they were thorough, some companies refused me, but this one seemed to have real Dr.s asking me extra questions to make sure I was able to have the medication. I feel I can ask anything, responses are... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Good communication from the nurse - talked me through all the options, and fast delivery. Have used them previously and would definitely choose this company again, despite slightly higher costs.
企業が回答しました
The consultation is thorough to ensure the medication is correct.it includes a thorough history assessment and questions are asked if there is any ambiguity or possible risks in medicines being prescr... もっと見る
企業が回答しました
Very good. I have some prescription items, and the practitioner was both thorough and knowledgeable- but, equally important, also very 'human'. I appreciated that there's a dedicated person, an... もっと見る
企業が回答しました
企業情報
当該企業による記述
PrivateDoc is a UK-based online clinic regulated by the Care Quality Commission (CQC). Prescriptions are issued by GMC-registered doctors, ANP nurses and prescribing pharmacists. Medicines are supplied from our pharmacy partner registered with the General Pharmaceutical Council (GPhC) when a prescription is issued. Let us look after your health from the comfort of your own home. We are here to guide you through your treatment journey and get you the right medication to improve your health. We'd love for you to join our thousands of happy customers, with our simple online process and fast delivery. We pride ourselves on going the extra mile for our customers, with a variety of support packages designed to work for you; it's what we do best.
About PrivateDoc
当該企業による記述
- Leading Online Clinic
- Our branded and generic medications are sourced and dispensed by a registered UK pharmacy. PrivateDoc Limited is regulated by the Care Quality Commission (CQC), and our service meets all national CQC standards.
連絡先
Unit 7, Wharfside House, IP14 1RD, Stowmarket, 英国
- 0333 358 0200
- care@privatedoc.com
- privatedoc.com
4.8
優良
4794件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
PrivateDoc からの回答
Thank you Sandra for your review, it means a lot to the whole team at PrivateDoc and we do hope to see you again soon.
Kind regards
Min
PrivateDoc からの回答
Thank you for taking the time to leave us a 5-Star rating review Irene. We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
PrivateDoc からの回答
Many thanks for the 5 Star rating review Kevin
Kind regards
Min
Allways first class products and…
Allways first class products and service. Many thanks Colin from liverpool
2026年3月3日
PrivateDoc からの回答
Thank you for taking the time to leave us a 5-Star rating review Colin
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Great service.
Great service and very responsive with communication if you have any questions or concerns. Thank you ☺️
2026年2月27日
PrivateDoc からの回答
Thank you so much for your lovely review Valerie!
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Subscription sorted
It took a while to sort out my medication with a subscription but now it is sorted I have peace of mind that I get it every month without having to arrange it. Well done
2026年2月25日
PrivateDoc からの回答
Thank you for your review Keith
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
A severe delay in the approval of the…
A severe delay in the approval of the treatment and the failure of the official to respond until the second day, which caused me to be late, and the shipping company did not deliver me to the address, and they said that it was an unjustified and unacceptable mistake. I do not have time for all this.
2026年2月26日
PrivateDoc からの回答
Dear Mona,
Thank you for taking the time to share your experience. I completely understand how frustrating it is when a delivery doesn't align with your schedule, especially when you are busy.
I have looked into the timeline of your consultation to understand what happened. I can see that your treatment was approved just over 24 hours after your initial request. While we always aim to process orders as quickly as possible, our first priority as a regulated healthcare provider is your safety.
In your case, our prescriber needed to review some additional information to ensure the medication was clinically safe and appropriate for you. Because we pride ourselves on safe prescribing, we will never rush a medical review at the expense of patient care.
Regarding the shipping, I can confirm from the courier's tracking that a delivery attempt was made to the address provided during your checkout. I am sorry for the inconvenience this has caused to your day.
We truly value your feedback and if we can be of any further assistance then please do not hesitate to contact us.
Kind regards,
The PrivateDoc Team
Promptly delivered with no issues.
2026年2月26日
PrivateDoc からの回答
Many thanks for the 5 Star rating review Lynne
Kind regards
Min
"Excellent service and peace of mind!"
"Excellent service and peace of mind!"
I was nervous about ordering Mounjaro online, but this company is top-tier. Delivery was exactly on time, and the packaging ensured the medication stayed at the correct temperature. I really appreciated their safety checks—they clearly care about patient health rather than just making a sale. Highly recommend!
2026年2月17日
PrivateDoc からの回答
Thank you so much for your lovely review Tracy!
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Easy to use and very nice staff staying…
Easy to use and very nice staff staying in contact untill order was dispatched
2026年2月20日
PrivateDoc からの回答
Thank you for your review Katherine.
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
PrivateDoc からの回答
Thank you for taking the time to leave us a 5-Star rating review Andrew
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
PrivateDoc からの回答
Thank you so much for your lovely review Sara!
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
PrivateDoc からの回答
Thank you for your 5* review Suzanne. We really appreciate the feedback.
Kind regards
Min
PrivateDoc からの回答
Thank you for your review. We hope to see you back at PrivateDoc in the future.
Kind regards
Min
PrivateDoc からの回答
Thank you for your 5* review Mark. We really appreciate the feedback.
Kind regards
Min
Thanks for your help
2026年2月7日
PrivateDoc からの回答
Thank you Rob for your review.
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
I had a great experience with private…
I had a great experience with private doc. The proficiency, support and care they provided was very good. And delivery was prompt
2026年2月3日
PrivateDoc からの回答
Thank you so much for your lovely review Manyara!
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Willing to engage and be helpful…
Willing to engage and be helpful regarding my situation as a type 2 diabetic needing to lose weight. I had previously experienced private providers online assessments rejecting at the mention of type 2 diabetes. Was nice to be treated as an individual.
2026年1月30日
PrivateDoc からの回答
Thank you Martin for your review, it means a lot to the whole team at PrivateDoc and we do hope to see you again soon.
Kind regards
Min
The speed and efficiency of approval…
The speed and efficiency of approval and dispatching was excellent
2026年1月21日
PrivateDoc からの回答
Thank you for your 5 Star review Annette
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
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