their word is not their bond place your order with a more reliable company.

2022年6月12日
自発的なレビュー
Premier Ship Models ロゴ

Premier Ship Models からの回答

"Hi David,
We're sorry your experience with us wasn't satisfactory. Premier Ship Models is working hard to improve, and are happy to try and amend any issues you've had.
According to our team, we contacted you to offer the superglue you were missing, but didn't hear back.
If you would still like them, or require assistance in any way, please feel free contact us via info@premiershipmodels.com, or on 020 3805 8485.
Kind regards,
Premier Ship Models

5つ星のうち2の評価

The model of Southern Cross

The model of Southern Cross, does not depict the Shaw Savill liner, the bridge superstructure is incorrect, livery totally wrong colours and funnel was never red!
Sorry to be so critical but your model is not Southern Cross, have just had look at aerial view, and Southern Cross never had a swimming pool on Sports Deck, forward of the funnel. The swimming pool was forward of the bridge and aft of the Observation Deck. When she was converted to a cruise ship in 1973, the swimming pool was removed and an added lounge was located in the position of the pool. A new Swimming Pool and Jacuzzi were built on the Sports Deck aft of the bridge as shown in your model, but by that time, she was not Southern Cross.

2022年1月5日
自発的なレビュー
Premier Ship Models ロゴ

Premier Ship Models からの回答

"Hi Jamie,
We're sorry your experience with us wasn't satisfactory. Premier Ship Models is working hard to improve, and are happy to try and amend any issues you've had.
You can contact us via info@premiershipmodels.com, or on 020 3805 8485 to further discuss the details of the model, or if you require assistance with anything else.
Kind regards,
Premier Ship Models

5つ星のうち1の評価

Liars , Gazumpers

These people are just conmerchants.
They claim 40% discount on ships.
They bounce up the price and when remove 40% the price is what every other seller retails for.
I hate dishonest scum and these are definitely that .
Wouldn't touch them with a bargepole.
Another thing their bundles come with tools which are the biggest cheapest nastiest Chinese Junk. How do I know I bought all these tools elsewhere, they really are utter junk.
This company should be done under trade description Act.
Thank goodness I found out about them and saved myself and you good folk from being conned.
Discount?
No goddam discount it's all a big con

2021年8月28日
自発的なレビュー

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