they were thorough, some companies refused me, but this one seemed to have real Dr.s asking me extra questions to make sure I was able to have the medication. I feel I can ask anything, responses are... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Good communication from the nurse - talked me through all the options, and fast delivery. Have used them previously and would definitely choose this company again, despite slightly higher costs.
企業が回答しました
The consultation is thorough to ensure the medication is correct.it includes a thorough history assessment and questions are asked if there is any ambiguity or possible risks in medicines being prescr... もっと見る
企業が回答しました
Very good. I have some prescription items, and the practitioner was both thorough and knowledgeable- but, equally important, also very 'human'. I appreciated that there's a dedicated person, an... もっと見る
企業が回答しました
企業情報
当該企業による記述
PrivateDoc is a UK-based online clinic regulated by the Care Quality Commission (CQC). Prescriptions are issued by GMC-registered doctors, ANP nurses and prescribing pharmacists. Medicines are supplied from our pharmacy partner registered with the General Pharmaceutical Council (GPhC) when a prescription is issued. Let us look after your health from the comfort of your own home. We are here to guide you through your treatment journey and get you the right medication to improve your health. We'd love for you to join our thousands of happy customers, with our simple online process and fast delivery. We pride ourselves on going the extra mile for our customers, with a variety of support packages designed to work for you; it's what we do best.
About PrivateDoc
当該企業による記述
- Leading Online Clinic
- Our branded and generic medications are sourced and dispensed by a registered UK pharmacy. PrivateDoc Limited is regulated by the Care Quality Commission (CQC), and our service meets all national CQC standards.
連絡先
Unit 7, Wharfside House, IP14 1RD, Stowmarket, 英国
- 0333 358 0200
- care@privatedoc.com
- privatedoc.com
4.8
優良
4794件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fast assessment and next day delivery
Fast assessment and next day delivery. Great service.
2026年1月23日
PrivateDoc からの回答
Many thanks Lynne for the 5 Star rating review
Kind regards
Min
Everything has been great
2026年1月13日
PrivateDoc からの回答
Thank you for your 5* review Kim. We really appreciate the feedback.
Kind regards
Min
PrivateDoc からの回答
Thank you for taking the time to leave us a 5-Star rating review Mandy
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
PrivateDoc からの回答
Thank you for your review Victoria
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
Quick and easy
2026年1月13日
PrivateDoc からの回答
Many thanks Kristy for the 5 Star rating review
Kind regards
Min
Excellent service
2026年1月16日
PrivateDoc からの回答
Many thanks for the 5 Star rating review Tracy
Kind regards
Min
PrivateDoc からの回答
Thank you for your review Emma
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
Alternative items sent when out of stock
Ordered hrt patches 100 strength. They sent me double at 50 as they were out of stock but didn't let me know by email. I wouldn't have ordered if I had of known and tried elsewhere as Im not happy having to wear double patches for the next 3 months. If they were out of stock this should have been stated at ordering instead of taking my £60 for a substitute
2026年1月15日
Excellent customer service, thoroughly recommend.
A really easy to use, professional website. Swift communication from you with ability to respond to your queries easily. Excellent dispatch time. Informative website in general.
2026年1月14日
PrivateDoc からの回答
Thank you Zara for your review, it means a lot to the whole team at PrivateDoc and we do hope to see you again soon.
Kind regards
Min
PrivateDoc からの回答
Thank you for your 5* review Beatriz. We really appreciate the feedback.
Kind regards
Min
PrivateDoc からの回答
Many thanks for the 5 Star rating review Kadir
Kind regards
Min
Great updates,communication and delivery
2026年1月13日
PrivateDoc からの回答
Thank you for your review Karen
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
Great service all round
Great service all round. The team are very professional, experienced, caring and friendly. Any queries are dealt with quickly. Fast delivery of prescriptions. Highly recommend.
2025年10月24日
自発的なレビュー
PrivateDoc からの回答
Thank you so much for your lovely review jane!
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
PrivateDoc からの回答
Many thanks for the 5 Star rating review
Kind regards
Min
Great experience
Great experience, medication came quick and still have advice and support to help me through my journey.
2025年12月31日
PrivateDoc からの回答
Thank you Christina for your review, it means a lot to the whole team at PrivateDoc and we do hope to see you again soon.
Kind regards
Min
PrivateDoc からの回答
Thank you so much for your lovely review Andrew!
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Clumsy
Clumsy, confrontational and remarkably unprofessional.
Here's their response when informed they were about to receive a negative review on TP...
"Sadly, based on this threat, you have caused a breakdown in our professional relationship with you.
Hence, we have made the decision that we will not be continuing to prescribe this or any medication for you now or in the future."
So be careful before you leave a review!
2025年12月30日
自発的なレビュー
PrivateDoc からの回答
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience felt frustrating. As a clinician-led medical service, all prescribing decisions are made on an individual basis and must be guided by patient safety, clinical judgement, and the professional responsibility of the prescribing clinician.
In some cases, this means we are unable to prescribe a medication or dose requested, even when there are differing interpretations of publicly available guidance.
These decisions are never taken lightly and are not intended to be confrontational, but rather to ensure care is safe, appropriate, and clinically responsible.
Where communication has not landed as intended, we do take that seriously and review interactions internally to identify learning and improve how we support patients.
We’re always happy to discuss concerns directly and respectfully. If you would like to do so, please contact our Patient Experience Team at care@privatedoc.com
PrivateDoc からの回答
Thank you for taking the time to leave us a 5-Star rating review Sharon.
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
PrivateDoc からの回答
Many thanks for the 5 Star rating review.
Kind regards
Min
From Consultation & delivery of…
From Consultation & delivery of medication definitely 5 stars ✨ I rate also any inquiries via emails response time very efficient. 😀
2025年12月18日
PrivateDoc からの回答
Thank you so much for your lovely review Saira!
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。